{"id":102945,"date":"2026-07-21T08:46:44","date_gmt":"2026-07-21T08:46:44","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/kenya\/uncategorized\/relationship-officer-pamoja-banking\/"},"modified":"2026-07-21T08:46:44","modified_gmt":"2026-07-21T08:46:44","slug":"relationship-officer-pamoja-banking","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/kenya\/jobs\/nairobi\/relationship-officer-pamoja-banking\/","title":{"rendered":"Relationship Officer- Pamoja Banking"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"Relationship Officer- Pamoja Banking\", \"description\": \"Job Purpose:\\nReporting to the Relationship Manager Business, the Relationship Officer- Pamoja Banking has the\u00a0responsibility to manage and coordinate all the groups under him\/her to ensure the bank\u2019s goals and\u00a0objectives are achieved.\\nJob Responsibilities:\\nStakeholder Engagement and Outreach:\\nHold consultative meetings with stakeholders e.g., Chiefs, market opinion leaders to arrange meetings with potential clients groups.\\nPrepare keynote messages for forums to promote the Pamoja banking value proposition.\\nManage inquiries on Pamoja banking at the branch and in the marketplace.\\nGroup Onboarding and Training:\\nIdentify and select qualifying groups from the market.\\nSupport groups in registering with relevant government offices and obtaining KYC documents for account opening.\\nSet up group structures, maintain records, and train group officials. o Conduct pre-registration and post-registration training for groups.\\nDeliver training to group members at their convenience.\\nDeposit Mobilization and Documentation:\\nEnforce weekly savings contributions and ensure proper documentation at the group level e.g., treasurer\u2019s ledger, group minutes, passbooks.\\nMobilize deposits through weekly savings collections.\\nLoan Processing and Compliance:\\nConduct business and home visits to verify borrowers' ability to pay, collect financial information, and confirm securities pledged.\\nCompile credit proposals for discussion at the Branch Credit Committee BCC and present group client requests for approval\\nOnboard groups and group members in the IGLS system and generate relevant reports.\\nInitiate group loan requests and manage end-of-day postings in the IGLS system.\\nPerform data cleanup of exited and dormant customers from the IGLS system.\\nEnsure compliance with credit policies and train branch staff on any amendments in the Pamoja banking product offering.\\nPortfolio and Relationship Management:\\nManage and maintain the quality of the loan book through post-disbursement visits, weekly collection of savings and loan payments, and enforcing co-guarantee mechanisms in groups.\\nEstablish working group structures and enforce the five pillars of stable groups.\\nEnsure timely loan approval and disbursement within SLAs.\\nCustomer Recruitment and Segment Growth:\\nRecruit new-to-bank customers and actualize segment partnership objectives to align with sector growth objectives.\\nQualifications and Experience:\\nUniversity degree in a Business-Related Course, Education, Social Sciences or Diploma in business related course.\\nOverall C+ in KCSE and C+ in mathematics\\n2-3 Years\u2019 experience\\nSales experience is an added advantage.\\nExperience in micro finance industry is an added advantage.\\nExperienced in project management; Monitoring and evaluation is an added advantage.\\nComputer literacy with high command in Microsoft suite.\\nKey Skills and Competencies:\\nExhibits an exceptional degree of ingenuity, creativity, and resourcefulness.\\nExcellent business relationship management skills and business closure techniques.\\nAbility to develop, plan, execute and implement according to laid business strategies.\\nExcellent interpersonal skills and demonstrated conflicts resolution skills.\\nStrong training \/coaching skills\\nStrong communication, presentation, and negotiation skills\\nStrong analytical and problem-solving skills\", \"datePosted\": \"2026-07-20\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"Equity Bank Kenya\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"Nairobi\", \"addressCountry\": \"KE\"}}, \"directApply\": true, \"validThrough\": \"2026-07-31T23:59:59\", \"employmentType\": \"FULL_TIME\"}<\/script><\/p>\n<p><strong>Company:<\/strong> Equity Bank Kenya<\/p>\n<p><strong>Location:<\/strong> Nairobi<\/p>\n<p><strong>Job Type:<\/strong> Full Time<\/p>\n<p><strong>Apply Before:<\/strong> 2026-07-31<\/p>\n<h3>Job Description<\/h3>\n<p>Job Purpose:<br \/>Reporting to the Relationship Manager Business, the Relationship Officer- Pamoja Banking has the\u00a0responsibility to manage and coordinate all the groups under him\/her to ensure the bank\u2019s goals and\u00a0objectives are achieved.