{"id":102837,"date":"2026-07-21T08:00:21","date_gmt":"2026-07-21T08:00:21","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/kenya\/uncategorized\/assistant-director-consumer-protection-public-awareness-and-empowerment\/"},"modified":"2026-07-21T08:00:21","modified_gmt":"2026-07-21T08:00:21","slug":"assistant-director-consumer-protection-public-awareness-and-empowerment","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/kenya\/jobs\/nairobi\/assistant-director-consumer-protection-public-awareness-and-empowerment\/","title":{"rendered":"Assistant Director- Consumer Protection (Public Awareness And Empowerment)"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"Assistant Director- Consumer Protection (Public Awareness And Empowerment)\", \"description\": \"Mandatory Requirements\\nFor appointment to this grade an officer must have: -\\nBachelor\u2019s Degree in any of the following: Applied and Physical Sciences, Humanities and Social Sciences, Business related fields, or equivalent qualification from a recognized institution;\\nMaster\u2019s Degree in any of the following: Applied and Physical Sciences, Humanities and Social Sciences, Business related fields, or equivalent qualification from a recognized institution;\\nAttained atleast twelve 12 years\u2019 relevant work experience, three 3 of which should have been in supervisory position or in comparable position;\\nBe a member of a relevant professional body, where applicable;\\nValid practicing license where applicable;\\nServed for atleast three 3 years in the position of Principal Officer or equivalent;\\nCertificate in Leadership Course lasting not less than four 4 weeks from a recognized institution;\\nProficiency in computer applications;\\nShown merit and ability as reflected in work performance and results; and\\nFulfilled the requirements of Chapter Six of the Constitution of Kenya 2010.\\nDuties & Responsibilities\\nAn Officer at this level will work with the guidance of the Deputy Director. The duties and responsibilities for this position shall entail: -\\nAdvocating for consumer interests in the development of regulatory instruments, interventions, policies, and legislation as necessary;\\nProviding professional advice on consumer issues to the Authority\u2019s management committee;\\nProviding a strategic and leadership role in day to day running of the operations of the Section;\\nPromoting the development of evidence-based policies, frameworks, processes, procedures, inputs and information into regulatory instruments based on outcomes from departmental activities;\\nParticipating in the establishment and implemention of mechanisms to asses and addressemerging consumer issues;\\nFacilitating the development and implementation of consumer protection and empowerment policy and procedures;\\nDeveloping and implementing mechanisms to monitor consumer trends and behavior, and undertake consumer research in the ICT market;\\nLeading the design and execution of programmes, initiatives and mechanisms that enhance consumer confidence and trust in the market;\\nEstablishing and maintaining relationships with strategic stakeholders and partners for purposes of creating and enhancing consumer protection and developing\/implementing consumer education and empowerment initiatives;\\nDeveloping and ensuring achievement and timely reporting on the implementation of public education and empowerment programmes, initiatives and campaigns;\\nMonitoring and reporting on licensee\u2019s level of compliance with the Consumer Protection laws, Regulations and Guidelines;\\nDeveloping and disseminating accurate, timely and relevant consumer information to the appropriate target audiences;\\nParticipating in scheduled consumer protection and empowerment programmes, initatives and campaigns and as team leader, respond to questions from consumers or stakeholders; and\\nSecure resources for the execution of sections activities budget, personnel, tools etc..\", \"datePosted\": \"2026-07-21\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"Kenya School of Government\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"Nairobi\", \"addressCountry\": \"KE\"}}, \"directApply\": true, \"validThrough\": \"2026-08-11T23:59:59\", \"employmentType\": \"FULL_TIME\"}<\/script><\/p>\n<p><strong>Company:<\/strong> Kenya School of Government<\/p>\n<p><strong>Location:<\/strong> Nairobi<\/p>\n<p><strong>Job Type:<\/strong> Full Time<\/p>\n<p><strong>Apply Before:<\/strong> 2026-08-11<\/p>\n<h3>Job Description<\/h3>\n<p>Mandatory Requirements<br \/>For appointment to this grade an officer must have: &#8211;<br \/>Bachelor\u2019s Degree in any of the following: Applied and Physical Sciences, Humanities and Social