{"id":108700,"date":"2026-08-18T04:31:17","date_gmt":"2026-08-18T04:31:17","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/kenya\/uncategorized\/senior-talent-operations-specialist\/"},"modified":"2026-08-18T04:31:17","modified_gmt":"2026-08-18T04:31:17","slug":"senior-talent-operations-specialist","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/kenya\/jobs\/nairobi\/senior-talent-operations-specialist\/","title":{"rendered":"Senior Talent Operations Specialist"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"Senior Talent Operations Specialist\", \"description\": \"Role Summary\\nAs a Senior Talent Operations Specialist, you will independently own key employee lifecycle and talent operations processes, from onboarding and offboarding program design to complex audits and employee relations casework. You will partner with regional Talent teams and business stakeholders to improve processes, adopt new technology, and ensure consistent, compliant execution across the organization. This is a great opportunity to deepen your HR operations expertise within a mission-driven, fast-scaling organization.\\nPlease note:\\nThis is a\u00a0full-time, fixed-term employee position\u00a0with an expected duration of 9\u00a0months.\\nResponsibilities:\\nEmployee Lifecycle Management\\nSupport the development and implementation of onboarding and offboarding processes, helping ensure a seamless transition for employees joining or leaving the organization.\\nCollaborate with regional Talent teams to tailor employee lifecycle programs to meet local legal requirements and cultural norms.\\nAnalyze data from employee lifecycle stages to identify trends and opportunities for enhancing engagement and retention.\\nProcess Management\\nTake ownership of specific Talent processes or initiatives, contributing to the design, implementation, and evaluation of process improvements that drive efficiency and effectiveness.\\nChampion the use of technology and digital tools to optimize Talent processes, leveraging data analytics and automation to enhance decision-making and user experience.\\nSupport the delivery of training sessions for Talent practitioners and business partners on process standards and best practices.\\nCommunication and Correspondence\\nDraft complex employee relations communications, including investigative reports and case summaries.\\nCommunicate effectively with internal and external stakeholders on sensitive matters.\\nCommunicate complex Talent policies and procedures to employees and managers.\\nAudit and Compliance\\nIndependently conduct internal and external audits on employee relations processes to identify areas for improvement and ensure compliance with relevant laws and regulations.\\nConflict Resolution\\nIndependently mediate and facilitate conflict resolution between employees.\\nConduct investigations of minor employee relations issues.\\nRequirements\\nMust-have skills required\\nTalent process knowledge: possesses in-depth knowledge of talent management processes and their impact on employee relations outcomes, providing insights and recommendations.\\nSystems proficiency: uses advanced technology skills to optimize HRIS and other systems, ensuring data is effectively managed and utilized to support employee relations initiatives.\\nStakeholder relationship management: cultivates strong partnerships with key stakeholders, including colleagues in Talent and people managers, to address employee relations matters.\\nCommunication and customer service skills: exhibits strong communication and customer service skills, navigating sensitive situations with professionalism and empathy.\\nDecision-making: demonstrates sound judgment and discretion in making decisions on complex employee relations matters, balancing organizational needs with legal requirements and employee interests.\\nProblem-solving and conflict resolution: demonstrates advanced problem-solving and conflict resolution skills, analyzing complex situations to develop effective resolutions.\\nChange management: provides expertise and support in change management efforts related to employee relations, ensuring organizational changes are effectively communicated and implemented.\\nAcademic and professional requirements\\nBachelor's degree in Human Resources, Business Administration, or a related field, or equivalent practical experience.\\n4\u20136 years of experience in HR operations, talent operations, or employee relations.\\nNice-to-have skills preferred\\nExperience designing or improving global onboarding\/offboarding programs.\\nExperience conducting employee relations investigations.\", \"datePosted\": \"2026-08-18\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"CloudFactory\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"Nairobi\", \"addressCountry\": \"KE\"}}, \"directApply\": true, \"validThrough\": \"2026-09-01T23:59:59\", \"employmentType\": \"FULL_TIME\"}<\/script><\/p>\n<p><strong>Company:<\/strong> CloudFactory<\/p>\n<p><strong>Location:<\/strong> Nairobi<\/p>\n<p><strong>Job Type:<\/strong> Contract , Full Time , Hybrid<\/p>\n<p><strong>Apply Before:<\/strong> 2026-09-01<\/p>\n<h3>Job Description<\/h3>\n<p>Role Summary<br \/>As a Senior Talent Operations Specialist, you will independently own key employee lifecycle and talent operations processes, from onboarding and offboarding program design to complex audits and employee relations casework. You will partner with regional Talent teams and business stakeholders to improve processes, adopt new technology, and ensure consistent, compliant execution across the organization. This is a great opportunity to deepen your HR operations expertise within a mission-driven, fast-scaling organization.