Job DescriptionWater Mission is a Christian engineering nonprofit that builds safe water solutions for people in developing countries, refugee camps, and disaster areas. Since 2001, Water Mission has served more than 8 million people in 60 countries, sharing safe water and the message of God\u2019s love. Working at Water Mission is as much a calling as it is a career, and we are searching for people with the courage, passion, and drive to help us change the world. Read more about our Statement of Faith and Our Christian Mission.Professionalised Services Technician (PST)Job Summary: The Professionalized Services Technician (PST) will support the sustainability and efficiency of rural water systems under the Rural Water Cooperative Department at Water Mission Malawi. The successful
\ncandidate will oversee operations, maintenance, and repairs while ensuring Water Mission standards and
\ninitiatives compliance.The position will work closely with the Professionalized Services Officer. While based in Lilongwe, this position will require regular travel to areas where safe water projects are implemented. Success in this role will be measured by the sustainability of these projects, return on investment (ROI), and the achievement of impact goals.Our culture: As an employee of Water Mission Malawi, the Professionalized Services Technician is responsible for developing a biblical worldview culture that leads to God-honoring excellence in all their work and reinforcing the following: providing accurate data, empowering staff to have the skills and mindset needed to acknowledge mistakes or problems as opportunities to find appropriate solutions, and empowering staff to consistently work for excellence in solutions that are consistent with Water Mission\u2019s mission, vision, values, and standards.General DutiesMission DrivenMaintain a strong Christian witness and model servant leadership to colleagues, partners, the communities we serve, and the public.Engage and participate in prayer before and after team meetings.Lead and participate in biblically based staff devotions.Key ResponsibilitiesAssist in the assessment of current WASH service provision, particularly focusing on the RWC, and
\nidentify opportunities for improvement.Oversee daily operations and maintenance (O&M) activities for rural water systems, ensuring optimal system functionality and sustainability.Conduct technical repairs and preventive maintenance on water systems, addressing issues promptly to minimize downtime.Train water system operators on O&M procedures, troubleshooting, and best practices to maintain
\nefficient and reliable water systems.Conduct regular assessments of operator skills and provide refresher courses to improve their
\nknowledge and performance.Provide technical support and consultation to key partners, and other government and community
\norganizations, to enhance O&M practices and project implementation.Support partnerships aimed at expanding rural water services and improving service quality.Participate in the planning, design, and review of system extension projects to expand water service reach within communities, performing technical evaluations and design reviews to ensure compliance with Water Mission standards.Ensure that all rural water projects meet Water Mission\u2019s ongoing initiative requirements, including performance-based funding, by monitoring and reporting on financial data, water quality\u00a0standards, and system performance to comply with funding and regulatory standards. Collaborate with the PSO to track project progress, identify areas for improvement, and ensure adherence to organizational goals.Collect and analyze data on system performance, O&M activities, and project outcomes to prepare
\nregular reports on system uptime, financial compliance, and water quality for Water Mission
\nmanagement and stakeholders. Leverage insights to optimize O&M processes, enhancing project impact and sustainability.Stay informed on new technologies and best practices in water system management and professionalized service models, proposing process improvements and exploring innovative solutions for rural water sustainability. Engage in training and development opportunities to advance skills in rural water engineering and service management.Other tasks may be assigned.Qualifications and ExperienceNational Trade Test Grade 1 or Malawi TEVET Advanced Certificate (Level 3) or Advanced Malawi Craft Certificate, in Plumbing.Multiskilled professional with 70% plumbing\/piping and 30% electrical wiring responsibilities for solar-powered water supply systems. Proven track record in similar environments preferred.Minimum of 4 years in water, sanitation, and hygiene (WASH) sector, with proven experience in operations and maintenance (O&M) of water systems and community mobilization.Must be registered as a Craftsperson with the Malawi Engineering Institution (MEI).Proven track record of supporting WASH projects in a dynamic and challenging environment.Experience in collaborating with government agencies, NGOs, and community stakeholders, for project execution and policy advocacy.Must have a valid driver\u2019s license.Must be standards and detail-oriented with ability to plan.Practical experience working in rural and low-resource settings.Proficiency in using technical equipment and tools for water quality testing and system maintenance.Strong problem-solving skills with the ability to adapt to new technologies and explore innovative solutions for rural water sustainability.\u00a0Commitment to promoting project sustainability and innovation in the WASH sector.Excellent communication and interpersonal skills.Fluency in English, Chichewa and any indigenous languagesWillingness to travel frequently to remote project sites.2.3 Skills and AbilitiesHigh level of integrity in handling funds in an accountable and transparent manner.Good technical and analytical skills.Good relationship and conflict resolution skills.Ability to work independently and collaboratively with a team.Application instructionsApplications should be online through the Water Mission Website:\u2022
\nhttps:\/\/watermission.org\/careers\/https:\/\/jobs.dayforcehcm.com\/en-US\/watermission\/CANDIDATEPORTAL\/jobs\/2036https:\/\/jobs.dayforcehcm.com\/en-US\/watermission\/CANDIDATEPORTAL\/jobs\/1977Closing date for submission is 16th July 2025.Only short-listed applicants will be contacted for interview.<\/p>\n
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