Sciences, Business related fields, or equivalent qualification from a recognized institution;<br \/>Master\u2019s Degree in any of the following: Applied and Physical Sciences, Humanities and Social Sciences, Business related fields, or equivalent qualification from a recognized institution;<br \/>Attained atleast twelve 12 years\u2019 relevant work experience, three 3 of which should have been in supervisory position or in comparable position;<br \/>Be a member of a relevant professional body, where applicable;<br \/>Valid practicing license where applicable;<br \/>Served for atleast three 3 years in the position of Principal Officer or equivalent;<br \/>Certificate in Leadership Course lasting not less than four 4 weeks from a recognized institution;<br \/>Proficiency in computer applications;<br \/>Shown merit and ability as reflected in work performance and results; and<br \/>Fulfilled the requirements of Chapter Six of the Constitution of Kenya 2010.<br \/>Duties &#038; Responsibilities<br \/>An Officer at this level will work with the guidance of the Deputy Director. The duties and responsibilities for this position shall entail: &#8211;<br \/>Advocating for consumer interests in the development of regulatory instruments, interventions, policies, and legislation as necessary;<br \/>Providing professional advice on consumer issues to the Authority\u2019s management committee;<br \/>Providing a strategic and leadership role in day to day running of the operations of the Section;<br \/>Promoting the development of evidence-based policies, frameworks, processes, procedures, inputs and information into regulatory instruments based on outcomes from departmental activities;<br \/>Participating in the establishment and implemention of mechanisms to asses and addressemerging consumer issues;<br \/>Facilitating the development and implementation of consumer protection and empowerment policy and procedures;<br \/>Developing and implementing mechanisms to monitor consumer trends and behavior, and undertake consumer research in the ICT market;<br \/>Leading the design and execution of programmes, initiatives and mechanisms that enhance consumer confidence and trust in the market;<br \/>Establishing and maintaining relationships with strategic stakeholders and partners for purposes of creating and enhancing consumer protection and developing\/implementing consumer education and empowerment initiatives;<br \/>Developing and ensuring achievement and timely reporting on the implementation of public education and empowerment programmes, initiatives and campaigns;<br \/>Monitoring and reporting on licensee\u2019s level of compliance with the Consumer Protection laws, Regulations and Guidelines;<br \/>Developing and disseminating accurate, timely and relevant consumer information to the appropriate target audiences;<br \/>Participating in scheduled consumer protection and empowerment programmes, initatives and campaigns and as team leader, respond to questions from consumers or stakeholders; and<br \/>Secure resources for the execution of sections activities budget, personnel, tools etc..<\/p>\n<h3>How to Apply<\/h3>\n<p>Interested and qualified? Go to Kenya School of Government on external.jobapplications.ke to apply<br \/>Build your CV for free. Download in different templates.<\/p>\n<p><a href=\"https:\/\/www.myjobmag.co.ke\/apply-now\/1284167\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: MyJobMag<\/small><\/p>\n<p><!-- job-expiry: 2026-08-11 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: Kenya School of Government Location: Nairobi Job Type: Full Time Apply Before: 2026-08-11 Job Description Mandatory RequirementsFor appointment to this grade an officer must have: &#8211;Bachelor\u2019s Degree in any of the following: Applied and Physical Sciences, Humanities and Social Sciences, Business related fields, or equivalent qualification from a recognized institution;Master\u2019s Degree in any of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1408,1409],"tags":[1425,1413,2338,1412],"class_list":["post-102837","post","type-post","status-publish","format-standard","hentry","category-jobs","category-nairobi","tag-full-time","tag-job-listing","tag-kenya-school-of-government","tag-myjobmag"],"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/102837","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/comments?post=102837"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/102837\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=102837"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/categories?post=102837"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/tags?post=102837"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}