{"id":103528,"date":"2026-07-24T17:09:01","date_gmt":"2026-07-24T17:09:01","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/kenya\/uncategorized\/enterprise-customer-project-manager\/"},"modified":"2026-07-24T17:09:01","modified_gmt":"2026-07-24T17:09:01","slug":"enterprise-customer-project-manager","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/kenya\/jobs\/nairobi\/enterprise-customer-project-manager\/","title":{"rendered":"Enterprise Customer Project Manager"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"Enterprise Customer Project Manager\", \"description\": \"Responsibilities\\nCustomer Project Delivery\\nManage the end-to-end lifecycle of customer projects from initiation through implementation and closure.\\nEnsure delivery of projects within agreed scope, timelines, cost, and quality standards.\\nCoordinate internal teams to ensure successful deployment of customer solutions.\\nCustomer Engagement and Relationship Management\\nServe as the primary point of contact for customers during project delivery.\\nManage customer expectations and maintain regular communication on project progress.\\nBuild strong relationships with customer stakeholders to ensure satisfaction and trust\\nProject Planning and Execution\\nDevelop project plans, schedules, and resource requirements.\\nDefine project milestones, deliverables, and implementation timelines.\\nEnsure project activities are executed according to plan.\\nStakeholder Coordination\\nCoordinate across internal teams including engineering, operations, sales, and support.\\nFacilitate collaboration between customer teams and internal technical specialists.\\nEnsure alignment between customer requirements and internal capabilities.\\nRisk and Issue Management\\nIdentify potential risks and issues affecting project delivery\\nImplement mitigation strategies and escalate critical issues when necessary.\\nManage project changes and scope adjustments in coordination with stakeholders..\\nVendor and Resource Management\\nManage third-party vendors and technology partners involved in project delivery.\\nEnsure vendor deliverables meet contractual and technical requirements.\\nProject Monitoring and Reporting\\nMonitor project performance against defined KPIs and milestones.\\nProvide regular progress updates to customers and internal management.\\nEnsure proper documentation and closure of projects\\nQualifications\\nEducation\\nBachelor\u2019s degree in Information Technology, Telecommunications, Computer Science, Engineering, or Business Administration\\nMaster\u2019s degree or MBA is an advantage\\nPMP certified is mandatory\\nExperience\\n5\u201310 years of experience in ICT, telecom, or technology product management\\nExperience in enterprise solutions\\nExposure to telecommunications or digital services industry preferred\\nBroad technical knowledge of managed data networks and associated services like Cloud, Security, Unified\\nCommunication\\nStrong communications skills, particularly related to articulating project strategy, risks and mitigation to both internal and customer management and decision makers.\", \"datePosted\": \"2026-07-24\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"Airtel\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"Nairobi\", \"addressCountry\": \"KE\"}}, \"directApply\": true, \"validThrough\": \"2026-08-08T23:59:59\", \"employmentType\": \"FULL_TIME\"}<\/script><\/p>\n<p><strong>Company:<\/strong> Airtel<\/p>\n<p><strong>Location:<\/strong> Nairobi<\/p>\n<p><strong>Job Type:<\/strong> Full Time<\/p>\n<p><strong>Apply Before:<\/strong> 2026-08-08<\/p>\n<h3>Job Description<\/h3>\n<p>Responsibilities<br \/>Customer Project Delivery<br \/>Manage the end-to-end lifecycle of customer projects from initiation through implementation and closure.<br \/>Ensure delivery of projects within agreed scope, timelines, cost, and quality standards.<br \/>Coordinate internal teams to ensure successful deployment of customer solutions.<br \/>Customer Engagement and Relationship Management<br \/>Serve as the primary point of contact for customers during project delivery.<br \/>Manage customer expectations and maintain regular communication on project progress.<br \/>Build strong relationships with customer stakeholders to ensure satisfaction and trust<br \/>Project Planning and Execution<br \/>Develop project plans, schedules, and resource requirements.<br \/>Define project milestones, deliverables, and implementation timelines.<br \/>Ensure project activities are executed according to plan.<br \/>Stakeholder Coordination<br \/>Coordinate across internal teams including engineering, operations, sales, and support.<br \/>Facilitate collaboration between customer teams and internal technical specialists.<br \/>Ensure alignment between customer requirements and internal capabilities.<br \/>Risk and Issue Management<br \/>Identify potential risks and issues affecting project delivery<br \/>Implement mitigation strategies and escalate critical issues when necessary.<br \/>Manage project changes and scope adjustments in coordination with stakeholders..<br \/>Vendor and Resource Management<br \/>Manage third-party vendors and technology partners involved in project delivery.<br \/>Ensure vendor deliverables meet contractual and technical requirements.<br \/>Project Monitoring and Reporting<br \/>Monitor project performance against defined KPIs and milestones.<br \/>Provide regular progress updates to customers and internal management.<br \/>Ensure proper documentation and closure of projects<br \/>Qualifications<br \/>Education<br \/>Bachelor\u2019s degree in Information Technology, Telecommunications, Computer Science, Engineering, or Business Administration<br \/>Master\u2019s degree or MBA is an advantage<br \/>PMP certified is mandatory<br \/>Experience<br \/>5\u201310 years of experience in ICT, telecom, or technology product management<br \/>Experience in enterprise solutions<br \/>Exposure to telecommunications or digital services industry preferred<br \/>Broad technical knowledge of managed data networks and associated services like Cloud, Security, Unified<br \/>Communication<br \/>Strong communications skills, particularly related to articulating project strategy, risks and mitigation to both internal and customer management and decision makers.<\/p>\n<h3>How to Apply<\/h3>\n<p>Interested and qualified? Go to Airtel on erey.fa.em3.oraclecloud.com to apply<br \/>Build your CV for free. Download in different templates.<\/p>\n<p><a href=\"https:\/\/www.myjobmag.co.ke\/apply-now\/1288225\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: MyJobMag<\/small><\/p>\n<p><!-- job-expiry: 2026-08-08 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: Airtel Location: Nairobi Job Type: Full Time Apply Before: 2026-08-08 Job Description ResponsibilitiesCustomer Project DeliveryManage the end-to-end lifecycle of customer projects from initiation through implementation and closure.Ensure delivery of projects within agreed scope, timelines, cost, and quality standards.Coordinate internal teams to ensure successful deployment of customer solutions.Customer Engagement and Relationship ManagementServe as the primary [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1408,1409],"tags":[2425,1425,1413,1412],"class_list":["post-103528","post","type-post","status-publish","format-standard","hentry","category-jobs","category-nairobi","tag-airtel","tag-full-time","tag-job-listing","tag-myjobmag"],"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/103528","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/comments?post=103528"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/103528\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=103528"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/categories?post=103528"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/tags?post=103528"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}