{"id":102256,"date":"2026-07-17T12:50:43","date_gmt":"2026-07-17T12:50:43","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/kenya\/uncategorized\/security-control-room-team-leader\/"},"modified":"2026-07-17T12:50:43","modified_gmt":"2026-07-17T12:50:43","slug":"security-control-room-team-leader","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/kenya\/jobs\/nairobi\/security-control-room-team-leader\/","title":{"rendered":"Security Control Room Team Leader"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"Security Control Room Team Leader\", \"description\": \"Key Responsibilities\\nThe Security Control Room Shift Leaders will be responsible for, but not limited to, the following:\\nProvide day-to-day oversight, coordination, and management of physical security incidents, ensuring timely escalation, communication, and reporting.\\nSupervise control room operations to ensure compliance with policies, procedures, service standards, and regulatory requirements.\\nCoordinate daily staff deployment, task allocation, and operational priorities to maintain effective service delivery.\\nEnsure continuous 24\/7 operational readiness of the Security Control Room and associated systems.\\nPrepare and review incident reports, ensuring they are accurate, factual, complete, and submitted within required timelines.\\nEscalate critical incidents in accordance with the approved severity and escalation matrix.\\nMaintain the integrity and accuracy of operational logs, visitor registers, Occurrence Books OB\/eOB, and other security records.\\nServe as the primary liaison between control room operators and management regarding operational matters, staff welfare, performance, and discipline.\\nCoach, mentor, and develop control room personnel to improve performance, efficiency, service quality, and professional standards.\\nEnsure all operators complete the required certified training and maintain competency levels.\\nIdentify, recommend, and implement opportunities for continuous improvement in security operations, processes, and procedures.\\nMaintain the Control Centre in a constant state of operational readiness.\\nSupport the review and updating of procedures through formal change-control processes in consultation with Absa Security.\\nEnsure compliance with Standard Operating Procedures SOPs, Health and Safety requirements, and other applicable policies.\\nManagement Support Responsibilities\\nAbility to work independently with minimal supervision, receiving limited guidance on routine tasks and general direction on new assignments.\\nDemonstrated ability to exercise sound judgment in resolving operational issues and making recommendations on moderately complex matters.\\nProven capability to manage multiple concurrent activities while maintaining productivity, quality, and service standards.\\nAbility to prioritize workloads effectively, adapt to changing operational demands, and balance daily operational requirements with project deliverables.\\nStrong understanding of how individual responsibilities contribute to broader departmental objectives and organizational priorities.\\nProficiency in standard business applications, including spreadsheets, databases, reporting tools, and presentation software, with the ability to develop practical solutions to operational challenges.\\nAbility to prepare professional reports, conduct analysis, and develop performance-monitoring tools and dashboards.\\nExtensive knowledge and practical experience in the operation and maintenance of security systems and associated technologies.\\nDemonstrated ability to establish, promote, and embed best practices in the use, monitoring, and administration of security systems.\\nLeadership, communication, coaching, and stakeholder management skills.\\nKnowledge and Expertise\\nEssentia\\nl\\nExcellent report writing, presentation and communication skills within all levels of employees.\\nManagement skills.\\nCreative & practical execution of high-level concepts\\nWorking knowledge of risk management disciplines and processes\\nHas good understanding of latest security systems and equipments within the financial services sector, especially in country and market trends\", \"datePosted\": \"2026-07-16\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"Clovers Management &amp; Training Consultants Ltd\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"Nairobi\", \"addressCountry\": \"KE\"}}, \"directApply\": true, \"validThrough\": \"2026-07-30T23:59:59\", \"employmentType\": \"FULL_TIME\"}<\/script><\/p>\n<p><strong>Company:<\/strong> Clovers Management &amp; Training Consultants Ltd<\/p>\n<p><strong>Location:<\/strong> Nairobi<\/p>\n<p><strong>Job Type:<\/strong> Full Time<\/p>\n<p><strong>Apply Before:<\/strong> 2026-07-30<\/p>\n<h3>Job Description<\/h3>\n<p>Key Responsibilities<br \/>The Security Control Room Shift Leaders will be responsible for, but not limited to, the following:<br \/>Provide day-to-day oversight, coordination, and management of physical security incidents, ensuring timely escalation, communication, and reporting.