{"id":102210,"date":"2026-07-17T12:47:48","date_gmt":"2026-07-17T12:47:48","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/kenya\/uncategorized\/digital-e-commerce-assistant-manager\/"},"modified":"2026-07-17T12:47:48","modified_gmt":"2026-07-17T12:47:48","slug":"digital-e-commerce-assistant-manager","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/kenya\/jobs\/nairobi\/digital-e-commerce-assistant-manager\/","title":{"rendered":"Digital &#038; E-commerce Assistant Manager"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"Digital & E-commerce Assistant Manager\", \"description\": \"Job Description\\nReporting to the Cluster Director of Sales & Marketing, the Digital & E-commerce Assistant Manager supports the execution of digital marketing and e-commerce initiatives to drive direct revenue, enhance brand presence, and optimize the hotel's digital channels in line with brand standards and commercial objectives.\\nKey Responsibilities\\nAssist in developing and executing the annual digital marketing strategy aligned with hotel business objectives.\\nPlan, coordinate, and monitor digital campaigns across paid search, display advertising, email marketing, social media, and remarketing platforms.\\nWork closely with the Marketing & Communications team to ensure brand consistency across all digital channels.\\nSupport content creation, photography, video, and promotional campaigns to drive engagement and revenue.\\nManage and maintain the hotel's website and booking engine, ensuring content accuracy, brand compliance, functionality, and timely updates of promotional offers, landing pages, and seasonal campaigns.\\nMonitor website performance and user experience, recommending and implementing improvements to increase traffic, engagement, conversion rates, and direct bookings. Monitor online travel agency content accuracy, rate parity, and promotional opportunities.\\nCollaborate with Revenue Management to optimize online merchandising and conversion strategies.\\nEnsure all digital channels reflect current hotel offerings, pricing, and brand standard\\nRecommend improvements to increase traffic, engagement, and conversion rates.\\nMonitor digital performance metrics including website traffic, conversion rates, booking pace, campaign ROI, and online revenue.\\nProduce regular reports and dashboards with insights and recommendations.\\nAnalyze guest behaviour and market trends to identify opportunities for growth.\\nSupport social media planning and campaign execution in collaboration with the Marketing team.\\nMonitor online guest reviews and reputation platforms.\\nAssist in implementing initiatives to improve guest engagement and online reputation scores.\\nWork closely with Revenue Management, Sales, Reservations, Operations, and Corporate Marketing teams.\\nLiaise with external agencies, media partners, and technology vendors where required.\\nSupport hotel promotional events and marketing activations.\\nDigital Analytics: Manage Google Analytics 4 GA4, and other reporting platforms to monitor website and campaign performance.\\nSEO: Support on-going SEO initiatives including keyword optimization, SEO recommendations, and content optimization to improve organic visibility.\\nQualifications\\nBachelor\u2019s degree in Marketing, Digital Marketing, Hospitality Management, Business, or a related field.\\nMinimum 3 years\u2019 experience in digital marketing, e-commerce, or hospitality marketing.\\nExperience in the hospitality industry is highly desirable.\\nHands-on experience with Google Analytics, Google Ads, Meta Business Suite, SEO, and email marketing platforms.\\nStrong analytical and commercial mindset.\\nExcellent communication and interpersonal skills.\\nHighly organized with strong attention to detail.\\nCreative thinking and problem-solving ability.\\nAbility to manage multiple priorities in a fast-paced luxury hospitality environment.\\nAdditional Information\\nAdvanced Microsoft Office skills, particularly Excel and PowerPoint.\\nKnowledge in AI powered tools and emerging design technologies.\\nAbility to create engaging short-form video content for social media platforms. Familiarity with basic animation or motion graphic tools is an advantage. Knowledge of hotel booking engines, CRS, CMS platforms, and OTA management is an advantage.\\nStrong collaboration and stakeholder management skills across departments.\\nAbility to work effectively in a fast-paced luxury hospitality environment.\", \"datePosted\": \"2026-07-16\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"Fairmont Hotels &amp; Resorts\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"Nairobi\", \"addressCountry\": \"KE\"}}, \"directApply\": true, \"validThrough\": \"2026-07-30T23:59:59\", \"employmentType\": \"FULL_TIME\"}<\/script><\/p>\n<p><strong>Company:<\/strong> Fairmont Hotels &amp; Resorts<\/p>\n<p><strong>Location:<\/strong> Nairobi<\/p>\n<p><strong>Job Type:<\/strong> Full Time<\/p>\n<p><strong>Apply Before:<\/strong> 2026-07-30<\/p>\n<h3>Job Description<\/h3>\n<p>Job Description<br \/>Reporting to the Cluster Director of Sales &#038; Marketing, the Digital &#038; E-commerce Assistant Manager supports the execution of digital marketing and e-commerce initiatives to drive direct revenue, enhance brand presence, and optimize the hotel&#8217;s digital channels in line with brand standards and commercial objectives.