{"id":106382,"date":"2026-08-06T06:31:20","date_gmt":"2026-08-06T06:31:20","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/kenya\/uncategorized\/online-sales-person\/"},"modified":"2026-08-06T06:31:20","modified_gmt":"2026-08-06T06:31:20","slug":"online-sales-person","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/kenya\/jobs\/nairobi\/online-sales-person\/","title":{"rendered":"Online Sales Person"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"Online Sales Person\", \"description\": \"Job Purpose\\nThe Digital Sales person will be responsible for converting customer inquiries into sales across the WhatsApp, Flowcart and social media, and for proactively reactivating past clients through cold outreach.\\nThe role combines responsive customer service on inbound inquiries with proactive outreach to grow repeat business.\\nKey Responsibilities:\\nInbound Customer Engagement\\nManage customer engagements across WhatsApp, Flowcart and social media.\\nRespond to calls, messages, comments and online inquiries promptly.\\nFollow up on Flowcart broadcasts and customer leads.\\nConfirm all order details in writing before closing the sale.\\nEscalation Protocol Attend to complaints, price disputes and escalate where necessary.\\nConvert customer inquiries into confirmed. sales.\\nEnsure no online customer is left unattended during working hours.\\nCold Outreach\\nReach out to previous clients to reintroduce products, promotions, and new stock.\\nMaintain and work through a structured list of past clients, prioritized by recency and value of past purchase.\\nLog outcome of every outreach contact,\\nService Quality Standards\\nGreet and acknowledge every customer personally.\\nProvide accurate product, pricing and stock information.\\nGive clear next steps after every customer interaction.\\nLog all customer inquiries and outcomes across every platform.\\nRespond and follow up within the required timelines.\\nMaintain a consistent, well-documented client outreach pipeline.\\nEnsure no online customer is left unattended during working hours.\\nReport total sales daily, weekly and monthly.\\nQualifications\\nDiploma or Bachelor's Degree in Sales, Marketing, Business Administration, E-Commerce, or a related field.\\nMinimum of 2 years' experience in online sales, retail sales, or customer service.\\nExperience in a retail, fashion, FMCG, or e-commerce environment is an added advantage.\", \"datePosted\": \"2026-08-05\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"City Walk Ltd\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"Nairobi\", \"addressCountry\": \"KE\"}}, \"directApply\": true, \"validThrough\": \"2026-08-19T23:59:59\", \"employmentType\": \"FULL_TIME\"}<\/script><\/p>\n<p><strong>Company:<\/strong> City Walk Ltd<\/p>\n<p><strong>Location:<\/strong> Nairobi<\/p>\n<p><strong>Job Type:<\/strong> Full Time<\/p>\n<p><strong>Apply Before:<\/strong> 2026-08-19<\/p>\n<h3>Job Description<\/h3>\n<p>Job Purpose<br \/>The Digital Sales person will be responsible for converting customer inquiries into sales across the WhatsApp, Flowcart and social media, and for proactively reactivating past clients through cold outreach.<br \/>The role combines responsive customer service on inbound inquiries with proactive outreach to grow repeat business.<br \/>Key Responsibilities:<br \/>Inbound Customer Engagement<br \/>Manage customer engagements across WhatsApp, Flowcart and social media.<br \/>Respond to calls, messages, comments and online inquiries promptly.<br \/>Follow up on Flowcart broadcasts and customer leads.<br \/>Confirm all order details in writing before closing the sale.<br \/>Escalation Protocol Attend to complaints, price disputes and escalate where necessary.<br \/>Convert customer inquiries into confirmed. sales.<br \/>Ensure no online customer is left unattended during working hours.<br \/>Cold Outreach<br \/>Reach out to previous clients to reintroduce products, promotions, and new stock.<br \/>Maintain and work through a structured list of past clients, prioritized by recency and value of past purchase.<br \/>Log outcome of every outreach contact,<br \/>Service Quality Standards<br \/>Greet and acknowledge every customer personally.<br \/>Provide accurate product, pricing and stock information.<br \/>Give clear next steps after every customer interaction.<br \/>Log all customer inquiries and outcomes across every platform.<br \/>Respond and follow up within the required timelines.<br \/>Maintain a consistent, well-documented client outreach pipeline.<br \/>Ensure no online customer is left unattended during working hours.<br \/>Report total sales daily, weekly and monthly.<br \/>Qualifications<br \/>Diploma or Bachelor&#8217;s Degree in Sales, Marketing, Business Administration, E-Commerce, or a related field.<br \/>Minimum of 2 years&#8217; experience in online sales, retail sales, or customer service.<br \/>Experience in a retail, fashion, FMCG, or e-commerce environment is an added advantage.<\/p>\n<h3>How to Apply<\/h3>\n<p>How to Apply: Send your CV to jobs@citywalk.co.ke with the subject line &#8220;ONLINE SALES PERSON&#8221;<br \/>Build your CV for free. Download in different templates.<\/p>\n<p><a href=\"https:\/\/t.me\/MyJobMagKEBot?start=c39\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: MyJobMag<\/small><\/p>\n<p><!-- job-expiry: 2026-08-19 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: City Walk Ltd Location: Nairobi Job Type: Full Time Apply Before: 2026-08-19 Job Description Job PurposeThe Digital Sales person will be responsible for converting customer inquiries into sales across the WhatsApp, Flowcart and social media, and for proactively reactivating past clients through cold outreach.The role combines responsive customer service on inbound inquiries with proactive [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1408,1409],"tags":[2108,1425,1413,1412],"class_list":["post-106382","post","type-post","status-publish","format-standard","hentry","category-jobs","category-nairobi","tag-city-walk-ltd","tag-full-time","tag-job-listing","tag-myjobmag"],"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/106382","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/comments?post=106382"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/106382\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=106382"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/categories?post=106382"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/tags?post=106382"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}