{"id":107764,"date":"2026-08-14T08:40:38","date_gmt":"2026-08-14T08:40:38","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/kenya\/uncategorized\/supervisor-property-executive-tele-sales-research\/"},"modified":"2026-08-14T08:40:38","modified_gmt":"2026-08-14T08:40:38","slug":"supervisor-property-executive-tele-sales-research","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/kenya\/jobs\/nairobi\/supervisor-property-executive-tele-sales-research\/","title":{"rendered":"Supervisor Property Executive (Tele Sales &#038; Research)"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"Supervisor Property Executive (Tele Sales & Research)\", \"description\": \"Description\\nThe Supervisor leads the Property Executive Tele Sales team and provides oversight to the Research function. The role is accountable for driving productivity, quality, discipline, coaching, performance management and continuous improvement while ensuring a consistent pipeline of high-quality leads. The Supervisor identifies capability gaps, liaises with HR and relevant stakeholders to coordinate training, and plays an active role in designing, facilitating and evaluating training programs, SOPs and coaching interventions.\\nKey Responsibilities\\nLead daily tele sales operations and supervise team performance.\\nMonitor attendance, punctuality, schedule adherence and break compliance.\\nConduct huddles, one-on-one coaching and performance reviews.\\nDrive achievement of activity, quality and conversion Key Performance Indicators.\\nReview calls and provide structured coaching.\\nIdentify training needs through Quality Analysts and Key Performance Indicators analysis.\\nCoordinate training with HR, Quality Analysts and Operations.\\nDesign and deliver refresher training, role plays and SOP updates.\\nSupport onboarding and mentoring new Property Executives.\\nOversee Research Property Executives to ensure timely delivery of accurate call-ready leads.\\nEnsure Salesforce is maintained as the book of record.\\nCoordinate with Real Estate Advisors to improve conversion and feedback loops.\\nDrive continuous process improvement and compliance.\\nRequirements\\nRequired Qualifications & Experience\\nHigher Diploma or bachelor's degree in business administration, sales, marketing, communications, real estate, information management or a related discipline.\\nMinimum 3 years' experience in tele sales \/contact Centre operations.\\nAt least 1 year in a supervisory, coaching or team lead capacity.\\nSalesforce\/CRM experience.\", \"datePosted\": \"2026-08-14\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"Tatu City Limited\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"Nairobi\", \"addressCountry\": \"KE\"}}, \"directApply\": true, \"validThrough\": \"2026-08-28T23:59:59\", \"employmentType\": \"FULL_TIME\"}<\/script><\/p>\n<p><strong>Company:<\/strong> Tatu City Limited<\/p>\n<p><strong>Location:<\/strong> Nairobi<\/p>\n<p><strong>Job Type:<\/strong> Full Time<\/p>\n<p><strong>Apply Before:<\/strong> 2026-08-28<\/p>\n<h3>Job Description<\/h3>\n<p>Description<br \/>The Supervisor leads the Property Executive Tele Sales team and provides oversight to the Research function. The role is accountable for driving productivity, quality, discipline, coaching, performance management and continuous improvement while ensuring a consistent pipeline of high-quality leads. The Supervisor identifies capability gaps, liaises with HR and relevant stakeholders to coordinate training, and plays an active role in designing, facilitating and evaluating training programs, SOPs and coaching interventions.<br \/>Key Responsibilities<br \/>Lead daily tele sales operations and supervise team performance.<br \/>Monitor attendance, punctuality, schedule adherence and break compliance.<br \/>Conduct huddles, one-on-one coaching and performance reviews.<br \/>Drive achievement of activity, quality and conversion Key Performance Indicators.<br \/>Review calls and provide structured coaching.<br \/>Identify training needs through Quality Analysts and Key Performance Indicators analysis.<br \/>Coordinate training with HR, Quality Analysts and Operations.<br \/>Design and deliver refresher training, role plays and SOP updates.<br \/>Support onboarding and mentoring new Property Executives.<br \/>Oversee Research Property Executives to ensure timely delivery of accurate call-ready leads.<br \/>Ensure Salesforce is maintained as the book of record.<br \/>Coordinate with Real Estate Advisors to improve conversion and feedback loops.<br \/>Drive continuous process improvement and compliance.<br \/>Requirements<br \/>Required Qualifications &#038; Experience<br \/>Higher Diploma or bachelor&#8217;s degree in business administration, sales, marketing, communications, real estate, information management or a related discipline.<br \/>Minimum 3 years&#8217; experience in tele sales \/contact Centre operations.<br \/>At least 1 year in a supervisory, coaching or team lead capacity.<br \/>Salesforce\/CRM experience.<\/p>\n<h3>How to Apply<\/h3>\n<p>Interested and qualified? Go to Tatu City Limited on jobs.workable.com to apply<br \/>Build your CV for free. Download in different templates.<\/p>\n<p><a href=\"https:\/\/www.myjobmag.co.ke\/apply-now\/1306928\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: MyJobMag<\/small><\/p>\n<p><!-- job-expiry: 2026-08-28 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: Tatu City Limited Location: Nairobi Job Type: Full Time Apply Before: 2026-08-28 Job Description DescriptionThe Supervisor leads the Property Executive Tele Sales team and provides oversight to the Research function. The role is accountable for driving productivity, quality, discipline, coaching, performance management and continuous improvement while ensuring a consistent pipeline of high-quality leads. The [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1408,1409],"tags":[1425,1413,1412,1612],"class_list":["post-107764","post","type-post","status-publish","format-standard","hentry","category-jobs","category-nairobi","tag-full-time","tag-job-listing","tag-myjobmag","tag-tatu-city-limited"],"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/107764","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/comments?post=107764"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/107764\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=107764"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/categories?post=107764"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/tags?post=107764"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}