{"id":107373,"date":"2026-08-12T06:52:01","date_gmt":"2026-08-12T06:52:01","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/kenya\/uncategorized\/customer-experience-reliever\/"},"modified":"2026-08-12T06:52:01","modified_gmt":"2026-08-12T06:52:01","slug":"customer-experience-reliever","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/kenya\/jobs\/nairobi\/customer-experience-reliever\/","title":{"rendered":"Customer Experience Reliever"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"Customer Experience Reliever\", \"description\": \"About the Client:\\nA leading Kenya based healthcare private facility\u00a0that continuously strives to enhance the treatment experience of all their patients. It follows the best infection control protocols to avoid any interaction in our patients.\\nThe center is run by a well-trained and professional team. The facility ensures that all the national guidelines are followed thoroughly without compromising the quality\u00a0while providing holistic care for these patients.\\nJob Requirements\\nBachelors Degree in Communication, Public Relations, Marketing or any related course.\\nCustomer Service experience:\u00a06 months-1 Year would be an added advantage .\\nProficient in Microsoft Office.\\nCompetencies and Skills Required\\nExcellent communication and presentation skills.\\nEnthusiasm and Reliability\\nAbility to multi-task.\\nVibrant and people oriented\\nAbility to work under pressure\\nJob Responsibilities.\\nMaintaining a positive, empathetic and professional attitude toward customers at all times\\nCommunicating with customers through various channels.\\nVast product knowledge.\\nEnsure efficiency of the customer service process.\\nEnsure customer satisfaction through the provision of professional customer support.\\nDevelops and maintains strong relationships with customers by providing support, information, and guidance\\nProvides excellent customer service by responding promptly to customer inquiries, questions, acknowledging concerns and resolving complaints.\\nMaintain a high profile in the day to day operations.\\nAnswer all incoming calls and redirect them or keep messages.\\nPerforms other related duties as assigned.\", \"datePosted\": \"2026-08-10\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"Ital Global\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"Nairobi\", \"addressCountry\": \"KE\"}}, \"directApply\": true, \"validThrough\": \"2026-08-20T23:59:59\", \"employmentType\": \"FULL_TIME\"}<\/script><\/p>\n<p><strong>Company:<\/strong> Ital Global<\/p>\n<p><strong>Location:<\/strong> Nairobi<\/p>\n<p><strong>Job Type:<\/strong> Full Time<\/p>\n<p><strong>Apply Before:<\/strong> 2026-08-20<\/p>\n<h3>Job Description<\/h3>\n<p>About the Client:<br \/>A leading Kenya based healthcare private facility\u00a0that continuously strives to enhance the treatment experience of all their patients. It follows the best infection control protocols to avoid any interaction in our patients.<br \/>The center is run by a well-trained and professional team. The facility ensures that all the national guidelines are followed thoroughly without compromising the quality\u00a0while providing holistic care for these patients.<br \/>Job Requirements<br \/>Bachelors Degree in Communication, Public Relations, Marketing or any related course.<br \/>Customer Service experience:\u00a06 months-1 Year would be an added advantage .<br \/>Proficient in Microsoft Office.<br \/>Competencies and Skills Required<br \/>Excellent communication and presentation skills.<br \/>Enthusiasm and Reliability<br \/>Ability to multi-task.<br \/>Vibrant and people oriented<br \/>Ability to work under pressure<br \/>Job Responsibilities.<br \/>Maintaining a positive, empathetic and professional attitude toward customers at all times<br \/>Communicating with customers through various channels.<br \/>Vast product knowledge.<br \/>Ensure efficiency of the customer service process.<br \/>Ensure customer satisfaction through the provision of professional customer support.<br \/>Develops and maintains strong relationships with customers by providing support, information, and guidance<br \/>Provides excellent customer service by responding promptly to customer inquiries, questions, acknowledging concerns and resolving complaints.<br \/>Maintain a high profile in the day to day operations.<br \/>Answer all incoming calls and redirect them or keep messages.<br \/>Performs other related duties as assigned.<\/p>\n<h3>How to Apply<\/h3>\n<p>Interested and qualified candidates should forward their CV to: careers@italgloballtd.com using the position as subject of email.<br \/>Build your CV for free. Download in different templates.<\/p>\n<p><a href=\"https:\/\/www.myjobmag.co.ke\/job-application\/1302062\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: MyJobMag<\/small><\/p>\n<p><!-- job-expiry: 2026-08-20 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: Ital Global Location: Nairobi Job Type: Full Time Apply Before: 2026-08-20 Job Description About the Client:A leading Kenya based healthcare private facility\u00a0that continuously strives to enhance the treatment experience of all their patients. It follows the best infection control protocols to avoid any interaction in our patients.The center is run by a well-trained and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1408,1409],"tags":[1425,1924,1413,1412],"class_list":["post-107373","post","type-post","status-publish","format-standard","hentry","category-jobs","category-nairobi","tag-full-time","tag-ital-global","tag-job-listing","tag-myjobmag"],"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/107373","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/comments?post=107373"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/107373\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=107373"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/categories?post=107373"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/tags?post=107373"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}