{"id":103312,"date":"2026-07-22T16:40:25","date_gmt":"2026-07-22T16:40:25","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/kenya\/uncategorized\/bank-call-centre-agents\/"},"modified":"2026-07-22T16:40:25","modified_gmt":"2026-07-22T16:40:25","slug":"bank-call-centre-agents","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/kenya\/jobs\/nairobi\/bank-call-centre-agents\/","title":{"rendered":"Bank Call Centre Agents"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"Bank Call Centre Agents\", \"description\": \"Job Description\\nWe are seeking enthusiastic, customer-focused Call Centre Agents to join our team. The successful candidates will be responsible for handling inbound and outbound calls, delivering excellent customer service, and supporting clients in a fast-paced contact centre environment.\\nKey Responsibilities\\nHandle inbound and outbound customer calls professionally and efficiently\\nRespond to customer inquiries, complaints, and requests in a timely manner\\nProvide accurate information about products and services\\nResolve customer issues and escalate where necessary\\nCapture and update customer information accurately in the system\\nMeet individual and team performance targets KPIs, SLAs, CSAT\\nMaintain a high level of professionalism and customer satisfaction at all times\\nQualifications & Skills\\nMinimum of a Degree from a reputable institution.\\nNot more than 2 years\u2019 previous experience in call centre in financial industry\\nExcellent communication skills verbal and written\\nStrong listening, problem-solving, and interpersonal skills\\nAbility to work in shifts and under pressure\\nComputer literate with basic MS Office skills\", \"datePosted\": \"2026-07-22\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"Sheer Logic\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"Nairobi\", \"addressCountry\": \"KE\"}}, \"directApply\": true, \"validThrough\": \"2026-07-31T23:59:59\", \"employmentType\": \"FULL_TIME\"}<\/script><\/p>\n<p><strong>Company:<\/strong> Sheer Logic<\/p>\n<p><strong>Location:<\/strong> Nairobi<\/p>\n<p><strong>Job Type:<\/strong> Full Time<\/p>\n<p><strong>Apply Before:<\/strong> 2026-07-31<\/p>\n<h3>Job Description<\/h3>\n<p>Job Description<br \/>We are seeking enthusiastic, customer-focused Call Centre Agents to join our team. The successful candidates will be responsible for handling inbound and outbound calls, delivering excellent customer service, and supporting clients in a fast-paced contact centre environment.<br \/>Key Responsibilities<br \/>Handle inbound and outbound customer calls professionally and efficiently<br \/>Respond to customer inquiries, complaints, and requests in a timely manner<br \/>Provide accurate information about products and services<br \/>Resolve customer issues and escalate where necessary<br \/>Capture and update customer information accurately in the system<br \/>Meet individual and team performance targets KPIs, SLAs, CSAT<br \/>Maintain a high level of professionalism and customer satisfaction at all times<br \/>Qualifications &#038; Skills<br \/>Minimum of a Degree from a reputable institution.<br \/>Not more than 2 years\u2019 previous experience in call centre in financial industry<br \/>Excellent communication skills verbal and written<br \/>Strong listening, problem-solving, and interpersonal skills<br \/>Ability to work in shifts and under pressure<br \/>Computer literate with basic MS Office skills<\/p>\n<h3>How to Apply<\/h3>\n<p>Send your CV to talentsourcing@sheerlogicltd.com by 31st\u00a0July 2026. Indicate the job title.<br \/>Build your CV for free. Download in different templates.<\/p>\n<p><a href=\"https:\/\/t.me\/MyJobMagKEBot?start=c11\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: MyJobMag<\/small><\/p>\n<p><!-- job-expiry: 2026-07-31 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: Sheer Logic Location: Nairobi Job Type: Full Time Apply Before: 2026-07-31 Job Description Job DescriptionWe are seeking enthusiastic, customer-focused Call Centre Agents to join our team. The successful candidates will be responsible for handling inbound and outbound calls, delivering excellent customer service, and supporting clients in a fast-paced contact centre environment.Key ResponsibilitiesHandle inbound and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1408,1409],"tags":[1425,1413,1412,1778],"class_list":["post-103312","post","type-post","status-publish","format-standard","hentry","category-jobs","category-nairobi","tag-full-time","tag-job-listing","tag-myjobmag","tag-sheer-logic"],"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/103312","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/comments?post=103312"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/103312\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=103312"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/categories?post=103312"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/tags?post=103312"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}