{"id":108720,"date":"2026-08-18T04:41:08","date_gmt":"2026-08-18T04:41:08","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/kenya\/uncategorized\/sales-customer-manager\/"},"modified":"2026-08-18T04:41:08","modified_gmt":"2026-08-18T04:41:08","slug":"sales-customer-manager","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/kenya\/jobs\/nairobi\/sales-customer-manager\/","title":{"rendered":"Sales &#038; Customer Manager"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"Sales & Customer Manager\", \"description\": \"What you\u2019ll do:\\nAs a Senior Sales & Customer Manager, you will be the face and voice of the school for families and the wider community. You will play a key role in driving enrolment growth and delivering an outstanding experience for students and parents through the following responsibilities:\\nDefine and execute KISC\u2019s student recruitment strategy across four campuses\\nDrive enrolment growth and manage the admissions journey end-to-end\\nBuild strong prospect pipelines through partnerships and outreach\\nSupport parent engagement and student retention initiatives\\nTrack admissions performance through the CRM and share insights with management\\nLead and coordinate the local admissions and marketing team\\nPartner closely with Heads of School on enrolment priorities\\nEnsure strong and consistent Enko brand visibility across campuses\\nThe ideal candidate:\\nWe are looking for a candidate who brings more than just experience -\u00a0 someone with the right skills and mindset to drive enrolment growth, build strong relationships with families, and strengthen KISC\u2019s position as a school of choice. The ideal candidate will have:\\nBachelor\u2019s Degree or Higher in Business, Marketing, Education Management, or a Related Field: Provides a strong foundation for managing admissions strategy and supporting school development objectives.\\n5 to 7 years of experience in Sales, Admissions, Marketing, or Customer Relationship Management: Essential for driving enrolment growth, managing the admissions pipeline effectively, and ensuring a strong experience for prospective families from first contact to enrolment.\\nProven Track Record in Growth and Conversion Management: Important to strengthen KISC\u2019s enrolment strategy, improve conversion rates, and support the school\u2019s long-term development objectives.\\nExperience in Team Leadership and Stakeholder Coordination: Critical for managing the admissions function effectively, collaborating with academic and operational teams, and ensuring alignment across departments.\\nFamiliarity with CRM Tools and Digital Marketing Strategies: Necessary to manage enquiries efficiently, track admissions data, and support outreach and visibility through digital channels.\\nStrong Analytical Skills and Experience with KPIs and Reporting Tools: Important for monitoring performance, identifying trends, and making informed decisions to improve admissions outcomes.\\nExcellent Communication and Relationship-Building Skills: Essential for engaging with prospective families, representing KISC professionally, and building trust with both internal and external stakeholders.\\nStrong Customer-Centric Mindset with a Hands-On and Proactive Approach: Important to deliver a high-quality admissions experience and respond effectively to the needs of families throughout the enrolment journey.\\nKnowledge of the Kenyan Private or International School Landscape: Highly valuable for understanding the local context, positioning KISC effectively, and identifying opportunities for growth.\", \"datePosted\": \"2026-08-17\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"Enko Education\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"Nairobi\", \"addressCountry\": \"KE\"}}, \"directApply\": true, \"validThrough\": \"2026-08-31T23:59:59\", \"employmentType\": \"FULL_TIME\"}<\/script><\/p>\n<p><strong>Company:<\/strong> Enko Education<\/p>\n<p><strong>Location:<\/strong> Nairobi<\/p>\n<p><strong>Job Type:<\/strong> Full Time<\/p>\n<p><strong>Apply Before:<\/strong> 2026-08-31<\/p>\n<h3>Job Description<\/h3>\n<p>What you\u2019ll do:<br \/>As a Senior Sales &#038; Customer Manager, you will be the face and voice of the school for families and the wider community. You will play a key role in driving enrolment growth and delivering an outstanding experience for students and parents through the following responsibilities:<br \/>Define and execute KISC\u2019s student recruitment strategy across four campuses<br \/>Drive enrolment growth and manage the admissions journey end-to-end<br \/>Build strong prospect pipelines through partnerships and outreach<br \/>Support parent engagement and student retention initiatives<br \/>Track admissions performance through the CRM and share insights with management<br \/>Lead and coordinate the local admissions and marketing team<br \/>Partner closely with Heads of School on enrolment priorities<br \/>Ensure strong and consistent Enko brand visibility across campuses<br \/>The ideal candidate:<br \/>We are looking for a candidate who brings more than just experience &#8211;\u00a0 someone with the right skills and mindset to drive enrolment growth, build strong relationships with families, and strengthen KISC\u2019s position as a school of choice. The ideal candidate will have:<br \/>Bachelor\u2019s Degree or Higher in Business, Marketing, Education Management, or a Related Field: Provides a strong foundation for managing admissions strategy and supporting school development objectives.<br \/>5 to 7 years of experience in Sales, Admissions, Marketing, or Customer Relationship Management: Essential for driving enrolment growth, managing the admissions pipeline effectively, and ensuring a strong experience for prospective families from first contact to enrolment.<br \/>Proven Track Record in Growth and Conversion Management: Important to strengthen KISC\u2019s enrolment strategy, improve conversion rates, and support the school\u2019s long-term development objectives.<br \/>Experience in Team Leadership and Stakeholder Coordination: Critical for managing the admissions function effectively, collaborating with academic and operational teams, and ensuring alignment across departments.<br \/>Familiarity with CRM Tools and Digital Marketing Strategies: Necessary to manage enquiries efficiently, track admissions data, and support outreach and visibility through digital channels.<br \/>Strong Analytical Skills and Experience with KPIs and Reporting Tools: Important for monitoring performance, identifying trends, and making informed decisions to improve admissions outcomes.<br \/>Excellent Communication and Relationship-Building Skills: Essential for engaging with prospective families, representing KISC professionally, and building trust with both internal and external stakeholders.<br \/>Strong Customer-Centric Mindset with a Hands-On and Proactive Approach: Important to deliver a high-quality admissions experience and respond effectively to the needs of families throughout the enrolment journey.<br \/>Knowledge of the Kenyan Private or International School Landscape: Highly valuable for understanding the local context, positioning KISC effectively, and identifying opportunities for growth.<\/p>\n<h3>How to Apply<\/h3>\n<p>Interested and qualified? Go to Enko Education on enkoeducation.applytojob.com to apply<br \/>Build your CV for free. Download in different templates.<\/p>\n<p><a href=\"https:\/\/www.myjobmag.co.ke\/apply-now\/1309432\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: MyJobMag<\/small><\/p>\n<p><!-- job-expiry: 2026-08-31 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: Enko Education Location: Nairobi Job Type: Full Time Apply Before: 2026-08-31 Job Description What you\u2019ll do:As a Senior Sales &#038; Customer Manager, you will be the face and voice of the school for families and the wider community. You will play a key role in driving enrolment growth and delivering an outstanding experience for [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1408,1409],"tags":[1858,1425,1413,1412],"class_list":["post-108720","post","type-post","status-publish","format-standard","hentry","category-jobs","category-nairobi","tag-enko-education","tag-full-time","tag-job-listing","tag-myjobmag"],"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/108720","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/comments?post=108720"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/108720\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=108720"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/categories?post=108720"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/tags?post=108720"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}