Technical Product Manager \u2013 RetailMaxLocation: Lilongwe, Malawi | Full-Time |\u00a0 TecnoZone IT Solutions LimitedAre you passionate about building and delivering enterprise software solutions. We\u2019re looking for a Technical Product Manager to lead the technical execution, deployment, and support of our flagship retail and inventory management platform, RetailMax.What You\u2019ll Do:Drive the technical roadmap and oversee feature planningManage system installations, server setup, and client deploymentsConfigure RetailMax modules and handle third-party integrations (e.g., Sage 200, POS, SMS gateways)Provide technical support to customers, acting as their primary technical contactLead UAT, documentation, and internal QA reviewsClosely work with RetailMax support team to make sure implementation and support is done on timeWhat You Bring:Bachelor\u2019s degree in IT, Computer Science, Engineering, or related discipline.5+ years of experience as a Technical Product Manager, Business Analyst, or System Architect2+ years of experience in a technical product implementation and system support roleStrong understanding of enterprise systems, MSSQL databases, Windows server environments and Cloud server setupsExperience with Windows Server Administration, MSSQL Server Administration, and network configuration.Familiarity with ERP systems, inventory management and retail operationsExcellent communication, problem-solving, and technical documentation skillsAble to work hands-on with customer IT teams, developers, and QA \u2013 from kickoff to go-liveNice-to-HaveExperience with Sage 200 Evolution or similar ERP Systems, POS systems, or warehouse management tools.Familiarity with tools like JIRA, Trello, Notion, or Confluence.Ability to read system logs, SQL queries, or trace issues across components (no coding required).Prior exposure to AI\/ML-based forecasting or BI dashboards is a plus.Develop reports using SQL Server Reporting Services (SSRS)\u00a0Why Join Us?Be the technical owner of a fast-growing retail product used by businesses across AfricaA cross-functional role working with developers, clients, QA, and leadership.Collaborate with a passionate, agile, and supportive teamCompetitive salary, flexibility, and growth opportunities Ready to make an impact? Apply now by sending your CV to hradmin@tecnozone.net with the subject: Technical Product Manager \u2013 RetailMax<\/p>\n
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