{"id":102146,"date":"2026-07-17T12:43:01","date_gmt":"2026-07-17T12:43:01","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/kenya\/uncategorized\/operations-supervisor-call-center\/"},"modified":"2026-07-17T12:43:01","modified_gmt":"2026-07-17T12:43:01","slug":"operations-supervisor-call-center","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/kenya\/jobs\/nairobi\/operations-supervisor-call-center\/","title":{"rendered":"Operations Supervisor Call Center"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"Operations Supervisor Call Center\", \"description\": \"We're Looking For Someone Who:\\nLeads by example\\nLoves solving challenges\\nMotivates & develops teams\\nDelivers exceptional customer service\\nThrives in fast-paced environments\\nBrings energy, integrity & professionalism\\nKey Responsibilities\\nLead & coach 12-18 Customer Service Professionals\\nDrive team performance & exceed goals\\nEnsure outstanding customer experiences\\nPartner with QA, Training & Recruitment teams\\nMonitor KPIs, quality & operational excellence\\nFoster engagement, accountability & team success\\nQualifications\\nAt least 3 years of Leadership experience in Contact Center\/Customer Service\\nStrong communication & coaching skills\\nResults-driven with great problem-solving abilities\\nStrong organizational & time management skills\\nAbility to thrive in high-performance environments\\nWhy Join Us?\\nGrow your leadership career\\nWork with a prestigious brand partner\\nMake a real impact every day\\nLead a high-performing team\", \"datePosted\": \"2026-07-17\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"Solvo Global\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"Nairobi\", \"addressCountry\": \"KE\"}}, \"directApply\": true, \"validThrough\": \"2026-07-31T23:59:59\", \"employmentType\": \"FULL_TIME\"}<\/script><\/p>\n<p><strong>Company:<\/strong> Solvo Global<\/p>\n<p><strong>Location:<\/strong> Nairobi<\/p>\n<p><strong>Job Type:<\/strong> Full Time<\/p>\n<p><strong>Apply Before:<\/strong> 2026-07-31<\/p>\n<h3>Job Description<\/h3>\n<p>We&#8217;re Looking For Someone Who:<br \/>Leads by example<br \/>Loves solving challenges<br \/>Motivates &#038; develops teams<br \/>Delivers exceptional customer service<br \/>Thrives in fast-paced environments<br \/>Brings energy, integrity &#038; professionalism<br \/>Key Responsibilities<br \/>Lead &#038; coach 12-18 Customer Service Professionals<br \/>Drive team performance &#038; exceed goals<br \/>Ensure outstanding customer experiences<br \/>Partner with QA, Training &#038; Recruitment teams<br \/>Monitor KPIs, quality &#038; operational excellence<br \/>Foster engagement, accountability &#038; team success<br \/>Qualifications<br \/>At least 3 years of Leadership experience in Contact Center\/Customer Service<br \/>Strong communication &#038; coaching skills<br \/>Results-driven with great problem-solving abilities<br \/>Strong organizational &#038; time management skills<br \/>Ability to thrive in high-performance environments<br \/>Why Join Us?<br \/>Grow your leadership career<br \/>Work with a prestigious brand partner<br \/>Make a real impact every day<br \/>Lead a high-performing team<\/p>\n<h3>How to Apply<\/h3>\n<p>Interested and qualified? Go to Solvo Global on www.linkedin.com to apply<br \/>Build your CV for free. Download in different templates.<\/p>\n<p><a href=\"https:\/\/www.myjobmag.co.ke\/apply-now\/1281709\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: MyJobMag<\/small><\/p>\n<p><!-- job-expiry: 2026-07-31 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: Solvo Global Location: Nairobi Job Type: Full Time Apply Before: 2026-07-31 Job Description We&#8217;re Looking For Someone Who:Leads by exampleLoves solving challengesMotivates &#038; develops teamsDelivers exceptional customer serviceThrives in fast-paced environmentsBrings energy, integrity &#038; professionalismKey ResponsibilitiesLead &#038; coach 12-18 Customer Service ProfessionalsDrive team performance &#038; exceed goalsEnsure outstanding customer experiencesPartner with QA, Training &#038; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1408,1409],"tags":[1425,1413,1412,1432],"class_list":["post-102146","post","type-post","status-publish","format-standard","hentry","category-jobs","category-nairobi","tag-full-time","tag-job-listing","tag-myjobmag","tag-solvo-global"],"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/102146","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/comments?post=102146"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/102146\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=102146"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/categories?post=102146"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/tags?post=102146"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}