Job Title: Network Operations Center (NOC) AgentLocation: Blantyre OfficesDepartment: OperationsWe are seeking a qualified and dependable Network Operations Center (NOC) Agent to be stationed at our Blantyre offices. This role is essential in helping reduce delays and improve operational efficiency, activities and monitor the network.Key Responsibilities:Monitor and respond to network system alertsEscalate and track issues until resolutionMaintain accurate logs and submit daily operational reportsCollaborate with internal and external teamsRequirements:Diploma or certificate in ICT, Networking, or a related fieldMust have Networking knowledge Keen to learn.At least 2 years of experience in a related roleProficiency in using network monitoring toolsSkilled in Document processing and general computer useFluent in written and spoken EnglishReliable, organized, and detail-orientedApplication Instructions:To apply, send your CV and a short cover letter to Admin@pinnacleprojectsltd.co.mw.Use the subject: Application \u2013 NOC AgentApplications close on End of Day 27-06-2025<\/p>\n
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