{"id":109087,"date":"2026-08-26T03:17:22","date_gmt":"2026-08-26T03:17:22","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/kenya\/uncategorized\/booking-and-scheduling-officer-3\/"},"modified":"2026-08-26T03:17:22","modified_gmt":"2026-08-26T03:17:22","slug":"booking-and-scheduling-officer-3","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/kenya\/jobs\/kenya\/booking-and-scheduling-officer-3\/","title":{"rendered":"Booking and Scheduling Officer"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"Booking and Scheduling Officer\", \"description\": \"Department: Customer Experience\\nLocation: HQ\\nReports to: Head of Dispatch\\nJob Purpose\\n\u2022 To ensure effective and efficient booking and scheduling of both valuation\u00a0and tracker fitment services, while maintaining high standards of customer\u00a0service and operational coordination.\\nMain\u00a0Responsibilities\u00a0of the Job\\n\u2022 Capture and schedule all valuation orders, tracker fitment orders, and deinstallation orders.\\n\u2022 Liaise with IT Support in case of system failures or technical challenges.\\n\u2022 Coordinate with valuers and technical teams for field assignments.\\n\u2022 Preparation and processing of valuation and tracking job cards to the\u00a0technical team.\\n\u2022 Provide consistent and timely updates to customers on the status of their\u00a0bookings.\\n\u2022 Ensure adherence to all company procedures and service standards.\\n\u2022 Make necessary follow-ups on pending or exceptional cases to ensure\u00a0closure.\\n\u2022 Liaise with the accounts department on matters of invoicing and fee\u00a0collections.\\nEducation &\\nCompetencies\\nand Skills\\n\u2022 Degree or Diploma in relevant Arts and Science.\\n\u2022 Good team player.\\n\u2022 Excellent Organizational, management & interpersonal skills\\n\u2022 Good decision making and problem-solving skills.\\n\u2022 Integrity and reliability.\\n\u2022 Excellent customer service skills & communication skills.\\nNon-Discrimination Clause\\nEezy Group does not and shall not discriminate on the basis of race, color, religion(creed), gender, gender\u00a0expression, age, national origin (ancestry), disability, marital status or sexual orientation in any of its\u00a0activities or operations. These activities include, are not limited to, hiring and firing of staff, selection of\u00a0volunteers and vendors and provision of services. We are committed to providing an inclusive and\u00a0welcoming environment for all members of our staff, clients, volunteers, subcontractors and. Vendors.\\nConsenting to Processing of Personal Data in the Recruitment Process.\\nYou consent to the company processing your personal data by applying for this position, the information\u00a0could be saved for future use in the event of another opening.\\nIf you feel that this is the job for you, please send your cover letter and CV. Only shortlisted candidates will be\u00a0called for an interview.\", \"datePosted\": \"2026-08-18\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"Eezy Track Limited\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"Kenya\", \"addressCountry\": \"KE\"}}, \"directApply\": true, \"validThrough\": \"2026-11-16T23:59:59\", \"employmentType\": \"FULL_TIME\"}<\/script><\/p>\n<p><strong>Company:<\/strong> Eezy Track Limited<\/p>\n<p><strong>Location:<\/strong> Kenya<\/p>\n<p><strong>Job Type:<\/strong> Full-time<\/p>\n<p><strong>Apply Before:<\/strong> 2026-11-16<\/p>\n<h3>Job Description<\/h3>\n<p>Department: Customer Experience<br \/>Location: HQ<br \/>Reports to: Head of Dispatch<br \/>Job Purpose<br \/>\u2022 To ensure effective and efficient booking and scheduling of both valuation\u00a0and tracker fitment services, while maintaining high standards of customer\u00a0service and operational coordination.<br \/>Main\u00a0Responsibilities\u00a0of the Job<br \/>\u2022 Capture and schedule all valuation orders, tracker fitment orders, and deinstallation orders.<br \/>\u2022 Liaise with IT Support in case of system failures or technical challenges.<br \/>\u2022 Coordinate with valuers and technical teams for field assignments.<br \/>\u2022 Preparation and processing of valuation and tracking job cards to the\u00a0technical team.<br \/>\u2022 Provide consistent and timely updates to customers on the status of their\u00a0bookings.<br \/>\u2022 Ensure adherence to all company procedures and service standards.<br \/>\u2022 Make necessary follow-ups on pending or exceptional cases to ensure\u00a0closure.<br \/>\u2022 Liaise with the accounts department on matters of invoicing and fee\u00a0collections.<br \/>Education &#038;<br \/>Competencies<br \/>and Skills<br \/>\u2022 Degree or Diploma in relevant Arts and Science.<br \/>\u2022 Good team player.<br \/>\u2022 Excellent Organizational, management &#038; interpersonal skills<br \/>\u2022 Good decision making and problem-solving skills.<br \/>\u2022 Integrity and reliability.<br \/>\u2022 Excellent customer service skills &#038; communication skills.