<br \/>Supervise control room operations to ensure compliance with policies, procedures, service standards, and regulatory requirements.<br \/>Coordinate daily staff deployment, task allocation, and operational priorities to maintain effective service delivery.<br \/>Ensure continuous 24\/7 operational readiness of the Security Control Room and associated systems.<br \/>Prepare and review incident reports, ensuring they are accurate, factual, complete, and submitted within required timelines.<br \/>Escalate critical incidents in accordance with the approved severity and escalation matrix.<br \/>Maintain the integrity and accuracy of operational logs, visitor registers, Occurrence Books OB\/eOB, and other security records.<br \/>Serve as the primary liaison between control room operators and management regarding operational matters, staff welfare, performance, and discipline.<br \/>Coach, mentor, and develop control room personnel to improve performance, efficiency, service quality, and professional standards.<br \/>Ensure all operators complete the required certified training and maintain competency levels.<br \/>Identify, recommend, and implement opportunities for continuous improvement in security operations, processes, and procedures.<br \/>Maintain the Control Centre in a constant state of operational readiness.<br \/>Support the review and updating of procedures through formal change-control processes in consultation with Absa Security.<br \/>Ensure compliance with Standard Operating Procedures SOPs, Health and Safety requirements, and other applicable policies.<br \/>Management Support Responsibilities<br \/>Ability to work independently with minimal supervision, receiving limited guidance on routine tasks and general direction on new assignments.<br \/>Demonstrated ability to exercise sound judgment in resolving operational issues and making recommendations on moderately complex matters.<br \/>Proven capability to manage multiple concurrent activities while maintaining productivity, quality, and service standards.<br \/>Ability to prioritize workloads effectively, adapt to changing operational demands, and balance daily operational requirements with project deliverables.<br \/>Strong understanding of how individual responsibilities contribute to broader departmental objectives and organizational priorities.<br \/>Proficiency in standard business applications, including spreadsheets, databases, reporting tools, and presentation software, with the ability to develop practical solutions to operational challenges.<br \/>Ability to prepare professional reports, conduct analysis, and develop performance-monitoring tools and dashboards.<br \/>Extensive knowledge and practical experience in the operation and maintenance of security systems and associated technologies.<br \/>Demonstrated ability to establish, promote, and embed best practices in the use, monitoring, and administration of security systems.<br \/>Leadership, communication, coaching, and stakeholder management skills.<br \/>Knowledge and Expertise<br \/>Essentia<br \/>l<br \/>Excellent report writing, presentation and communication skills within all levels of employees.<br \/>Management skills.<br \/>Creative &#038; practical execution of high-level concepts<br \/>Working knowledge of risk management disciplines and processes<br \/>Has good understanding of latest security systems and equipments within the financial services sector, especially in country and market trends<\/p>\n<h3>How to Apply<\/h3>\n<p>Interested and qualified candidates should forward their CV to: recruitment@cloversmtc.com using the position as subject of email.<br \/>Build your CV for free. Download in different templates.<\/p>\n<p><a href=\"https:\/\/www.myjobmag.co.ke\/job-application\/1280626\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: MyJobMag<\/small><\/p>\n<p><!-- job-expiry: 2026-07-30 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: Clovers Management &amp; Training Consultants Ltd Location: Nairobi Job Type: Full Time Apply Before: 2026-07-30 Job Description Key ResponsibilitiesThe Security Control Room Shift Leaders will be responsible for, but not limited to, the following:Provide day-to-day oversight, coordination, and management of physical security incidents, ensuring timely escalation, communication, and reporting.Supervise control room operations to ensure [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1408,1409],"tags":[2159,1425,1413,1412],"class_list":["post-102256","post","type-post","status-publish","format-standard","hentry","category-jobs","category-nairobi","tag-clovers-management-training-consultants-ltd","tag-full-time","tag-job-listing","tag-myjobmag"],"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/102256","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/comments?post=102256"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/102256\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=102256"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/categories?post=102256"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/tags?post=102256"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}