{"id":106561,"date":"2026-08-10T06:11:30","date_gmt":"2026-08-10T06:11:30","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/kenya\/uncategorized\/inside-sales-executive-freight-forwarding\/"},"modified":"2026-08-10T06:11:30","modified_gmt":"2026-08-10T06:11:30","slug":"inside-sales-executive-freight-forwarding","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/kenya\/jobs\/nairobi\/inside-sales-executive-freight-forwarding\/","title":{"rendered":"Inside Sales Executive \u2013 Freight Forwarding"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"Inside Sales Executive \u2013 Freight Forwarding\", \"description\": \"Job Purpose\\nThe Inside Sales Representative will be responsible for generating new business opportunities, managing customer relationships, supporting the sales process, and converting leads into long-term clients. The role serves as a key link between customers, internal stakeholders, and commercial teams to ensure excellent service delivery and revenue growth.\\nKey Responsibilities\\nBusiness Development\\nGenerate new sales opportunities through outbound prospecting, cold calling, email campaigns, CRM data, and follow-up on inbound enquiries.\\nIdentify and qualify prospective customers while building a healthy sales pipeline.\\nCustomer Engagement\\nEngage prospective and existing customers to understand their business needs and recommend suitable supply chain and logistics solutions.\\nRespond promptly to customer enquiries and maintain high levels of customer satisfaction.\\nSales Support\\nPrepare and deliver tailored commercial proposals highlighting service offerings and customer benefits.\\nSupport the sales process by coordinating quotations, pricing approvals, contract documentation, and customer onboarding.\\nEnsure all customer due diligence KYC requirements are completed before onboarding.\\nAccount Management\\nMaintain strong relationships with customers and internal stakeholders to ensure seamless communication and timely service delivery.\\nIdentify opportunities for cross-selling and upselling additional services.\\nEscalate commercial proposals for internal approval where required.\\nCRM & Reporting\\nMaintain accurate records of customer interactions, sales activities, opportunities, and follow-up actions within the CRM system.\\nPrepare periodic sales activity and pipeline reports.\\nCollaboration\\nWork closely with Business Development, Marketing, Operations, Customer Service, and Finance teams to deliver customer solutions and achieve commercial targets.\\nRequirements\\nBachelor's degree in Business Administration, Marketing, Logistics, Supply Chain Management, or a related field.\\nMinimum of 3 - 5 years' experience in inside sales, business development, account management, or a similar commercial role within the logistics and supply chain industry.\\nDemonstrated experience in freight forwarding and contract logistics operations.\\nStrong understanding of logistics services, customer relationship management, and commercial sales processes.\\nExperience using CRM systems and Microsoft Office applications.\\nExcellent communication, negotiation, and relationship management skills.\\nSelf-motivated, results-driven, and able to work effectively in a fast-paced environment.\", \"datePosted\": \"2026-08-07\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"CDL Human Resource\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"Nairobi\", \"addressCountry\": \"KE\"}}, \"directApply\": true, \"validThrough\": \"2026-08-21T23:59:59\", \"employmentType\": \"FULL_TIME\"}<\/script><\/p>\n<p><strong>Company:<\/strong> CDL Human Resource<\/p>\n<p><strong>Location:<\/strong> Nairobi<\/p>\n<p><strong>Job Type:<\/strong> Full Time<\/p>\n<p><strong>Apply Before:<\/strong> 2026-08-21<\/p>\n<h3>Job Description<\/h3>\n<p>Job Purpose<br \/>The Inside Sales Representative will be responsible for generating new business opportunities, managing customer relationships, supporting the sales process, and converting leads into long-term clients. The role serves as a key link between customers, internal stakeholders, and commercial teams to ensure excellent service delivery and revenue growth.<br \/>Key Responsibilities<br \/>Business Development<br \/>Generate new sales opportunities through outbound prospecting, cold calling, email campaigns, CRM data, and follow-up on inbound enquiries.<br \/>Identify and qualify prospective customers while building a healthy sales pipeline.<br \/>Customer Engagement<br \/>Engage prospective and existing customers to understand their business needs and recommend suitable supply chain and logistics solutions.<br \/>Respond promptly to customer enquiries and maintain high levels of customer satisfaction.<br \/>Sales Support<br \/>Prepare and deliver tailored commercial proposals highlighting service offerings and customer benefits.<br \/>Support the sales process by coordinating quotations, pricing approvals, contract documentation, and customer onboarding.<br \/>Ensure all customer due diligence KYC requirements are completed before onboarding.<br \/>Account Management<br \/>Maintain strong relationships with customers and internal stakeholders to ensure seamless communication and timely service delivery.<br \/>Identify opportunities for cross-selling and upselling additional services.<br \/>Escalate commercial proposals for internal approval where required.<br \/>CRM &#038; Reporting<br \/>Maintain accurate records of customer interactions, sales activities, opportunities, and follow-up actions within the CRM system.<br \/>Prepare periodic sales activity and pipeline reports.<br \/>Collaboration<br \/>Work closely with Business Development, Marketing, Operations, Customer Service, and Finance teams to deliver customer solutions and achieve commercial targets.<br \/>Requirements<br \/>Bachelor&#8217;s degree in Business Administration, Marketing, Logistics, Supply Chain Management, or a related field.<br \/>Minimum of 3 &#8211; 5 years&#8217; experience in inside sales, business development, account management, or a similar commercial role within the logistics and supply chain industry.<br \/>Demonstrated experience in freight forwarding and contract logistics operations.<br \/>Strong understanding of logistics services, customer relationship management, and commercial sales processes.<br \/>Experience using CRM systems and Microsoft Office applications.<br \/>Excellent communication, negotiation, and relationship management skills.<br \/>Self-motivated, results-driven, and able to work effectively in a fast-paced environment.<\/p>\n<h3>How to Apply<\/h3>\n<p>Interested and qualified? Go to CDL Human Resource on cdl.zohorecruit.com to apply<br \/>Build your CV for free. Download in different templates.<\/p>\n<p><a href=\"https:\/\/www.myjobmag.co.ke\/apply-now\/1300493\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: MyJobMag<\/small><\/p>\n<p><!-- job-expiry: 2026-08-21 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: CDL Human Resource Location: Nairobi Job Type: Full Time Apply Before: 2026-08-21 Job Description Job PurposeThe Inside Sales Representative will be responsible for generating new business opportunities, managing customer relationships, supporting the sales process, and converting leads into long-term clients. The role serves as a key link between customers, internal stakeholders, and commercial teams [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1408,1409],"tags":[1494,1425,1413,1412],"class_list":["post-106561","post","type-post","status-publish","format-standard","hentry","category-jobs","category-nairobi","tag-cdl-human-resource","tag-full-time","tag-job-listing","tag-myjobmag"],"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/106561","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/comments?post=106561"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/106561\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=106561"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/categories?post=106561"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/tags?post=106561"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}