{"id":107928,"date":"2026-08-14T09:54:45","date_gmt":"2026-08-14T09:54:45","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/kenya\/uncategorized\/customer-solution-engineer-product\/"},"modified":"2026-08-14T09:54:45","modified_gmt":"2026-08-14T09:54:45","slug":"customer-solution-engineer-product","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/kenya\/jobs\/nairobi\/customer-solution-engineer-product\/","title":{"rendered":"Customer Solution Engineer &#8211; Product"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"Customer Solution Engineer - Product\", \"description\": \"We have an exciting opportunity for an energetic and enthusiastic for a Customer Solution Engineer - Product provides technical expertise on the optimal KONE product for the customer. The position will be based in Casablanca.\\nHe\/she should understands how customer needs are translated into product-specific requirements and is accountable for coordination of all engineering work until the project is handed over to maintenance and will provides technical expertise support to the front line CSE team, field operation and sales team in Delivery process to handle order management and successfully implement KONE products and service solutions, that meet customer\u2019s contract specification by cost and leads time effective way, while ensuring compliance to codes and standards.\\nWhat will you do?\\nCollaboration with sales\\nResponsible for finding the optimal KONE product to meet the customer\u2019s needs for non-standard with Special Engineering requirements.\\nSelects the correct product platform on which to make the offer and Ensure the offer is Competitive.\\nProduct planning \u2013 Costing\\nInvolves Supply Line, installation, maintenance and project management to understand both the materials and the service cost of the product when needed\\nResponsible for correct product costings in non-standard cases, both for corporate and local Materials\\nProduct planning \u2013 Specs\\nAccountable for detailed, custom product plans for non-standard cases collaborates with the SL Engineering team when needed\\nCreates product specifications for corporate materials and local materials.\\nPerforms initial and revised non-standard energy calculations.\\nPerforms simple traffic analyses.\\nWhen accountable for the overall engineering of the project:\\nAccountable for technical site surveys\\nAccountable for the technical content of the order between MS 0b and MS 2z\\nProduct planning \u2013 Availability and lead times\\nCoordinates product lead times from Supply Line and local sourcing\\nProduct planning \u2013 Install ability\\nEnsures that the proposed product can be installed\\nEnsures that the cost and work effort impact of installation is part of product plans, especially in non-standard installation situations\\nProduct planning \u2013 Maintainability\\nEnsures that the planned proposed product fulfils the customer\u2019s product lifecycle needs\\nIdentifies possible deviations to standard maintenance methods and ensures that resolutions are found\\nProduct planning \u2013 Compliance\\nEnsures that the proposed product fulfils local codes, regulations and safety requirements\\nEnsures alignment with environmental regulations\\nEnsures that the planned product complies with KONE\u2019s Engineering Policy\\nKey tasks in the KONE Customer process\\nProvides content for pre-booking reviews technical product, costs, lead times, risks, and verification of technical content in contracts\\nExecutes activities for holistic product planning\\nAre you the one\\nBachelor\u2019s degree in mechanical, Electrical or Civil Engineering.\\n2-4 years experience in elevator industry preferred.\\nCandidate with minimum 1 to 2 years of experience in AutoCAD.\\nProficient with MS Office Word, Excel and PowerPoint.\\nExcellent communication and influencing skills in English.\\nExcellent collaboration skills and capability to teamwork with people from different cultural backgrounds.\\nCapability for analytical thinking and focus on details - distinguishes between important information and irrelevant or minor details.\\nAbility to work with global colleagues considering different time zones, language competences and differences in working culture.\\nExcellent technical understanding of elevator, escalator and Advanced People Flow solutions that meet the customer expectations is considered a plus.\\nWhat Do We Offer\\nGreat dynamic team promoting a collaborative environment.\\nTotal reward elements that engage and motivate our employees and help us make KONE a great place to work.\\nComprehensive learning and development programs covering a wide range of professional skills.\\nEngaging job with position description and clear targets.\\nRegular feedback through performance discussions.\\nOpportunities for individual development.\\nMentoring and coaching programs.\\nFlexibility, trust and respect.\\nValue-based culture, behaviors and ethics.\\nSustainability and innovation.\\nWorking for a successful organization.\", \"datePosted\": \"2026-08-12\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"KONE Corporation\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"Nairobi\", \"addressCountry\": \"KE\"}}, \"directApply\": true, \"validThrough\": \"2026-08-26T23:59:59\", \"employmentType\": \"FULL_TIME\"}<\/script><\/p>\n<p><strong>Company:<\/strong> KONE Corporation<\/p>\n<p><strong>Location:<\/strong> Nairobi<\/p>\n<p><strong>Job Type:<\/strong> Full Time<\/p>\n<p><strong>Apply Before:<\/strong> 2026-08-26<\/p>\n<h3>Job Description<\/h3>\n<p>We have an exciting opportunity for an energetic and enthusiastic for a Customer Solution Engineer &#8211; Product provides technical expertise on the optimal KONE product for the customer. The position will be based in Casablanca.