<br \/>Please note:<br \/>This is a\u00a0full-time, fixed-term employee position\u00a0with an expected duration of 9\u00a0months.<br \/>Responsibilities:<br \/>Employee Lifecycle Management<br \/>Support the development and implementation of onboarding and offboarding processes, helping ensure a seamless transition for employees joining or leaving the organization.<br \/>Collaborate with regional Talent teams to tailor employee lifecycle programs to meet local legal requirements and cultural norms.<br \/>Analyze data from employee lifecycle stages to identify trends and opportunities for enhancing engagement and retention.<br \/>Process Management<br \/>Take ownership of specific Talent processes or initiatives, contributing to the design, implementation, and evaluation of process improvements that drive efficiency and effectiveness.<br \/>Champion the use of technology and digital tools to optimize Talent processes, leveraging data analytics and automation to enhance decision-making and user experience.<br \/>Support the delivery of training sessions for Talent practitioners and business partners on process standards and best practices.<br \/>Communication and Correspondence<br \/>Draft complex employee relations communications, including investigative reports and case summaries.<br \/>Communicate effectively with internal and external stakeholders on sensitive matters.<br \/>Communicate complex Talent policies and procedures to employees and managers.<br \/>Audit and Compliance<br \/>Independently conduct internal and external audits on employee relations processes to identify areas for improvement and ensure compliance with relevant laws and regulations.<br \/>Conflict Resolution<br \/>Independently mediate and facilitate conflict resolution between employees.<br \/>Conduct investigations of minor employee relations issues.<br \/>Requirements<br \/>Must-have skills required<br \/>Talent process knowledge: possesses in-depth knowledge of talent management processes and their impact on employee relations outcomes, providing insights and recommendations.<br \/>Systems proficiency: uses advanced technology skills to optimize HRIS and other systems, ensuring data is effectively managed and utilized to support employee relations initiatives.<br \/>Stakeholder relationship management: cultivates strong partnerships with key stakeholders, including colleagues in Talent and people managers, to address employee relations matters.<br \/>Communication and customer service skills: exhibits strong communication and customer service skills, navigating sensitive situations with professionalism and empathy.<br \/>Decision-making: demonstrates sound judgment and discretion in making decisions on complex employee relations matters, balancing organizational needs with legal requirements and employee interests.<br \/>Problem-solving and conflict resolution: demonstrates advanced problem-solving and conflict resolution skills, analyzing complex situations to develop effective resolutions.<br \/>Change management: provides expertise and support in change management efforts related to employee relations, ensuring organizational changes are effectively communicated and implemented.<br \/>Academic and professional requirements<br \/>Bachelor&#8217;s degree in Human Resources, Business Administration, or a related field, or equivalent practical experience.<br \/>4\u20136 years of experience in HR operations, talent operations, or employee relations.<br \/>Nice-to-have skills preferred<br \/>Experience designing or improving global onboarding\/offboarding programs.<br \/>Experience conducting employee relations investigations.<\/p>\n<h3>How to Apply<\/h3>\n<p>Interested and qualified? Go to CloudFactory on jobs.workable.com to apply<br \/>Build your CV for free. Download in different templates.<\/p>\n<p><a href=\"https:\/\/www.myjobmag.co.ke\/apply-now\/1309748\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: MyJobMag<\/small><\/p>\n<p><!-- job-expiry: 2026-09-01 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: CloudFactory Location: Nairobi Job Type: Contract , Full Time , Hybrid Apply Before: 2026-09-01 Job Description Role SummaryAs a Senior Talent Operations Specialist, you will independently own key employee lifecycle and talent operations processes, from onboarding and offboarding program design to complex audits and employee relations casework. You will partner with regional Talent teams [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1408,1409],"tags":[1599,2602,1413,1412],"class_list":["post-108700","post","type-post","status-publish","format-standard","hentry","category-jobs","category-nairobi","tag-cloudfactory","tag-contract-full-time-hybrid","tag-job-listing","tag-myjobmag"],"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/108700","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/comments?post=108700"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/108700\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=108700"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/categories?post=108700"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/tags?post=108700"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}