{"id":103627,"date":"2026-07-24T17:49:48","date_gmt":"2026-07-24T17:49:48","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/kenya\/uncategorized\/head-of-sales\/"},"modified":"2026-07-24T17:49:48","modified_gmt":"2026-07-24T17:49:48","slug":"head-of-sales","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/kenya\/jobs\/nairobi\/head-of-sales\/","title":{"rendered":"Head of Sales"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"Head of Sales\", \"description\": \"Summary\\nThe Head of Sales will lead the end-to-end revenue strategy and execution, driving aggressive growth across merchant acquisition enterprise, mid-market, and SME segments.\\nIn addition, the role will oversee strategic relationship management, ensuring strong retention, revenue expansion, and long-term value creation across key partners and merchants. This leader will own the full commercial lifecycle\u2014from acquisition to growth and retention.\\nKey Responsibilities\\nRevenue Strategy & Growth\\nOwn and deliver the global sales and revenue growth strategy GMV, revenue, margin.\\nDrive both\u00a0new business acquisition and existing portfolio growth upsell, cross-sell, expansion.\\nIdentify and unlock new revenue streams including value-added services.\\nMerchant Sales \u2013 Acquisition & Growth\\nDrive merchant acquisition across enterprise, mid-market, and SME segments.\\nLead complex enterprise deal cycles including RFPs, pricing, and contract negotiations.\\nEnsure seamless transition from sales to onboarding to relationship management.\\nPartner with RM team to identify growth opportunities within existing merchant portfolios.\\nRelationship Management & Account Growth\\nLead and scale a high-performing Relationship Management RM \/ Account Management team.\\nOwn\u00a0merchant and partner retention, satisfaction, and lifetime value.\\nDevelop structured account management frameworks:\\nSegmentation strategic, key, long-tail accounts\\nAccount plans and growth roadmaps\\nPeriodic business reviews QBRs\/MBRs\\nDrive\u00a0net revenue retention\u00a0through upsell, cross-sell, and volume growth.\\nBuild strong\u00a0C-suite relationships\u00a0with top merchants and partners.\\nAct as executive sponsor for key accounts and intervene in escalations when necessary.\\nCollaborate with Product and Operations teams to proactively address client needs and improve experience.\\nSales & RM Leadership\\nBuild, lead, and scale integrated\u00a0Sales and Relationship Management teams.\\nDefine clear roles across:\\nNew business\\nAccount growth & retention\\nSet and track KPIs across acquisition and account management.\\nDrive a high-performance culture with strong accountability, coaching, and continuous improvement.\\nMarket Expansion & Localization\\nLead market entry strategies across new regions regulatory, partnerships, merchant segments.\\nEnsure\u00a0relationship continuity and local account management capability\u00a0in each market.\\nAdapt engagement models to local cultural and business dynamics.\\nCross-functional Collaboration\\nPartner with Product to influence roadmap based on partner\/merchant feedback.\\nWork with Marketing on demand generation and customer lifecycle engagement.\\nAlign with Risk, Compliance, and Operations to ensure sustainable, compliant client relationships.\\nData-Driven Commercial Management\\nOwn full funnel metrics: acquisition \u2192 activation \u2192 retention \u2192 expansion.\\nLeverage CRM and analytics tools to track:\\nPipeline health\\nAccount performance\\nChurn and retention trends\\nContinuously refine GTM and account management strategies based on insights\\nKey Requirements\\nExperience\\n7\u201310+ years in sales and\/or account management leadership within\u00a0payments, fintech, or financial services.\\nProven experience managing both:\\nNew business sales teams\\nRelationship\/account management teams\\nStrong track record in driving\u00a0net revenue retention and customer lifetime value.\\nTechnical & Industry Expertise\\nDeep understanding of:\\nPayment ecosystems acquiring, issuing, gateways, orchestration\\nCard schemes, Mobile money networks, APMs\\nEnterprise sales and key account management in payments\\nExperience in managing complex, long-term commercial relationships.\\nLeadership & Competencies\\nStrong commercial and relationship-building acumen.\\nExceptional stakeholder and executive relationship management skills.\\nAbility to balance\u00a0short-term revenue wins with long-term client value.\\nHigh ownership mindset with strong execution discipline.\\nHigh integrity and alignment with compliance-driven environments.\\nBenefits\\nCompetitive Remuneration Package\", \"datePosted\": \"2026-07-23\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"Virtual Pay\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"Nairobi\", \"addressCountry\": \"KE\"}}, \"directApply\": true, \"validThrough\": \"2026-08-06T23:59:59\", \"employmentType\": \"FULL_TIME\"}<\/script><\/p>\n<p><strong>Company:<\/strong> Virtual Pay<\/p>\n<p><strong>Location:<\/strong> Nairobi<\/p>\n<p><strong>Job Type:<\/strong> Full Time<\/p>\n<p><strong>Apply Before:<\/strong> 2026-08-06<\/p>\n<h3>Job Description<\/h3>\n<p>Summary<br \/>The Head of Sales will lead the end-to-end revenue strategy and execution, driving aggressive growth across merchant acquisition enterprise, mid-market, and SME segments.<br \/>In addition, the role will oversee strategic relationship management, ensuring strong retention, revenue expansion, and long-term value creation across key partners and merchants. This leader will own the full commercial lifecycle\u2014from acquisition to growth and retention.