{"id":107413,"date":"2026-08-12T07:11:53","date_gmt":"2026-08-12T07:11:53","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/kenya\/uncategorized\/senior-services-analyst\/"},"modified":"2026-08-12T07:11:53","modified_gmt":"2026-08-12T07:11:53","slug":"senior-services-analyst","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/kenya\/jobs\/nairobi\/senior-services-analyst\/","title":{"rendered":"Senior Services Analyst"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"Senior Services Analyst\", \"description\": \"What is the goals and expectations from this role?\\nResponsible for monitoring Service Level Agreements and they that meet the levels. The employee must make sure that all IT Service Management processes, Operational Level Agreements and Underpinning Contracts has for the appropriate service agreed level target.\\nWhat is the direct impact of this role on the team or organization?\\nYou will play a key role in supporting the product by unlocking business and technological opportunities to value to our business and our customers.\", \"datePosted\": \"2026-08-10\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"British American Tobacco BAT\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"Nairobi\", \"addressCountry\": \"KE\"}}, \"directApply\": true, \"validThrough\": \"2026-08-24T23:59:59\", \"employmentType\": \"FULL_TIME\"}<\/script><\/p>\n<p><strong>Company:<\/strong> British American Tobacco BAT<\/p>\n<p><strong>Location:<\/strong> Nairobi<\/p>\n<p><strong>Job Type:<\/strong> Full Time<\/p>\n<p><strong>Apply Before:<\/strong> 2026-08-24<\/p>\n<h3>Job Description<\/h3>\n<p>What is the goals and expectations from this role?<br \/>Responsible for monitoring Service Level Agreements and they that meet the levels. The employee must make sure that all IT Service Management processes, Operational Level Agreements and Underpinning Contracts has for the appropriate service agreed level target.<br \/>What is the direct impact of this role on the team or organization?<br \/>You will play a key role in supporting the product by unlocking business and technological opportunities to value to our business and our customers.<\/p>\n<h3>How to Apply<\/h3>\n<p>Interested and qualified? Go to British American Tobacco (BAT) on careers.bat.com to apply<br \/>Build your CV for free. Download in different templates.<\/p>\n<p><a href=\"https:\/\/www.myjobmag.co.ke\/apply-now\/1301869\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: MyJobMag<\/small><\/p>\n<p><!-- job-expiry: 2026-08-24 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: British American Tobacco BAT Location: Nairobi Job Type: Full Time Apply Before: 2026-08-24 Job Description What is the goals and expectations from this role?Responsible for monitoring Service Level Agreements and they that meet the levels. The employee must make sure that all IT Service Management processes, Operational Level Agreements and Underpinning Contracts has for [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1408,1409],"tags":[1943,1425,1413,1412],"class_list":["post-107413","post","type-post","status-publish","format-standard","hentry","category-jobs","category-nairobi","tag-british-american-tobacco-bat","tag-full-time","tag-job-listing","tag-myjobmag"],"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/107413","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/comments?post=107413"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/107413\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=107413"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/categories?post=107413"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/tags?post=107413"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}