{"id":98564,"date":"2026-06-20T13:09:56","date_gmt":"2026-06-20T13:09:56","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/kenya\/uncategorized\/sales-marketing-and-customer-service-manager\/"},"modified":"2026-06-20T13:09:56","modified_gmt":"2026-06-20T13:09:56","slug":"sales-marketing-and-customer-service-manager","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/kenya\/jobs\/kiambu\/sales-marketing-and-customer-service-manager\/","title":{"rendered":"Sales, Marketing and Customer Service Manager"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"Sales, Marketing and Customer Service Manager\", \"description\": \"Job Summary\\nWe are seeking to recruit a highly motivated and results-oriented Sales, Marketing and Customer Service Manager to lead and coordinate all sales, marketing, and customer service activities within the organization.\\nJob Description\\nDevelop and implement sales and marketing strategies to achieve company revenue targets.\\nLead customer acquisition, retention, and relationship management initiatives.\\nSupervise and manage the Sales, Marketing, and Customer Service teams.\\nMonitor market trends, competitor activities, and customer feedback.\\nPrepare and present periodic sales, marketing, and customer service performance reports.\\nDevelop and manage key customer accounts.\\nEnsure high levels of customer satisfaction and timely resolution of customer complaints.\\nCoordinate promotional campaigns, branding, and market penetration activities.\\nWork closely with Operations and Production teams to ensure seamless customer service delivery.\\nJob Requirements\\nBachelor\u2019s Degree in Sales & Marketing, Business Administration, Commerce, or a related field.\\nMinimum of 12 years\u2019 relevant work experience in sales, marketing, and customer service.\\nProven ability to manage end-to-end Sales, Marketing, and Customer Service operations.\\nDemonstrated experience managing and developing a team of at least five 5 employees.\\nStrong leadership, planning, negotiation, and interpersonal skills.\\nExcellent written and verbal communication skills.\\nGood understanding of customer relationship management and business development.\\nFamiliarity with Nairobi and its environs, including key commercial and construction markets.\\nExperience in the construction, building materials, concrete, quarry, or related industry will be an added advantage.\\nMust be results-driven, self-motivated, and capable of working under minimal supervision.\", \"datePosted\": \"2026-06-17\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"Reeds Africa Consult\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"Kiambu\", \"addressCountry\": \"KE\"}}, \"directApply\": true, \"validThrough\": \"2026-07-16T23:59:59\", \"employmentType\": \"FULL_TIME\"}<\/script><\/p>\n<p><strong>Company:<\/strong> Reeds Africa Consult<\/p>\n<p><strong>Location:<\/strong> Kiambu<\/p>\n<p><strong>Job Type:<\/strong> Full Time<\/p>\n<p><strong>Apply Before:<\/strong> 2026-07-16<\/p>\n<h3>Job Description<\/h3>\n<p>Job Summary<br \/>We are seeking to recruit a highly motivated and results-oriented Sales, Marketing and Customer Service Manager to lead and coordinate all sales, marketing, and customer service activities within the organization.<br \/>Job Description<br \/>Develop and implement sales and marketing strategies to achieve company revenue targets.<br \/>Lead customer acquisition, retention, and relationship management initiatives.<br \/>Supervise and manage the Sales, Marketing, and Customer Service teams.<br \/>Monitor market trends, competitor activities, and customer feedback.<br \/>Prepare and present periodic sales, marketing, and customer service performance reports.<br \/>Develop and manage key customer accounts.<br \/>Ensure high levels of customer satisfaction and timely resolution of customer complaints.<br \/>Coordinate promotional campaigns, branding, and market penetration activities.<br \/>Work closely with Operations and Production teams to ensure seamless customer service delivery.<br \/>Job Requirements<br \/>Bachelor\u2019s Degree in Sales &#038; Marketing, Business Administration, Commerce, or a related field.<br \/>Minimum of 12 years\u2019 relevant work experience in sales, marketing, and customer service.<br \/>Proven ability to manage end-to-end Sales, Marketing, and Customer Service operations.<br \/>Demonstrated experience managing and developing a team of at least five 5 employees.<br \/>Strong leadership, planning, negotiation, and interpersonal skills.<br \/>Excellent written and verbal communication skills.<br \/>Good understanding of customer relationship management and business development.<br \/>Familiarity with Nairobi and its environs, including key commercial and construction markets.<br \/>Experience in the construction, building materials, concrete, quarry, or related industry will be an added advantage.<br \/>Must be results-driven, self-motivated, and capable of working under minimal supervision.<\/p>\n<h3>How to Apply<\/h3>\n<p>Interested and qualified? Go to Reeds Africa Consult on xorahr.com to apply<br \/>Build your CV for free. Download in different templates.<\/p>\n<p><a href=\"https:\/\/www.myjobmag.co.ke\/apply-now\/1254610\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: MyJobMag<\/small><\/p>\n<p><!-- job-expiry: 2026-07-16 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: Reeds Africa Consult Location: Kiambu Job Type: Full Time Apply Before: 2026-07-16 Job Description Job SummaryWe are seeking to recruit a highly motivated and results-oriented Sales, Marketing and Customer Service Manager to lead and coordinate all sales, marketing, and customer service activities within the organization.Job DescriptionDevelop and implement sales and marketing strategies to achieve [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[1408,1430],"tags":[1425,1413,1412,1486],"class_list":["post-98564","post","type-post","status-publish","format-standard","hentry","category-jobs","category-kiambu","tag-full-time","tag-job-listing","tag-myjobmag","tag-reeds-africa-consult"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/98564","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/comments?post=98564"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/98564\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=98564"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/categories?post=98564"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/tags?post=98564"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}