<br \/>Key Responsibilities<br \/>Revenue Strategy &#038; Growth<br \/>Own and deliver the global sales and revenue growth strategy GMV, revenue, margin.<br \/>Drive both\u00a0new business acquisition and existing portfolio growth upsell, cross-sell, expansion.<br \/>Identify and unlock new revenue streams including value-added services.<br \/>Merchant Sales \u2013 Acquisition &#038; Growth<br \/>Drive merchant acquisition across enterprise, mid-market, and SME segments.<br \/>Lead complex enterprise deal cycles including RFPs, pricing, and contract negotiations.<br \/>Ensure seamless transition from sales to onboarding to relationship management.<br \/>Partner with RM team to identify growth opportunities within existing merchant portfolios.<br \/>Relationship Management &#038; Account Growth<br \/>Lead and scale a high-performing Relationship Management RM \/ Account Management team.<br \/>Own\u00a0merchant and partner retention, satisfaction, and lifetime value.<br \/>Develop structured account management frameworks:<br \/>Segmentation strategic, key, long-tail accounts<br \/>Account plans and growth roadmaps<br \/>Periodic business reviews QBRs\/MBRs<br \/>Drive\u00a0net revenue retention\u00a0through upsell, cross-sell, and volume growth.<br \/>Build strong\u00a0C-suite relationships\u00a0with top merchants and partners.<br \/>Act as executive sponsor for key accounts and intervene in escalations when necessary.<br \/>Collaborate with Product and Operations teams to proactively address client needs and improve experience.<br \/>Sales &#038; RM Leadership<br \/>Build, lead, and scale integrated\u00a0Sales and Relationship Management teams.<br \/>Define clear roles across:<br \/>New business<br \/>Account growth &#038; retention<br \/>Set and track KPIs across acquisition and account management.<br \/>Drive a high-performance culture with strong accountability, coaching, and continuous improvement.<br \/>Market Expansion &#038; Localization<br \/>Lead market entry strategies across new regions regulatory, partnerships, merchant segments.<br \/>Ensure\u00a0relationship continuity and local account management capability\u00a0in each market.<br \/>Adapt engagement models to local cultural and business dynamics.<br \/>Cross-functional Collaboration<br \/>Partner with Product to influence roadmap based on partner\/merchant feedback.<br \/>Work with Marketing on demand generation and customer lifecycle engagement.<br \/>Align with Risk, Compliance, and Operations to ensure sustainable, compliant client relationships.<br \/>Data-Driven Commercial Management<br \/>Own full funnel metrics: acquisition \u2192 activation \u2192 retention \u2192 expansion.<br \/>Leverage CRM and analytics tools to track:<br \/>Pipeline health<br \/>Account performance<br \/>Churn and retention trends<br \/>Continuously refine GTM and account management strategies based on insights<br \/>Key Requirements<br \/>Experience<br \/>7\u201310+ years in sales and\/or account management leadership within\u00a0payments, fintech, or financial services.<br \/>Proven experience managing both:<br \/>New business sales teams<br \/>Relationship\/account management teams<br \/>Strong track record in driving\u00a0net revenue retention and customer lifetime value.<br \/>Technical &#038; Industry Expertise<br \/>Deep understanding of:<br \/>Payment ecosystems acquiring, issuing, gateways, orchestration<br \/>Card schemes, Mobile money networks, APMs<br \/>Enterprise sales and key account management in payments<br \/>Experience in managing complex, long-term commercial relationships.<br \/>Leadership &#038; Competencies<br \/>Strong commercial and relationship-building acumen.<br \/>Exceptional stakeholder and executive relationship management skills.<br \/>Ability to balance\u00a0short-term revenue wins with long-term client value.<br \/>High ownership mindset with strong execution discipline.<br \/>High integrity and alignment with compliance-driven environments.<br \/>Benefits<br \/>Competitive Remuneration Package<\/p>\n<h3>How to Apply<\/h3>\n<p>Interested and qualified? Go to Virtual Pay on virtual-pay.zohorecruit.com to apply<br \/>Build your CV for free. Download in different templates.<\/p>\n<p><a href=\"https:\/\/www.myjobmag.co.ke\/apply-now\/1287064\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: MyJobMag<\/small><\/p>\n<p><!-- job-expiry: 2026-08-06 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: Virtual Pay Location: Nairobi Job Type: Full Time Apply Before: 2026-08-06 Job Description SummaryThe Head of Sales will lead the end-to-end revenue strategy and execution, driving aggressive growth across merchant acquisition enterprise, mid-market, and SME segments.In addition, the role will oversee strategic relationship management, ensuring strong retention, revenue expansion, and long-term value creation across [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1408,1409],"tags":[1425,1413,1412,2447],"class_list":["post-103627","post","type-post","status-publish","format-standard","hentry","category-jobs","category-nairobi","tag-full-time","tag-job-listing","tag-myjobmag","tag-virtual-pay"],"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/103627","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/comments?post=103627"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/103627\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=103627"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/categories?post=103627"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/tags?post=103627"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}