{"id":105863,"date":"2026-08-05T06:06:55","date_gmt":"2026-08-05T06:06:55","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/kenya\/uncategorized\/call-center-agents\/"},"modified":"2026-08-05T06:06:55","modified_gmt":"2026-08-05T06:06:55","slug":"call-center-agents","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/kenya\/jobs\/nairobi\/call-center-agents\/","title":{"rendered":"Call Center Agents"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"Call Center Agents\", \"description\": \"QUALIFICATIONS:\\nDegree or Diploma in Business Administration, Finance, Marketing, or a related business field.\\nAt least 4-6 months of experience in a Call Center or Debt Collection role.\\nGood computer skills and proficiency in Microsoft Office applications.\\nStrong communication, negotiation, and customer service skills.\\nRESPONSIBILITIES\\nContact customers to collect outstanding debts on behalf of the company.\\nNegotiate payment plans with customers.\\nIdentify customer needs, answer customer questions, and resolve issues.\\nSend reminders for upcoming or missed payments through phone calls and text messages.\", \"datePosted\": \"2026-08-04\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"Ideon Limited\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"Nairobi\", \"addressCountry\": \"KE\"}}, \"directApply\": true, \"validThrough\": \"2026-08-18T23:59:59\", \"employmentType\": \"FULL_TIME\"}<\/script><\/p>\n<p><strong>Company:<\/strong> Ideon Limited<\/p>\n<p><strong>Location:<\/strong> Nairobi<\/p>\n<p><strong>Job Type:<\/strong> Full Time<\/p>\n<p><strong>Apply Before:<\/strong> 2026-08-18<\/p>\n<h3>Job Description<\/h3>\n<p>QUALIFICATIONS:<br \/>Degree or Diploma in Business Administration, Finance, Marketing, or a related business field.<br \/>At least 4-6 months of experience in a Call Center or Debt Collection role.<br \/>Good computer skills and proficiency in Microsoft Office applications.<br \/>Strong communication, negotiation, and customer service skills.<br \/>RESPONSIBILITIES<br \/>Contact customers to collect outstanding debts on behalf of the company.<br \/>Negotiate payment plans with customers.<br \/>Identify customer needs, answer customer questions, and resolve issues.<br \/>Send reminders for upcoming or missed payments through phone calls and text messages.<\/p>\n<h3>How to Apply<\/h3>\n<p>Send your CV to: recruitment@ideon.co.ke<br \/>Build your CV for free. Download in different templates.<\/p>\n<p><a href=\"https:\/\/t.me\/MyJobMagKEBot?start=c39\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: MyJobMag<\/small><\/p>\n<p><!-- job-expiry: 2026-08-18 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: Ideon Limited Location: Nairobi Job Type: Full Time Apply Before: 2026-08-18 Job Description QUALIFICATIONS:Degree or Diploma in Business Administration, Finance, Marketing, or a related business field.At least 4-6 months of experience in a Call Center or Debt Collection role.Good computer skills and proficiency in Microsoft Office applications.Strong communication, negotiation, and customer service skills.RESPONSIBILITIESContact customers [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1408,1409],"tags":[1425,2500,1413,1412],"class_list":["post-105863","post","type-post","status-publish","format-standard","hentry","category-jobs","category-nairobi","tag-full-time","tag-ideon-limited","tag-job-listing","tag-myjobmag"],"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/105863","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/comments?post=105863"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/105863\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=105863"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/categories?post=105863"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/tags?post=105863"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}