<br \/>Key Responsibilities<br \/>Assist in developing and executing the annual digital marketing strategy aligned with hotel business objectives.<br \/>Plan, coordinate, and monitor digital campaigns across paid search, display advertising, email marketing, social media, and remarketing platforms.<br \/>Work closely with the Marketing &#038; Communications team to ensure brand consistency across all digital channels.<br \/>Support content creation, photography, video, and promotional campaigns to drive engagement and revenue.<br \/>Manage and maintain the hotel&#8217;s website and booking engine, ensuring content accuracy, brand compliance, functionality, and timely updates of promotional offers, landing pages, and seasonal campaigns.<br \/>Monitor website performance and user experience, recommending and implementing improvements to increase traffic, engagement, conversion rates, and direct bookings. Monitor online travel agency content accuracy, rate parity, and promotional opportunities.<br \/>Collaborate with Revenue Management to optimize online merchandising and conversion strategies.<br \/>Ensure all digital channels reflect current hotel offerings, pricing, and brand standard<br \/>Recommend improvements to increase traffic, engagement, and conversion rates.<br \/>Monitor digital performance metrics including website traffic, conversion rates, booking pace, campaign ROI, and online revenue.<br \/>Produce regular reports and dashboards with insights and recommendations.<br \/>Analyze guest behaviour and market trends to identify opportunities for growth.<br \/>Support social media planning and campaign execution in collaboration with the Marketing team.<br \/>Monitor online guest reviews and reputation platforms.<br \/>Assist in implementing initiatives to improve guest engagement and online reputation scores.<br \/>Work closely with Revenue Management, Sales, Reservations, Operations, and Corporate Marketing teams.<br \/>Liaise with external agencies, media partners, and technology vendors where required.<br \/>Support hotel promotional events and marketing activations.<br \/>Digital Analytics: Manage Google Analytics 4 GA4, and other reporting platforms to monitor website and campaign performance.<br \/>SEO: Support on-going SEO initiatives including keyword optimization, SEO recommendations, and content optimization to improve organic visibility.<br \/>Qualifications<br \/>Bachelor\u2019s degree in Marketing, Digital Marketing, Hospitality Management, Business, or a related field.<br \/>Minimum 3 years\u2019 experience in digital marketing, e-commerce, or hospitality marketing.<br \/>Experience in the hospitality industry is highly desirable.<br \/>Hands-on experience with Google Analytics, Google Ads, Meta Business Suite, SEO, and email marketing platforms.<br \/>Strong analytical and commercial mindset.<br \/>Excellent communication and interpersonal skills.<br \/>Highly organized with strong attention to detail.<br \/>Creative thinking and problem-solving ability.<br \/>Ability to manage multiple priorities in a fast-paced luxury hospitality environment.<br \/>Additional Information<br \/>Advanced Microsoft Office skills, particularly Excel and PowerPoint.<br \/>Knowledge in AI powered tools and emerging design technologies.<br \/>Ability to create engaging short-form video content for social media platforms. Familiarity with basic animation or motion graphic tools is an advantage. Knowledge of hotel booking engines, CRS, CMS platforms, and OTA management is an advantage.<br \/>Strong collaboration and stakeholder management skills across departments.<br \/>Ability to work effectively in a fast-paced luxury hospitality environment.<\/p>\n<h3>How to Apply<\/h3>\n<p>Interested and qualified? Go to Fairmont Hotels &#038; Resorts on jobs.smartrecruiters.com to apply<br \/>Build your CV for free. Download in different templates.<\/p>\n<p><a href=\"https:\/\/www.myjobmag.co.ke\/apply-now\/1281158\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: MyJobMag<\/small><\/p>\n<p><!-- job-expiry: 2026-07-30 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: Fairmont Hotels &amp; Resorts Location: Nairobi Job Type: Full Time Apply Before: 2026-07-30 Job Description Job DescriptionReporting to the Cluster Director of Sales &#038; Marketing, the Digital &#038; E-commerce Assistant Manager supports the execution of digital marketing and e-commerce initiatives to drive direct revenue, enhance brand presence, and optimize the hotel&#8217;s digital channels in [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1408,1409],"tags":[2235,1425,1413,1412],"class_list":["post-102210","post","type-post","status-publish","format-standard","hentry","category-jobs","category-nairobi","tag-fairmont-hotels-resorts","tag-full-time","tag-job-listing","tag-myjobmag"],"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/102210","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/comments?post=102210"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/102210\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=102210"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/categories?post=102210"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/tags?post=102210"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}