{"id":101688,"date":"2026-07-15T13:44:42","date_gmt":"2026-07-15T13:44:42","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/kenya\/uncategorized\/operation-manager-suyian_ops-manager-2\/"},"modified":"2026-07-15T13:44:42","modified_gmt":"2026-07-15T13:44:42","slug":"operation-manager-suyian_ops-manager-2","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/kenya\/jobs\/nairobi\/operation-manager-suyian_ops-manager-2\/","title":{"rendered":"Operation Manager (Suyian_Ops Manager)"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"Operation Manager (Suyian_Ops Manager)\", \"description\": \"KEY OUTPUTS:\\nSupervise the Safari Shop Hosts, Night Porters,\u00a0housekeeping\u00a0team, maintenance teams\u00a0and Massage Team, providing daily briefings, feedback, and fostering a culture of excellence.\\nAct as the liaison between department heads and the\u00a0Lodge\u00a0Manager, ensuring seamless daily operations and high guest-facing standards.\\nProactively engage with guests, hosting meals, addressing concerns, and supporting teams during peak periods.\\nAttend\u00a0HoD\u00a0meetings, conduct operational walkthroughs, and review guest feedback to\u00a0maintain\u00a0and improve standards.\\nSubmit performance reports,\u00a0analyse\u00a0trends, and\u00a0identify\u00a0opportunities for operational improvements and cost savings.\\nFacilitate training sessions for direct reports and mentor team members for leadership growth.\\nRelief Responsibilities:\\nOversee lodge operations during\u00a0Lodge managers\u00a0absences, ensuring consistency across departments.\\nPerform F&B Manager duties, coordinating kitchen and service teams, managing stock and costs, and ensuring guest satisfaction.\\nManage housekeeping schedules, inspect\u00a0guest\u00a0and staff accommodations, and ensure cleanliness and presentation meet lodge standards.\\nAlign operational activities with long-term\u00a0objectives\u00a0and sustainability goals, providing detailed handovers for returning managers.\\nGuest Relations: Ensure seamless service during managerial transitions, act as the primary contact for guest requests, and\u00a0maintain\u00a0a visible lodge presence to enhance guest experience.\\nKNOWLEDGE\u00a0AND SKILLS\u00a0REQUIRED:\\nStrong leadership and team management abilities.\\nExcellent communication and guest engagement skills.\\nOperational oversight experience, with a focus on hospitality standards.\\nProficiency\u00a0in reporting, analysis, and\u00a0identifying\u00a0cost-saving opportunities.\\nAbility to manage multiple responsibilities, including relief roles for key managers.\\nPERSONAL\u00a0CHARACTERISTICS:\\nHighly organized with excellent multitasking skills.\\nProactive problem-solver with a focus on guest satisfaction.\\nAdaptable and resourceful in high-pressure situations.\\nCollaborative leader with a commitment to team development and excellence.\\nDetail-oriented with a strong commitment to operational and service standards.\", \"datePosted\": \"2026-07-15\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"And Beyond\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"Nairobi\", \"addressCountry\": \"KE\"}}, \"directApply\": true, \"validThrough\": \"2026-08-03T23:59:59\", \"employmentType\": \"FULL_TIME\"}<\/script><\/p>\n<p><strong>Company:<\/strong> And Beyond<\/p>\n<p><strong>Location:<\/strong> Nairobi<\/p>\n<p><strong>Job Type:<\/strong> Full Time<\/p>\n<p><strong>Apply Before:<\/strong> 2026-08-03<\/p>\n<h3>Job Description<\/h3>\n<p>KEY OUTPUTS:<br \/>Supervise the Safari Shop Hosts, Night Porters,\u00a0housekeeping\u00a0team, maintenance teams\u00a0and Massage Team, providing daily briefings, feedback, and fostering a culture of excellence.<br \/>Act as the liaison between department heads and the\u00a0Lodge\u00a0Manager, ensuring seamless daily operations and high guest-facing standards.<br \/>Proactively engage with guests, hosting meals, addressing concerns, and supporting teams during peak periods.<br \/>Attend\u00a0HoD\u00a0meetings, conduct operational walkthroughs, and review guest feedback to\u00a0maintain\u00a0and improve standards.<br \/>Submit performance reports,\u00a0analyse\u00a0trends, and\u00a0identify\u00a0opportunities for operational improvements and cost savings.<br \/>Facilitate training sessions for direct reports and mentor team members for leadership growth.<br \/>Relief Responsibilities:<br \/>Oversee lodge operations during\u00a0Lodge managers\u00a0absences, ensuring consistency across departments.<br \/>Perform F&#038;B Manager duties, coordinating kitchen and service teams, managing stock and costs, and ensuring guest satisfaction.<br \/>Manage housekeeping schedules, inspect\u00a0guest\u00a0and staff accommodations, and ensure cleanliness and presentation meet lodge standards.<br \/>Align operational activities with long-term\u00a0objectives\u00a0and sustainability goals, providing detailed handovers for returning managers.<br \/>Guest Relations: Ensure seamless service during managerial transitions, act as the primary contact for guest requests, and\u00a0maintain\u00a0a visible lodge presence to enhance guest experience.<br \/>KNOWLEDGE\u00a0AND SKILLS\u00a0REQUIRED:<br \/>Strong leadership and team management abilities.<br \/>Excellent communication and guest engagement skills.<br \/>Operational oversight experience, with a focus on hospitality standards.<br \/>Proficiency\u00a0in reporting, analysis, and\u00a0identifying\u00a0cost-saving opportunities.<br \/>Ability to manage multiple responsibilities, including relief roles for key managers.<br \/>PERSONAL\u00a0CHARACTERISTICS:<br \/>Highly organized with excellent multitasking skills.<br \/>Proactive problem-solver with a focus on guest satisfaction.<br \/>Adaptable and resourceful in high-pressure situations.<br \/>Collaborative leader with a commitment to team development and excellence.<br \/>Detail-oriented with a strong commitment to operational and service standards.<\/p>\n<h3>How to Apply<\/h3>\n<p>Interested and qualified? Go to And Beyond on www.applybe.com to apply<br \/>Build your CV for free. Download in different templates.<\/p>\n<p><a href=\"https:\/\/www.myjobmag.co.ke\/apply-now\/1279292\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: MyJobMag<\/small><\/p>\n<p><!-- job-expiry: 2026-08-03 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: And Beyond Location: Nairobi Job Type: Full Time Apply Before: 2026-08-03 Job Description KEY OUTPUTS:Supervise the Safari Shop Hosts, Night Porters,\u00a0housekeeping\u00a0team, maintenance teams\u00a0and Massage Team, providing daily briefings, feedback, and fostering a culture of excellence.Act as the liaison between department heads and the\u00a0Lodge\u00a0Manager, ensuring seamless daily operations and high guest-facing standards.Proactively engage with guests, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[1408,1409],"tags":[1530,1425,1413,1412],"class_list":["post-101688","post","type-post","status-publish","format-standard","hentry","category-jobs","category-nairobi","tag-and-beyond","tag-full-time","tag-job-listing","tag-myjobmag"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/101688","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/comments?post=101688"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/101688\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=101688"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/categories?post=101688"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/tags?post=101688"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}