{"id":100714,"date":"2026-07-11T08:44:47","date_gmt":"2026-07-11T08:44:47","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/kenya\/uncategorized\/claims-officers-tausi-assurance\/"},"modified":"2026-07-11T08:44:47","modified_gmt":"2026-07-11T08:44:47","slug":"claims-officers-tausi-assurance","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/kenya\/jobs\/westlands\/claims-officers-tausi-assurance\/","title":{"rendered":"Claims Officers &#8211; Tausi Assurance"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"Claims Officers - Tausi Assurance\", \"description\": \"Tausi Assurance Company Ltd\\nClaims Officer\\n2 Positions\\nRef:\\nTAS\/HR\/HM\/ADV\/01616\/2026\\nJob Overview\\nThe Claims Officer is responsible for managing the end-to-end claims process, ensuring claims are handled accurately, efficiently, and in compliance with company policies.\\n\\nThe role also involves coordinating with policyholders, brokers, service providers, and internal teams to facilitate timely claims resolution and maintain excellent customer service.\\nResponsibilities\\nRegistering of new claims\\nAcknowledge claim intimation and calling for the relevant documents\\nSending reminders to brokers for documents which have not yet been submitted.\\nGiving instructions to service providers after the decision for such instructions has been made by the relevant person\\nFollowing up with service providers especially for submission of preliminary or final reports\\nPreparing the monthly report and other required statistical reports\\nGuiding policy holders on how to process a claim\\nPreparing claim notes\\nForwarding documents to service providers and brokers\/agents as required by way of fax, emails (through the supervisor), photocopies, etc.\\nPreparing discharge vouchers along with covering letters\\nResponding to queries from brokers\/agents and service providers through telephone, letters and emails\\nPutting up files for payments after receipt of duly executed discharge vouchers\\nPutting up files for payment of service providers\u2019 fees\\nFollowing up with Accounts department to ensure cheques and credit notes have been issued promptly\\nReviewing files to ensure that they are up to date especially with regard to reserves\\nAttending on site assessments\/investigations\/surveys as may be directed by the supervisor\\nParticipate in recommending risk improvement measures\\nAny other duty as may be assigned by your supervisor or management\\nQualifications\\nBachelor\u2019s degree in Insurance, Business Administration or Accounting\\nDiploma in Insurance\\nAt least 2-3 years in Claims management\\nSkills and competencies\\nStrong analytical skills\\nPossess good report writing skills\\nStrong interpersonal, written, and oral communication skills.\\nKeen attention to detail.\\nApplication letters and copy of current CV in one document with names of and addresses of three referees should be sent by email to\\nhr@tausiassurance.com\\nso as to reach us on or before\\n31st July 2026\\nPlease note that by submitting your application, you automatically give Tausi Assurance consent to process and use your personal data for recruitment purposes.\\n\\nOnly shortlisted candidates will be contacted.\", \"datePosted\": \"2026-07-10\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"Tausi Assurance Company LTD\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"Westlands\", \"addressCountry\": \"KE\"}}, \"directApply\": true, \"validThrough\": \"2026-07-31T23:59:59\", \"employmentType\": \"FULL_TIME\"}<\/script><\/p>\n<p><strong>Company:<\/strong> Tausi Assurance Company LTD<\/p>\n<p><strong>Location:<\/strong> Westlands<\/p>\n<p><strong>Job Type:<\/strong> Full-time<\/p>\n<p><strong>Apply Before:<\/strong> 2026-07-31<\/p>\n<h3>Job Description<\/h3>\n<p>Tausi Assurance Company Ltd<br \/>Claims Officer<br \/>2 Positions<br \/>Ref:<br \/>TAS\/HR\/HM\/ADV\/01616\/2026<br \/>Job Overview<br \/>The Claims Officer is responsible for managing the end-to-end claims process, ensuring claims are handled accurately, efficiently, and in compliance with company policies.<\/p>\n<p>The role also involves coordinating with policyholders, brokers, service providers, and internal teams to facilitate timely claims resolution and maintain excellent customer service.<br \/>Responsibilities<br \/>Registering of new claims<br \/>Acknowledge claim intimation and calling for the relevant documents<br \/>Sending reminders to brokers for documents which have not yet been submitted.<br \/>Giving instructions to service providers after the decision for such instructions has been made by the relevant person<br \/>Following up with service providers especially for submission of preliminary or final reports<br \/>Preparing the monthly report and other required statistical reports<br \/>Guiding policy holders on how to process a claim<br \/>Preparing claim notes<br \/>Forwarding documents to service providers and brokers\/agents as required by way of fax, emails (through the supervisor), photocopies, etc.<br \/>Preparing discharge vouchers along with covering letters<br \/>Responding to queries from brokers\/agents and service providers through telephone, letters and emails<br \/>Putting up files for payments after receipt of duly executed discharge vouchers<br \/>Putting up files for payment of service providers\u2019 fees<br \/>Following up with Accounts department to ensure cheques and credit notes have been issued promptly<br \/>Reviewing files to ensure that they are up to date especially with regard to reserves<br \/>Attending on site assessments\/investigations\/surveys as may be directed by the supervisor<br \/>Participate in recommending risk improvement measures<br \/>Any other duty as may be assigned by your supervisor or management<br \/>Qualifications<br \/>Bachelor\u2019s degree in Insurance, Business Administration or Accounting<br \/>Diploma in Insurance<br \/>At least 2-3 years in Claims management<br \/>Skills and competencies<br \/>Strong analytical skills<br \/>Possess good report writing skills<br \/>Strong interpersonal, written, and oral communication skills.<br \/>Keen attention to detail.<br \/>Application letters and copy of current CV in one document with names of and addresses of three referees should be sent by email to<br \/>hr@tausiassurance.com<br \/>so as to reach us on or before<br \/>31st July 2026<br \/>Please note that by submitting your application, you automatically give Tausi Assurance consent to process and use your personal data for recruitment purposes.<\/p>\n<p>Only shortlisted candidates will be contacted.<\/p>\n<h3>How to Apply<\/h3>\n<p>Apply Now<\/p>\n<p><a href=\"https:\/\/www.jobsinkenya.co.ke\/job\/claims-officer-2-positions-ref-tas-hr-hm-adv-01616-2026-2\/?form=apply#wpjb-scroll\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: JobsInKenya<\/small><\/p>\n<p><!-- job-expiry: 2026-07-31 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: Tausi Assurance Company LTD Location: Westlands Job Type: Full-time Apply Before: 2026-07-31 Job Description Tausi Assurance Company LtdClaims Officer2 PositionsRef:TAS\/HR\/HM\/ADV\/01616\/2026Job OverviewThe Claims Officer is responsible for managing the end-to-end claims process, ensuring claims are handled accurately, efficiently, and in compliance with company policies. The role also involves coordinating with policyholders, brokers, service providers, and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[1408,1672],"tags":[1654,1413,1656,2124],"class_list":["post-100714","post","type-post","status-publish","format-standard","hentry","category-jobs","category-westlands","tag-full-time-2","tag-job-listing","tag-jobsinkenya","tag-tausi-assurance-company-ltd"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/100714","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/comments?post=100714"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/100714\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=100714"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/categories?post=100714"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/tags?post=100714"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}