<br \/>Job Responsibilities:<br \/>Stakeholder Engagement and Outreach:<br \/>Hold consultative meetings with stakeholders e.g., Chiefs, market opinion leaders to arrange meetings with potential clients groups.<br \/>Prepare keynote messages for forums to promote the Pamoja banking value proposition.<br \/>Manage inquiries on Pamoja banking at the branch and in the marketplace.<br \/>Group Onboarding and Training:<br \/>Identify and select qualifying groups from the market.<br \/>Support groups in registering with relevant government offices and obtaining KYC documents for account opening.<br \/>Set up group structures, maintain records, and train group officials. o Conduct pre-registration and post-registration training for groups.<br \/>Deliver training to group members at their convenience.<br \/>Deposit Mobilization and Documentation:<br \/>Enforce weekly savings contributions and ensure proper documentation at the group level e.g., treasurer\u2019s ledger, group minutes, passbooks.<br \/>Mobilize deposits through weekly savings collections.<br \/>Loan Processing and Compliance:<br \/>Conduct business and home visits to verify borrowers&#8217; ability to pay, collect financial information, and confirm securities pledged.<br \/>Compile credit proposals for discussion at the Branch Credit Committee BCC and present group client requests for approval<br \/>Onboard groups and group members in the IGLS system and generate relevant reports.<br \/>Initiate group loan requests and manage end-of-day postings in the IGLS system.<br \/>Perform data cleanup of exited and dormant customers from the IGLS system.<br \/>Ensure compliance with credit policies and train branch staff on any amendments in the Pamoja banking product offering.<br \/>Portfolio and Relationship Management:<br \/>Manage and maintain the quality of the loan book through post-disbursement visits, weekly collection of savings and loan payments, and enforcing co-guarantee mechanisms in groups.<br \/>Establish working group structures and enforce the five pillars of stable groups.<br \/>Ensure timely loan approval and disbursement within SLAs.<br \/>Customer Recruitment and Segment Growth:<br \/>Recruit new-to-bank customers and actualize segment partnership objectives to align with sector growth objectives.<br \/>Qualifications and Experience:<br \/>University degree in a Business-Related Course, Education, Social Sciences or Diploma in business related course.<br \/>Overall C+ in KCSE and C+ in mathematics<br \/>2-3 Years\u2019 experience<br \/>Sales experience is an added advantage.<br \/>Experience in micro finance industry is an added advantage.<br \/>Experienced in project management; Monitoring and evaluation is an added advantage.<br \/>Computer literacy with high command in Microsoft suite.<br \/>Key Skills and Competencies:<br \/>Exhibits an exceptional degree of ingenuity, creativity, and resourcefulness.<br \/>Excellent business relationship management skills and business closure techniques.<br \/>Ability to develop, plan, execute and implement according to laid business strategies.<br \/>Excellent interpersonal skills and demonstrated conflicts resolution skills.<br \/>Strong training \/coaching skills<br \/>Strong communication, presentation, and negotiation skills<br \/>Strong analytical and problem-solving skills<\/p>\n<h3>How to Apply<\/h3>\n<p>Interested and qualified? Go to Equity Bank Kenya on equitybank.taleo.net to apply<br \/>Build your CV for free. Download in different templates.<\/p>\n<p><a href=\"https:\/\/www.myjobmag.co.ke\/apply-now\/1283561\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: MyJobMag<\/small><\/p>\n<p><!-- job-expiry: 2026-07-31 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: Equity Bank Kenya Location: Nairobi Job Type: Full Time Apply Before: 2026-07-31 Job Description Job Purpose:Reporting to the Relationship Manager Business, the Relationship Officer- Pamoja Banking has the\u00a0responsibility to manage and coordinate all the groups under him\/her to ensure the bank\u2019s goals and\u00a0objectives are achieved.Job Responsibilities:Stakeholder Engagement and Outreach:Hold consultative meetings with stakeholders e.g., [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1408,1409],"tags":[1583,1425,1413,1412],"class_list":["post-102945","post","type-post","status-publish","format-standard","hentry","category-jobs","category-nairobi","tag-equity-bank-kenya","tag-full-time","tag-job-listing","tag-myjobmag"],"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/102945","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/comments?post=102945"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/102945\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=102945"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/categories?post=102945"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/tags?post=102945"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}