{"id":101639,"date":"2026-07-15T13:01:12","date_gmt":"2026-07-15T13:01:12","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/kenya\/uncategorized\/operations-manager-micro-lending-institution-2\/"},"modified":"2026-07-15T13:01:12","modified_gmt":"2026-07-15T13:01:12","slug":"operations-manager-micro-lending-institution-2","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/kenya\/jobs\/nairobi\/operations-manager-micro-lending-institution-2\/","title":{"rendered":"Operations Manager \u2013 Micro-Lending Institution"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"Operations Manager \u2013 Micro-Lending Institution\", \"description\": \"Key Responsibilities\\nOversee the day-to-day operations of the institution, ensuring efficient loan processing, disbursement, administration, and service delivery.\\nManage the end-to-end loan lifecycle while ensuring compliance with credit policies and turnaround timelines.\\nMonitor loan portfolio performance, including Portfolio at Risk PAR, arrears, and recoveries, while working closely with credit and collections teams.\\nDevelop and implement operational policies and process improvements to enhance efficiency and customer satisfaction.\\nStrengthen operational controls by ensuring regulatory compliance, mitigating risks, and supporting internal and external audits.\\nDrive exceptional customer service by improving onboarding, loan servicing, and resolving escalated customer issues.\\nPrepare operational reports and track key performance indicators to support strategic business decisions.\\nRequirements\\nBachelor's Degree in Business Administration, Finance, Banking, Economics, Operations Management, or a related field.\\n5\u20138 years of experience in operations within a microfinance institution, SACCO, digital lending company, commercial bank, or financial services organization.\\nAt least 3 years of leadership or managerial experience.\\nProven experience managing lending operations and loan administration.\\nStrong understanding of microfinance operations, credit processes, collections, risk management, and regulatory compliance.\", \"datePosted\": \"2026-07-15\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"Talent Grid Africa\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"Nairobi\", \"addressCountry\": \"KE\"}}, \"directApply\": true, \"validThrough\": \"2026-07-29T23:59:59\", \"employmentType\": \"FULL_TIME\"}<\/script><\/p>\n<p><strong>Company:<\/strong> Talent Grid Africa<\/p>\n<p><strong>Location:<\/strong> Nairobi<\/p>\n<p><strong>Job Type:<\/strong> Full Time<\/p>\n<p><strong>Apply Before:<\/strong> 2026-07-29<\/p>\n<h3>Job Description<\/h3>\n<p>Key Responsibilities<br \/>Oversee the day-to-day operations of the institution, ensuring efficient loan processing, disbursement, administration, and service delivery.<br \/>Manage the end-to-end loan lifecycle while ensuring compliance with credit policies and turnaround timelines.<br \/>Monitor loan portfolio performance, including Portfolio at Risk PAR, arrears, and recoveries, while working closely with credit and collections teams.<br \/>Develop and implement operational policies and process improvements to enhance efficiency and customer satisfaction.<br \/>Strengthen operational controls by ensuring regulatory compliance, mitigating risks, and supporting internal and external audits.<br \/>Drive exceptional customer service by improving onboarding, loan servicing, and resolving escalated customer issues.<br \/>Prepare operational reports and track key performance indicators to support strategic business decisions.<br \/>Requirements<br \/>Bachelor&#8217;s Degree in Business Administration, Finance, Banking, Economics, Operations Management, or a related field.<br \/>5\u20138 years of experience in operations within a microfinance institution, SACCO, digital lending company, commercial bank, or financial services organization.<br \/>At least 3 years of leadership or managerial experience.<br \/>Proven experience managing lending operations and loan administration.<br \/>Strong understanding of microfinance operations, credit processes, collections, risk management, and regulatory compliance.<\/p>\n<h3>How to Apply<\/h3>\n<p>Apply today by sending your CV to: jobs@talentgridafrica.com<br \/>Build your CV for free. Download in different templates.<\/p>\n<p><a href=\"https:\/\/www.myjobmag.co.ke\/job\/operations-manager-micro-lending-institution-talent-grid-africa\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: MyJobMag<\/small><\/p>\n<p><!-- job-expiry: 2026-07-29 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: Talent Grid Africa Location: Nairobi Job Type: Full Time Apply Before: 2026-07-29 Job Description Key ResponsibilitiesOversee the day-to-day operations of the institution, ensuring efficient loan processing, disbursement, administration, and service delivery.Manage the end-to-end loan lifecycle while ensuring compliance with credit policies and turnaround timelines.Monitor loan portfolio performance, including Portfolio at Risk PAR, arrears, and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[1408,1409],"tags":[1425,1413,1412,1536],"class_list":["post-101639","post","type-post","status-publish","format-standard","hentry","category-jobs","category-nairobi","tag-full-time","tag-job-listing","tag-myjobmag","tag-talent-grid-africa"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/101639","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/comments?post=101639"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/101639\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=101639"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/categories?post=101639"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/tags?post=101639"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}