{"id":108731,"date":"2026-08-18T04:46:57","date_gmt":"2026-08-18T04:46:57","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/kenya\/uncategorized\/application-support-analyst-integrations\/"},"modified":"2026-08-18T04:46:57","modified_gmt":"2026-08-18T04:46:57","slug":"application-support-analyst-integrations","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/kenya\/jobs\/nairobi\/application-support-analyst-integrations\/","title":{"rendered":"Application Support Analyst, Integrations"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"Application Support Analyst, Integrations\", \"description\": \"Job Description\\nThe Production Support Engineer serves as the primary technical authority for the organization's hybrid integration landscape, encompassing IBM MQ, DataPower, API Gateway, and the broader CP4I platform on OpenShift.\\nTo build, maintain, and sustain a resilient, high-performance hybrid integration landscape IBM MQ, DataPower, API Gateway, and CP4I on OpenShift by shifting the operational paradigm from reactive firefighting to proactive reliability. This is achieved through the rapid restoration of critical services within strict SLAs, the permanent elimination of root causes via rigorous RCA and defect remediation, and the systematic automation of operational workflows to reduce toil.\\nQualifications\\nType of Qualification:\\nFirst Degree\\nField of Study:\\nComputer Science, Information Technology, Software Engineering, or a related technical field.\\nAny of the below professional\/Technical Certifications Preferred\\nIBM Cloud Pak for Integration CP4I Administration\\nAPI Gateway certifications e.g., IBM API Connect Certified Administrator, Apigee Certified Engineer, or AWS Certified API Developer\\nIBM Certified Solution Developer \u2013 IBM MQ or IBM DataPower Gateway\\nIBM Certified Administrator \u2013 IBM MQ or IBM DataPower Gateway\\nDevOps-related certifications e.g., Docker Certified Associate, Jenkins Engineer, or HashiCorp Certified: Terraform Associate\\nCertified Kubernetes Administrator CKA\\nRed Hat Certified Specialist in OpenShift Administration EX280 or Red Hat Certified Engineer RHCE\\nExperience Required\\n3-4 years\\nMiddleware & Integration Platforms: Hands-on experience administering and supporting IBM MQ and IBM DataPower Gateway in high-volume production environments.\\nAPI Management: Proven experience managing and troubleshooting API Gateways IBM API Connect, Apigee, or equivalent, including policy configuration, security enforcement OAuth, JWT, mTLS, rate limiting, and developer portal administration.\\nCloud Pak for Integration CP4I: Hands-on experience administering and supporting IBM Cloud Pak for Integration components, including platform installation, lifecycle management, and integration with underlying OpenShift infrastructure.\\nProduction Support: Proven track record of providing 24\/7 on-call production support for mission-critical integration platforms, with demonstrated ability to diagnose and resolve incidents under pressure within stringent SLAs\\nCI\/CD Pipelines: Hands-on experience building and maintaining CI\/CD pipelines Jenkins, GitLab CI, Azure DevOps, or equivalent for automated deployment of integration assets and platform configurations.\\nRoot Cause Analysis: Experience conducting formal Root Cause Analyses RCAs for major incidents, including documenting technical findings, collaborating with development teams on code fixes, and tracking remediation to closure.\\nChange & Release Management: Demonstrated experience executing complex zero-downtime deployments, firmware upgrades, and emergency hotfixes in production environments, including thorough pre- and post-validation and rollback planning.\\nPerformance Tuning: Demonstrated experience conducting capacity planning, performance benchmarking, and tuning of middleware and API platforms to optimize throughput, latency, and resource utilization.\\nCross-functional Collaboration: Strong experience collaborating with development, infrastructure, networking, and security teams to drive end-to-end incident resolution and platform improvements.\\nDisaster Recovery DR: Proven experience designing, testing, and executing DR and failover drills to validate RTO\/RPO targets.\\nAdditional Information\\nBehavioural Competencies:\\nChecking Things\\nDocumenting Facts\\nEmbracing Change\\nManaging Tasks\\nTaking Action\\nTeam Working\\nUpholding Standards\\nTechnical Competencies:\\nApplication Support\\nAvailability Management\\nBusiness Continuity and Disaster Recovery Planning\\nContinuous Deployment\\nDatabase Administration\\nNetwork Security Monitoring\\nProject Management Project Mgmt\\nStakeholder Management\\nTesting unit, regression, integration\\nTrouble Shooting\", \"datePosted\": \"2026-08-17\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"Standard Bank Group\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"Nairobi\", \"addressCountry\": \"KE\"}}, \"directApply\": true, \"validThrough\": \"2026-08-31T23:59:59\", \"employmentType\": \"FULL_TIME\"}<\/script><\/p>\n<p><strong>Company:<\/strong> Standard Bank Group<\/p>\n<p><strong>Location:<\/strong> Nairobi<\/p>\n<p><strong>Job Type:<\/strong> Full Time<\/p>\n<p><strong>Apply Before:<\/strong> 2026-08-31<\/p>\n<h3>Job Description<\/h3>\n<p>Job Description<br \/>The Production Support Engineer serves as the primary technical authority for the organization&#8217;s hybrid integration landscape, encompassing IBM MQ, DataPower, API Gateway, and the broader CP4I platform on OpenShift.