{"id":102192,"date":"2026-07-17T12:46:38","date_gmt":"2026-07-17T12:46:38","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/kenya\/uncategorized\/client-service-assistant\/"},"modified":"2026-07-17T12:46:38","modified_gmt":"2026-07-17T12:46:38","slug":"client-service-assistant","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/kenya\/jobs\/nairobi\/client-service-assistant\/","title":{"rendered":"Client Service Assistant"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"Client Service Assistant\", \"description\": \"About the Role\\nThe role is accountable for the day to day execution of creation, purchase, receipting, withdrawal, and reconciliation of clients\u2019 accounts on a daily basis. The role will deliver operational effectiveness ensuring TAT on client account creation. The role sits in CIC Asset Management.\\nKey Responsibilities\\nTimely and accurate execution of account opening requests.\\nVerification of know your customer supporting documents.\\nConverting and generating of account opening from web registration portal\\nManage and respond to emails from new business and static folder\\nReceive and manage calls from customers.\\nReview documents on death claims and lien request.\\nGenerate reports on daily account creations.\\nReceive and ensure banking of cheques\\nCarrying out due diligence on the documents received to change static information on bio data.\\nReceive and serve customers\\nReview KYC on new applications and death claims and advise clients accordingly\\nForward all sales leads queries are acted on appropriated and forwarded to sales Team leaders\\nManage queries emanating from campaigns\\nMaintain the SLA and TATs for customer service\\nWho We\u2019re Looking For\\nQualifications\\nBachelors Degree in Business Related Studies\\nMinimum of 1-year relevant experience.\", \"datePosted\": \"2026-07-16\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"CIC Insurance\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"Nairobi\", \"addressCountry\": \"KE\"}}, \"directApply\": true, \"validThrough\": \"2026-07-23T23:59:59\", \"employmentType\": \"FULL_TIME\"}<\/script><\/p>\n<p><strong>Company:<\/strong> CIC Insurance<\/p>\n<p><strong>Location:<\/strong> Nairobi<\/p>\n<p><strong>Job Type:<\/strong> Full Time<\/p>\n<p><strong>Apply Before:<\/strong> 2026-07-23<\/p>\n<h3>Job Description<\/h3>\n<p>About the Role<br \/>The role is accountable for the day to day execution of creation, purchase, receipting, withdrawal, and reconciliation of clients\u2019 accounts on a daily basis. The role will deliver operational effectiveness ensuring TAT on client account creation. The role sits in CIC Asset Management.<br \/>Key Responsibilities<br \/>Timely and accurate execution of account opening requests.<br \/>Verification of know your customer supporting documents.<br \/>Converting and generating of account opening from web registration portal<br \/>Manage and respond to emails from new business and static folder<br \/>Receive and manage calls from customers.<br \/>Review documents on death claims and lien request.<br \/>Generate reports on daily account creations.<br \/>Receive and ensure banking of cheques<br \/>Carrying out due diligence on the documents received to change static information on bio data.<br \/>Receive and serve customers<br \/>Review KYC on new applications and death claims and advise clients accordingly<br \/>Forward all sales leads queries are acted on appropriated and forwarded to sales Team leaders<br \/>Manage queries emanating from campaigns<br \/>Maintain the SLA and TATs for customer service<br \/>Who We\u2019re Looking For<br \/>Qualifications<br \/>Bachelors Degree in Business Related Studies<br \/>Minimum of 1-year relevant experience.<\/p>\n<h3>How to Apply<\/h3>\n<p>Interested and qualified? Go to CIC Insurance on careers.cicinsurancegroup.com to apply<br \/>Build your CV for free. Download in different templates.<\/p>\n<p><a href=\"https:\/\/www.myjobmag.co.ke\/apply-now\/1281358\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: MyJobMag<\/small><\/p>\n<p><!-- job-expiry: 2026-07-23 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: CIC Insurance Location: Nairobi Job Type: Full Time Apply Before: 2026-07-23 Job Description About the RoleThe role is accountable for the day to day execution of creation, purchase, receipting, withdrawal, and reconciliation of clients\u2019 accounts on a daily basis. The role will deliver operational effectiveness ensuring TAT on client account creation. The role sits [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1408,1409],"tags":[1495,1425,1413,1412],"class_list":["post-102192","post","type-post","status-publish","format-standard","hentry","category-jobs","category-nairobi","tag-cic-insurance","tag-full-time","tag-job-listing","tag-myjobmag"],"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/102192","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/comments?post=102192"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/102192\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=102192"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/categories?post=102192"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/tags?post=102192"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}