Job Title: IT & Systems AdministratorJob SummaryThe IT & Systems Administrator ensures SpotDev\u2019s laptops, accounts, and software are secure, compliant, and fully supported. This role manages the company\u2019s IT infrastructure through JumpCloud, delivering near-100% compliance with Cyber Essentials Plus and ISO 27001 technical requirements.Key ResponsibilitiesDevice & Identity Management: Enrol, configure, and maintain all Windows and macOS laptops via JumpCloud.Compliance: Maintain near-100% compliance across MFA, encryption, antivirus, and patching. Ensure logs and evidence packs remain audit-ready at all times.Onboarding & Offboarding: Provision laptops, accounts, and access for new joiners; securely deprovision leavers, wipe devices, and recover assets.Asset Management: Maintain real-time, audit-ready registers of hardware, software, and admin accounts.User Support: Act as the first line of IT support for the business (Windows, macOS, Microsoft 365, VPN, MFA).Policy & Security Hygiene: Apply and enforce IT and security policies. Educate staff where needed.Documentation: Keep runbooks, onboarding guides, and asset registers current, accurate, and accessible.Skills & ExperienceHands-on experience with Windows and macOS device setup and troubleshooting.Experience with JumpCloud, Microsoft 365, or equivalent identity\/device management platforms.Strong knowledge of IT security practices: MFA, encryption, antivirus, patching.Comfortable producing audit-ready evidence (logs, screenshots, registers).Minimum of two years\u2019 experience in a similar IT administration role.Proven ability to interpret large volumes of data and extract actionable insights.Personal CharacteristicsHighly reliable and detail-oriented, maintaining near-100% compliance.Treats documentation and evidence as core responsibilities, not optional.Calm under audit pressure; capable of meeting deadlines without shortcuts.Strong communicator, able to clearly explain technical processes.Aligned with SpotDev values: process-driven, accountable, quality-focused.QualificationsBachelor\u2019s degree in IT & Information Systems or a related field.Exceptional communication, critical thinking, and presentation skills.<\/p>\n
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