<br \/>He\/she should understands how customer needs are translated into product-specific requirements and is accountable for coordination of all engineering work until the project is handed over to maintenance and will provides technical expertise support to the front line CSE team, field operation and sales team in Delivery process to handle order management and successfully implement KONE products and service solutions, that meet customer\u2019s contract specification by cost and leads time effective way, while ensuring compliance to codes and standards.<br \/>What will you do?<br \/>Collaboration with sales<br \/>Responsible for finding the optimal KONE product to meet the customer\u2019s needs for non-standard with Special Engineering requirements.<br \/>Selects the correct product platform on which to make the offer and Ensure the offer is Competitive.<br \/>Product planning \u2013 Costing<br \/>Involves Supply Line, installation, maintenance and project management to understand both the materials and the service cost of the product when needed<br \/>Responsible for correct product costings in non-standard cases, both for corporate and local Materials<br \/>Product planning \u2013 Specs<br \/>Accountable for detailed, custom product plans for non-standard cases collaborates with the SL Engineering team when needed<br \/>Creates product specifications for corporate materials and local materials.<br \/>Performs initial and revised non-standard energy calculations.<br \/>Performs simple traffic analyses.<br \/>When accountable for the overall engineering of the project:<br \/>Accountable for technical site surveys<br \/>Accountable for the technical content of the order between MS 0b and MS 2z<br \/>Product planning \u2013 Availability and lead times<br \/>Coordinates product lead times from Supply Line and local sourcing<br \/>Product planning \u2013 Install ability<br \/>Ensures that the proposed product can be installed<br \/>Ensures that the cost and work effort impact of installation is part of product plans, especially in non-standard installation situations<br \/>Product planning \u2013 Maintainability<br \/>Ensures that the planned proposed product fulfils the customer\u2019s product lifecycle needs<br \/>Identifies possible deviations to standard maintenance methods and ensures that resolutions are found<br \/>Product planning \u2013 Compliance<br \/>Ensures that the proposed product fulfils local codes, regulations and safety requirements<br \/>Ensures alignment with environmental regulations<br \/>Ensures that the planned product complies with KONE\u2019s Engineering Policy<br \/>Key tasks in the KONE Customer process<br \/>Provides content for pre-booking reviews technical product, costs, lead times, risks, and verification of technical content in contracts<br \/>Executes activities for holistic product planning<br \/>Are you the one<br \/>Bachelor\u2019s degree in mechanical, Electrical or Civil Engineering.<br \/>2-4 years experience in elevator industry preferred.<br \/>Candidate with minimum 1 to 2 years of experience in AutoCAD.<br \/>Proficient with MS Office Word, Excel and PowerPoint.<br \/>Excellent communication and influencing skills in English.<br \/>Excellent collaboration skills and capability to teamwork with people from different cultural backgrounds.<br \/>Capability for analytical thinking and focus on details &#8211; distinguishes between important information and irrelevant or minor details.<br \/>Ability to work with global colleagues considering different time zones, language competences and differences in working culture.<br \/>Excellent technical understanding of elevator, escalator and Advanced People Flow solutions that meet the customer expectations is considered a plus.<br \/>What Do We Offer<br \/>Great dynamic team promoting a collaborative environment.<br \/>Total reward elements that engage and motivate our employees and help us make KONE a great place to work.<br \/>Comprehensive learning and development programs covering a wide range of professional skills.<br \/>Engaging job with position description and clear targets.<br \/>Regular feedback through performance discussions.<br \/>Opportunities for individual development.<br \/>Mentoring and coaching programs.<br \/>Flexibility, trust and respect.<br \/>Value-based culture, behaviors and ethics.<br \/>Sustainability and innovation.<br \/>Working for a successful organization.<\/p>\n<h3>How to Apply<\/h3>\n<p>Interested and qualified? Go to KONE Corporation on kone.wd3.myworkdayjobs.com to apply<br \/>Build your CV for free. Download in different templates.<\/p>\n<p><a href=\"https:\/\/www.myjobmag.co.ke\/apply-now\/1305605\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: MyJobMag<\/small><\/p>\n<p><!-- job-expiry: 2026-08-26 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: KONE Corporation Location: Nairobi Job Type: Full Time Apply Before: 2026-08-26 Job Description We have an exciting opportunity for an energetic and enthusiastic for a Customer Solution Engineer &#8211; Product provides technical expertise on the optimal KONE product for the customer. The position will be based in Casablanca.He\/she should understands how customer needs are [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1408,1409],"tags":[1425,1413,2904,1412],"class_list":["post-107928","post","type-post","status-publish","format-standard","hentry","category-jobs","category-nairobi","tag-full-time","tag-job-listing","tag-kone-corporation","tag-myjobmag"],"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/107928","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/comments?post=107928"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/107928\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=107928"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/categories?post=107928"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/tags?post=107928"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}