{"id":103602,"date":"2026-07-24T17:39:05","date_gmt":"2026-07-24T17:39:05","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/kenya\/uncategorized\/branch-supervisor-mombasa\/"},"modified":"2026-07-24T17:39:05","modified_gmt":"2026-07-24T17:39:05","slug":"branch-supervisor-mombasa","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/kenya\/jobs\/mombasa\/branch-supervisor-mombasa\/","title":{"rendered":"Branch Supervisor-Mombasa"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"Branch Supervisor-Mombasa\", \"description\": \"Duties and Responsibilities:\\nEnsure that all restaurant policies and procedures, standards specifications and guidelines are followed and completed on a timely basis.\\nEnsure compliance with health and safety, food preparation and serving, repair and maintenance.\\nEnsure company objectives in sales, service quality, appearance of facility and hygiene through training of employees and creating a positive, productive working environment through organizing and supervising regular Branch deep cleaning.\\nAdhere to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.\\nPrevent, handle and resolve complaints regarding food quality and service.\\nSample food and drink items by testing to ensure palatability and flavor conformity through regular store audits.\\nPrevent and resolve personnel problems\\nMinimise guest complaints by ensuring all guests are served. This will be done by ensuring 95% of their time is spent on floor coverage.\\nEnsuring that the set SOPs of cash handling are adhered to\\nTaking correct take away orders and ensuring they are correctly dispensed\\nEnsuring prompt billing is done and correct change is given\\nEnsuring delivery orders are prepared and picked on time\\nSuggestive selling products and introduction of new ones to guests\\nMaintaining high hygiene standards at the cashier station\\nEnsure cutlery is wiped, polished and well displayed at the respective stations\\nOversea the dining area, supervises food and beverage service staff in accordance with operating policies that he or she may help establish.\\nSeeks, listens and responds to Guest feedback.\\nQualifications\\nAbility to communicate clearly in English.\\nAbility to review \u00a0P&L\\nAble to handle money and operate a point-of-sale system\\nMust be prepared to work under pressure.\\nMust have the ability to co-ordinate skills; demonstrate good core ethics and values.\\nMust be result oriented, self-driven, articulate and pro-active.\\nMust have the ability to make quick and sound decisions.\\nSPECIAL CONDITIONS OF EMPLOYMENT\\nMust have a degree\/diploma in food & Beverage service or an equivalent of the same from a well-recognized institution.\\nHave a competent knowledge on Customer Service and people management system.\\nComputer literate in MS Suite.\\nTwo or more years of front-of-the-house operations and\/or experience as a stand-in manager or Management trainee in the service or food and beverage industry-experience.\\nCore COMPETENCIES\\nEstablishing Focus\\nProviding Motivational Support\\nFostering Teamwork\\nEmpowering \u00a0and developing Others\\nFlexible and adaptable to new environment.\\nAbility to manage Performance\\nInterpersonal relationships.\\nResult oriented.\", \"datePosted\": \"2026-07-24\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"Java House\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"Mombasa\", \"addressCountry\": \"KE\"}}, \"directApply\": true, \"validThrough\": \"2026-08-14T23:59:59\", \"employmentType\": \"FULL_TIME\"}<\/script><\/p>\n<p><strong>Company:<\/strong> Java House<\/p>\n<p><strong>Location:<\/strong> Mombasa<\/p>\n<p><strong>Job Type:<\/strong> Full Time<\/p>\n<p><strong>Apply Before:<\/strong> 2026-08-14<\/p>\n<h3>Job Description<\/h3>\n<p>Duties and Responsibilities:<br \/>Ensure that all restaurant policies and procedures, standards specifications and guidelines are followed and completed on a timely basis.<br \/>Ensure compliance with health and safety, food preparation and serving, repair and maintenance.<br \/>Ensure company objectives in sales, service quality, appearance of facility and hygiene through training of employees and creating a positive, productive working environment through organizing and supervising regular Branch deep cleaning.<br \/>Adhere to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.<br \/>Prevent, handle and resolve complaints regarding food quality and service.<br \/>Sample food and drink items by testing to ensure palatability and flavor conformity through regular store audits.<br \/>Prevent and resolve personnel problems<br \/>Minimise guest complaints by ensuring all guests are served. This will be done by ensuring 95% of their time is spent on floor coverage.<br \/>Ensuring that the set SOPs of cash handling are adhered to<br \/>Taking correct take away orders and ensuring they are correctly dispensed<br \/>Ensuring prompt billing is done and correct change is given<br \/>Ensuring delivery orders are prepared and picked on time<br \/>Suggestive selling products and introduction of new ones to guests<br \/>Maintaining high hygiene standards at the cashier station<br \/>Ensure cutlery is wiped, polished and well displayed at the respective stations<br \/>Oversea the dining area, supervises food and beverage service staff in accordance with operating policies that he or she may help establish.<br \/>Seeks, listens and responds to Guest feedback.<br \/>Qualifications<br \/>Ability to communicate clearly in English.<br \/>Ability to review \u00a0P&#038;L<br \/>Able to handle money and operate a point-of-sale system<br \/>Must be prepared to work under pressure.<br \/>Must have the ability to co-ordinate skills; demonstrate good core ethics and values.<br \/>Must be result oriented, self-driven, articulate and pro-active.<br \/>Must have the ability to make quick and sound decisions.<br \/>SPECIAL CONDITIONS OF EMPLOYMENT<br \/>Must have a degree\/diploma in food &#038; Beverage service or an equivalent of the same from a well-recognized institution.<br \/>Have a competent knowledge on Customer Service and people management system.<br \/>Computer literate in MS Suite.<br \/>Two or more years of front-of-the-house operations and\/or experience as a stand-in manager or Management trainee in the service or food and beverage industry-experience.<br \/>Core COMPETENCIES<br \/>Establishing Focus<br \/>Providing Motivational Support<br \/>Fostering Teamwork<br \/>Empowering \u00a0and developing Others<br \/>Flexible and adaptable to new environment.<br \/>Ability to manage Performance<br \/>Interpersonal relationships.<br \/>Result oriented.<\/p>\n<h3>How to Apply<\/h3>\n<p>Interested and qualified? Go to Java House on jobs.javahouseafrica.com to apply<br \/>Build your CV for free. Download in different templates.<\/p>\n<p><a href=\"https:\/\/www.myjobmag.co.ke\/apply-now\/1287416\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: MyJobMag<\/small><\/p>\n<p><!-- job-expiry: 2026-08-14 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: Java House Location: Mombasa Job Type: Full Time Apply Before: 2026-08-14 Job Description Duties and Responsibilities:Ensure that all restaurant policies and procedures, standards specifications and guidelines are followed and completed on a timely basis.Ensure compliance with health and safety, food preparation and serving, repair and maintenance.Ensure company objectives in sales, service quality, appearance of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1408,1435],"tags":[1425,1830,1413,1412],"class_list":["post-103602","post","type-post","status-publish","format-standard","hentry","category-jobs","category-mombasa","tag-full-time","tag-java-house","tag-job-listing","tag-myjobmag"],"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/103602","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/comments?post=103602"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/103602\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=103602"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/categories?post=103602"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/tags?post=103602"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}