<br \/>To build, maintain, and sustain a resilient, high-performance hybrid integration landscape IBM MQ, DataPower, API Gateway, and CP4I on OpenShift by shifting the operational paradigm from reactive firefighting to proactive reliability. This is achieved through the rapid restoration of critical services within strict SLAs, the permanent elimination of root causes via rigorous RCA and defect remediation, and the systematic automation of operational workflows to reduce toil.<br \/>Qualifications<br \/>Type of Qualification:<br \/>First Degree<br \/>Field of Study:<br \/>Computer Science, Information Technology, Software Engineering, or a related technical field.<br \/>Any of the below professional\/Technical Certifications Preferred<br \/>IBM Cloud Pak for Integration CP4I Administration<br \/>API Gateway certifications e.g., IBM API Connect Certified Administrator, Apigee Certified Engineer, or AWS Certified API Developer<br \/>IBM Certified Solution Developer \u2013 IBM MQ or IBM DataPower Gateway<br \/>IBM Certified Administrator \u2013 IBM MQ or IBM DataPower Gateway<br \/>DevOps-related certifications e.g., Docker Certified Associate, Jenkins Engineer, or HashiCorp Certified: Terraform Associate<br \/>Certified Kubernetes Administrator CKA<br \/>Red Hat Certified Specialist in OpenShift Administration EX280 or Red Hat Certified Engineer RHCE<br \/>Experience Required<br \/>3-4 years<br \/>Middleware &#038; Integration Platforms: Hands-on experience administering and supporting IBM MQ and IBM DataPower Gateway in high-volume production environments.<br \/>API Management: Proven experience managing and troubleshooting API Gateways IBM API Connect, Apigee, or equivalent, including policy configuration, security enforcement OAuth, JWT, mTLS, rate limiting, and developer portal administration.<br \/>Cloud Pak for Integration CP4I: Hands-on experience administering and supporting IBM Cloud Pak for Integration components, including platform installation, lifecycle management, and integration with underlying OpenShift infrastructure.<br \/>Production Support: Proven track record of providing 24\/7 on-call production support for mission-critical integration platforms, with demonstrated ability to diagnose and resolve incidents under pressure within stringent SLAs<br \/>CI\/CD Pipelines: Hands-on experience building and maintaining CI\/CD pipelines Jenkins, GitLab CI, Azure DevOps, or equivalent for automated deployment of integration assets and platform configurations.<br \/>Root Cause Analysis: Experience conducting formal Root Cause Analyses RCAs for major incidents, including documenting technical findings, collaborating with development teams on code fixes, and tracking remediation to closure.<br \/>Change &#038; Release Management: Demonstrated experience executing complex zero-downtime deployments, firmware upgrades, and emergency hotfixes in production environments, including thorough pre- and post-validation and rollback planning.<br \/>Performance Tuning: Demonstrated experience conducting capacity planning, performance benchmarking, and tuning of middleware and API platforms to optimize throughput, latency, and resource utilization.<br \/>Cross-functional Collaboration: Strong experience collaborating with development, infrastructure, networking, and security teams to drive end-to-end incident resolution and platform improvements.<br \/>Disaster Recovery DR: Proven experience designing, testing, and executing DR and failover drills to validate RTO\/RPO targets.<br \/>Additional Information<br \/>Behavioural Competencies:<br \/>Checking Things<br \/>Documenting Facts<br \/>Embracing Change<br \/>Managing Tasks<br \/>Taking Action<br \/>Team Working<br \/>Upholding Standards<br \/>Technical Competencies:<br \/>Application Support<br \/>Availability Management<br \/>Business Continuity and Disaster Recovery Planning<br \/>Continuous Deployment<br \/>Database Administration<br \/>Network Security Monitoring<br \/>Project Management Project Mgmt<br \/>Stakeholder Management<br \/>Testing unit, regression, integration<br \/>Trouble Shooting<\/p>\n<h3>How to Apply<\/h3>\n<p>Interested and qualified? Go to Standard Bank Group on jobs.smartrecruiters.com to apply<br \/>Build your CV for free. Download in different templates.<\/p>\n<p><a href=\"https:\/\/www.myjobmag.co.ke\/apply-now\/1309394\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: MyJobMag<\/small><\/p>\n<p><!-- job-expiry: 2026-08-31 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: Standard Bank Group Location: Nairobi Job Type: Full Time Apply Before: 2026-08-31 Job Description Job DescriptionThe Production Support Engineer serves as the primary technical authority for the organization&#8217;s hybrid integration landscape, encompassing IBM MQ, DataPower, API Gateway, and the broader CP4I platform on OpenShift.To build, maintain, and sustain a resilient, high-performance hybrid integration landscape [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1408,1409],"tags":[1425,1413,1412,1534],"class_list":["post-108731","post","type-post","status-publish","format-standard","hentry","category-jobs","category-nairobi","tag-full-time","tag-job-listing","tag-myjobmag","tag-standard-bank-group"],"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/108731","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/comments?post=108731"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/108731\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=108731"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/categories?post=108731"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/tags?post=108731"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}