<br \/>Non-Discrimination Clause<br \/>Eezy Group does not and shall not discriminate on the basis of race, color, religion(creed), gender, gender\u00a0expression, age, national origin (ancestry), disability, marital status or sexual orientation in any of its\u00a0activities or operations. These activities include, are not limited to, hiring and firing of staff, selection of\u00a0volunteers and vendors and provision of services. We are committed to providing an inclusive and\u00a0welcoming environment for all members of our staff, clients, volunteers, subcontractors and. Vendors.<br \/>Consenting to Processing of Personal Data in the Recruitment Process.<br \/>You consent to the company processing your personal data by applying for this position, the information\u00a0could be saved for future use in the event of another opening.<br \/>If you feel that this is the job for you, please send your cover letter and CV. Only shortlisted candidates will be\u00a0called for an interview.<\/p>\n<h3>Requirements<\/h3>\n<p>Department: Customer Experience Location: HQ Reports to: Head of Dispatch Job Purpose \u2022 To ensure effective and efficient booking and scheduling of both valuation\u00a0and tracker fitment services, while maintaining high standards of customer\u00a0service and operational coordination. Main\u00a0Responsibilities\u00a0of the Job \u2022 Capture and schedule all valuation orders, tracker fitment orders, and deinstallation orders. \u2022 Liaise with IT Support in case of system failures or technical challenges. \u2022 Coordinate with valuers and technical teams for field assignments. \u2022 Preparation and processing of valuation and tracking job cards to the\u00a0technical team. \u2022 Provide consistent and timely updates to customers on the status of their\u00a0bookings. \u2022 Ensure adherence to all company procedures and service standards. \u2022 Make necessary follow-ups on pending or exceptional cases to ensure\u00a0closure. \u2022 Liaise with the accounts department on matters of invoicing and fee\u00a0collections. Education &#038; Competencies and Skills \u2022 Degree or Diploma in relevant Arts and Science. \u2022 Good team player. \u2022 Excellent Organizational, management &#038; interpersonal skills \u2022 Good decision making and problem-solving skills. \u2022 Integrity and reliability. \u2022 Excellent customer service skills &#038; communication skills. Non-Discrimination Clause Eezy Group does not and shall not discriminate on the basis of race, color, religion(creed), gender, gender\u00a0expression, age, national origin (ancestry), disability, marital status or sexual orientation in any of its\u00a0activities or operations. These activities include, are not limited to, hiring and firing of staff, selection of\u00a0volunteers and vendors and provision of services. We are committed to providing an inclusive and\u00a0welcoming environment for all members of our staff, clients, volunteers, subcontractors and. Vendors. Consenting to Processing of Personal Data in the Recruitment Process. You consent to the company processing your personal data by applying for this position, the information\u00a0could be saved for future use in the event of another opening. If you feel that this is the job for you, please send your cover letter and CV. Only shortlisted candidates will be\u00a0called for an interview.<\/p>\n<h3>How to Apply<\/h3>\n<p>Apply on BrighterMonday (account required)<\/p>\n<p><a href=\"https:\/\/www.brightermonday.co.ke\/listings\/booking-and-scheduling-officer-qz4nj4\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: BrighterMonday<\/small><\/p>\n<p><!-- job-expiry: 2026-11-16 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: Eezy Track Limited Location: Kenya Job Type: Full-time Apply Before: 2026-11-16 Job Description Department: Customer ExperienceLocation: HQReports to: Head of DispatchJob Purpose\u2022 To ensure effective and efficient booking and scheduling of both valuation\u00a0and tracker fitment services, while maintaining high standards of customer\u00a0service and operational coordination.Main\u00a0Responsibilities\u00a0of the Job\u2022 Capture and schedule all valuation orders, tracker [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1408,1428],"tags":[1695,1895,1654,1413],"class_list":["post-109087","post","type-post","status-publish","format-standard","hentry","category-jobs","category-kenya","tag-brightermonday","tag-eezy-track-limited","tag-full-time-2","tag-job-listing"],"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/109087","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/comments?post=109087"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/109087\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=109087"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/categories?post=109087"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/tags?post=109087"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}