ASTRIA LEARNING-(UNIMA E-CAMPUS).\u00a0Sales expert\/Admission Counselor\u00a0\u00a0Key Tasks :Customer Service:Maintain a world-class customer service experience that is genuine and engaging.Serve as an essential member of a team dedicated to supporting clients and students in transforming their lives and the lives of others.Create value for Astria Learning\u2019s products and services through exceptional experiences and co-created spaces.Admissions Process:Assist prospective students with the admissions process for their assigned program.Contact students by telephone to verify submitted data and request missing documentation.Clarify any questions that may arise during the admissions process.Document each prospective student\u2019s status in the shared work environment.Schedule follow-up appointments regarding the status of documents, application fees, and start dates.Student Recruitment and Retention:Build relationships with potential students and guide them through the admissions process.Review and interview prospective student applications.Provide accurate and timely information about online programs, including program requirements, tuition, and financial aid options.Follow up with students to verify application issues, including discrepancies or missing information.Assist with application processing and review, ensuring all documentation is complete and accurate.Maintain accurate documentation of students as per the admission requirements.Collaboration and Teamwork:Collaborate with other members of the admissions team to develop and implement effective recruitment strategies.Meet or exceed individual and team enrollment goals.Maintain work efficiency by following established team procedures.Stay up to date with admission processes and requirements.Assist in achieving department goals and objectives.\u00a0Qualifications and Experience\/SkillsBachelor\u2019s degree in Marketing, Business Administration, Education, or a related field preferred.4+ Previous experience in admissions or customer service, ideally in an educational setting.Excellent organizational and communication skills.Familiarity with CRM software.Strong attention to detail and ability to manage documentation.Ability to work collaboratively and achieve goals.Good English (speaking and writing) is a mustSkills and Competencies:Exceptional customer service and relationship-building skills.Strong teamwork and collaboration abilities.Critical thinking and problem-solving skills.Resourcefulness and supportiveness.Excellent attention to detail and accuracyData analysis and reporting skillsAbility to work in a fast-paced environmentAbility to work independently, as part of a team, and with diverse populationsGoal-oriented and results-driven mindsetStrong problem-solving and conflict resolution skillsHow to apply:\u00a0send application letter and cv to\u00a0frank@astralearning.com\u00a0cc:\u00a0peterbauleni@astrialearning.org
\nClosing date: 5 September 2025<\/p>\n
Apply Via:<\/p>\n
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