{"id":106520,"date":"2026-08-10T05:52:24","date_gmt":"2026-08-10T05:52:24","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/kenya\/uncategorized\/front-desk-agent-2-positions\/"},"modified":"2026-08-10T05:52:24","modified_gmt":"2026-08-10T05:52:24","slug":"front-desk-agent-2-positions","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/kenya\/jobs\/nairobi\/front-desk-agent-2-positions\/","title":{"rendered":"Front Desk Agent (2 Positions)"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"Front Desk Agent (2 Positions)\", \"description\": \"Key Responsibilities\\nWelcome guests professionally and efficiently handle check-in and check-out processes.\\nManage reservations, room allocations, guest registration, and billing accurately.\\nProvide exceptional customer service by responding promptly to guest requests and resolving concerns professionally.\\nAnswer and direct telephone calls while maintaining excellent communication standards.\\nCoordinate with Housekeeping and other departments to ensure rooms are ready and guest requests are fulfilled.\\nHandle cash transactions, reconcile daily cash balances, and maintain accurate financial records.\\nMaintain accurate guest profiles and documentation in the Property Management System.\\nMonitor room occupancy, reservations, and guest accounts to ensure smooth daily operations.\\nEnsure compliance with hotel policies, operational procedures, and health and safety standards.\\nContribute to creating a warm, welcoming, and memorable guest experience.\\nQualifications & Experience\\nDiploma in Front Office Management, Hospitality Management, Tourism Management, or a related field.\\nMinimum\u00a02\u20133 years' experience\u00a0in a busy hotel or serviced apartment front office.\\nHands-on experience using\u00a0Micros Fidelio Property Management System\u00a0is\u00a0mandatory.\\nKnowledge of\u00a0SunSystems\u00a0will be an added advantage.\\nProficiency in Microsoft Office Excel, Word, and Outlook.\\nExcellent communication, interpersonal, and customer service skills.\\nStrong attention to detail and high levels of integrity.\\nAbility to work shifts, including weekends and public holidays.\\nProfessional grooming and presentation.\", \"datePosted\": \"2026-08-07\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"Gap Recruitment Services Limited\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"Nairobi\", \"addressCountry\": \"KE\"}}, \"directApply\": true, \"validThrough\": \"2026-08-21T23:59:59\", \"employmentType\": \"FULL_TIME\"}<\/script><\/p>\n<p><strong>Company:<\/strong> Gap Recruitment Services Limited<\/p>\n<p><strong>Location:<\/strong> Nairobi<\/p>\n<p><strong>Job Type:<\/strong> Full Time<\/p>\n<p><strong>Apply Before:<\/strong> 2026-08-21<\/p>\n<h3>Job Description<\/h3>\n<p>Key Responsibilities<br \/>Welcome guests professionally and efficiently handle check-in and check-out processes.<br \/>Manage reservations, room allocations, guest registration, and billing accurately.<br \/>Provide exceptional customer service by responding promptly to guest requests and resolving concerns professionally.<br \/>Answer and direct telephone calls while maintaining excellent communication standards.<br \/>Coordinate with Housekeeping and other departments to ensure rooms are ready and guest requests are fulfilled.<br \/>Handle cash transactions, reconcile daily cash balances, and maintain accurate financial records.<br \/>Maintain accurate guest profiles and documentation in the Property Management System.<br \/>Monitor room occupancy, reservations, and guest accounts to ensure smooth daily operations.<br \/>Ensure compliance with hotel policies, operational procedures, and health and safety standards.<br \/>Contribute to creating a warm, welcoming, and memorable guest experience.<br \/>Qualifications &#038; Experience<br \/>Diploma in Front Office Management, Hospitality Management, Tourism Management, or a related field.<br \/>Minimum\u00a02\u20133 years&#8217; experience\u00a0in a busy hotel or serviced apartment front office.<br \/>Hands-on experience using\u00a0Micros Fidelio Property Management System\u00a0is\u00a0mandatory.<br \/>Knowledge of\u00a0SunSystems\u00a0will be an added advantage.<br \/>Proficiency in Microsoft Office Excel, Word, and Outlook.<br \/>Excellent communication, interpersonal, and customer service skills.<br \/>Strong attention to detail and high levels of integrity.<br \/>Ability to work shifts, including weekends and public holidays.<br \/>Professional grooming and presentation.<\/p>\n<h3>How to Apply<\/h3>\n<p>Interested and qualified? Go to Gap Recruitment Services Limited on www.careers-page.com to apply<br \/>Build your CV for free. Download in different templates.<\/p>\n<p><a href=\"https:\/\/www.myjobmag.co.ke\/apply-now\/1301076\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: MyJobMag<\/small><\/p>\n<p><!-- job-expiry: 2026-08-21 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: Gap Recruitment Services Limited Location: Nairobi Job Type: Full Time Apply Before: 2026-08-21 Job Description Key ResponsibilitiesWelcome guests professionally and efficiently handle check-in and check-out processes.Manage reservations, room allocations, guest registration, and billing accurately.Provide exceptional customer service by responding promptly to guest requests and resolving concerns professionally.Answer and direct telephone calls while maintaining excellent [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1408,1409],"tags":[1425,1838,1413,1412],"class_list":["post-106520","post","type-post","status-publish","format-standard","hentry","category-jobs","category-nairobi","tag-full-time","tag-gap-recruitment-services-limited","tag-job-listing","tag-myjobmag"],"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/106520","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/comments?post=106520"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/106520\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=106520"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/categories?post=106520"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/tags?post=106520"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}