{"id":99665,"date":"2026-06-27T13:13:39","date_gmt":"2026-06-27T13:13:39","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/kenya\/uncategorized\/call-center-agents-qsr-%f0%9f%93%9e%f0%9f%8d%95\/"},"modified":"2026-06-27T13:13:39","modified_gmt":"2026-06-27T13:13:39","slug":"call-center-agents-qsr-%f0%9f%93%9e%f0%9f%8d%95","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/kenya\/jobs\/nairobi\/call-center-agents-qsr-%f0%9f%93%9e%f0%9f%8d%95\/","title":{"rendered":"CALL CENTER AGENTS (QSR) \ud83d\udcde\ud83c\udf55"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"CALL CENTER AGENTS (QSR) \ud83d\udcde\ud83c\udf55\", \"description\": \"We are looking for enthusiastic, clear-speaking, and customer-focused Call Center Agents to join our team! As the voice of our brand, you will help our guests place their orders accurately and ensure they receive excellent service from the moment they call.\\nIf you love helping people, have great communication skills, and thrive in a fast-paced environment, we want to hear from you!\\n\ud83c\udfa7 What You\u2019ll Do\\nTake Orders:\\nHandle inbound guest calls efficiently, accurately capturing food orders and special dietary requests in our POS system.\\nUpsell & Recommend:\\nSuggest sides, drinks, and current promotional deals to enhance the guest experience.\\nResolve Queries:\\nAnswer customer questions regarding menu items, pricing, delivery zones, and order tracking with patience and professionalism.\\nCoordinate:\\nCommunicate smoothly with our branch kitchen teams to ensure special instructions are noted.\\nWhat We Look For\\nExcellent verbal communication skills and a friendly, professional phone voice.\\nBasic computer literacy and the ability to type accurately while speaking with guests.\\nStrong multi-tasking skills in a fast-paced environment.\\nPrevious experience in customer service, retail, hospitality is a plus.\\nFlexibility to work shifts, including weekends and evening peak hours.\\n\ud83d\ude80 How to Apply\\nReady to be the voice of our team?\\nEmail your CV:\\nSend your application to jukumuagency@gmail.com with the subject line \\\"Call Center Application - [Your Name]\\\".\", \"datePosted\": \"2026-06-22\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"Jukumu Agency\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"Nairobi\", \"addressCountry\": \"KE\"}}, \"directApply\": true, \"validThrough\": \"2026-07-13T23:59:59\", \"employmentType\": \"FULL_TIME\"}<\/script><\/p>\n<p><strong>Company:<\/strong> Jukumu Agency<\/p>\n<p><strong>Location:<\/strong> Nairobi<\/p>\n<p><strong>Job Type:<\/strong> Full-time<\/p>\n<p><strong>Apply Before:<\/strong> 2026-07-13<\/p>\n<h3>Job Description<\/h3>\n<p>We are looking for enthusiastic, clear-speaking, and customer-focused Call Center Agents to join our team! As the voice of our brand, you will help our guests place their orders accurately and ensure they receive excellent service from the moment they call.<br \/>If you love helping people, have great communication skills, and thrive in a fast-paced environment, we want to hear from you!<br \/>\ud83c\udfa7 What You\u2019ll Do<br \/>Take Orders:<br \/>Handle inbound guest calls efficiently, accurately capturing food orders and special dietary requests in our POS system.<br \/>Upsell &#038; Recommend:<br \/>Suggest sides, drinks, and current promotional deals to enhance the guest experience.<br \/>Resolve Queries:<br \/>Answer customer questions regarding menu items, pricing, delivery zones, and order tracking with patience and professionalism.<br \/>Coordinate:<br \/>Communicate smoothly with our branch kitchen teams to ensure special instructions are noted.<br \/>What We Look For<br \/>Excellent verbal communication skills and a friendly, professional phone voice.<br \/>Basic computer literacy and the ability to type accurately while speaking with guests.<br \/>Strong multi-tasking skills in a fast-paced environment.<br \/>Previous experience in customer service, retail, hospitality is a plus.<br \/>Flexibility to work shifts, including weekends and evening peak hours.<br \/>\ud83d\ude80 How to Apply<br \/>Ready to be the voice of our team?<br \/>Email your CV:<br \/>Send your application to jukumuagency@gmail.com with the subject line &#8220;Call Center Application &#8211; [Your Name]&#8221;.<\/p>\n<h3>How to Apply<\/h3>\n<p>Ready to be the voice of our team?<br \/>Email your CV: Send your application to jukumuagency@gmail.com with the subject line &#8220;Call Center Application &#8211; [Your Name]&#8221;.<\/p>\n<p><a href=\"https:\/\/www.jobsinkenya.co.ke\/job\/call-center-agents-qsr-f09f939ef09f8d95\/?form=apply#wpjb-scroll\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: JobsInKenya<\/small><\/p>\n<p><!-- job-expiry: 2026-07-13 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: Jukumu Agency Location: Nairobi Job Type: Full-time Apply Before: 2026-07-13 Job Description We are looking for enthusiastic, clear-speaking, and customer-focused Call Center Agents to join our team! As the voice of our brand, you will help our guests place their orders accurately and ensure they receive excellent service from the moment they call.If you [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[1408,1409],"tags":[1654,1413,1656,1669],"class_list":["post-99665","post","type-post","status-publish","format-standard","hentry","category-jobs","category-nairobi","tag-full-time-2","tag-job-listing","tag-jobsinkenya","tag-jukumu-agency"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/99665","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/comments?post=99665"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/99665\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=99665"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/categories?post=99665"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/tags?post=99665"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}