About the role
\nBurn is looking for a\u00a0Sales Operations Officer\u00a0who will play a crucial role in ensuring that the sales team is operating efficiently and effectively and that the company is achieving its sales targets.Duties and ResponsibilitiesSales data reconciliation\u00a0\u2013 Ensure sales data (Registration, manual Sno tracking docs & payment reference) is fully filled in the appropriate systems & work with SOM to follow up on the reconciliation of any missing data.Monitor the productivity of all sales agents\u00a0in the field across all channels in their market daily via available dashboards & against established metrics. Share a weekly analysed productivity report with the SOM & commercial team.PJP\u00a0\u2013 Shall ensure all PJPs in their market (Sales agents, Team leaders & Territory Sales Managers) are filled & approved by the relevant supervisor. Shall consolidate this data & share relevant reports with SOM & commercial team.PJP adherence\u00a0\u2013- Ensure PJP monitoring is ongoing for all agents in their markets & relevant reports being submitted by supervisors. Shall share PJP performance reports for their market with the SOM in the relevant formats\/templates.Remuneration structure administration\u00a0\u2013 Ensure performance data is filled for all dashboards in their market & up to date as per SOP timelines. Shall ensure commission data is accurate (verify this with RSM\/TSM\/TLs) before sharing performance with SOM & commercial leads for approval for remuneration.Reconciliation & verification of spend on trade activities\u00a0\u2013 Shall ensure trade spend is only issued against approved PJPs. Will manage the reconciliation of trade spend in their markets by TLs, TSMs & RSMs monthly & prepare relevant reports for the SOM & commercial leads as per the relevant SOPs (not later than 30 days after the end of the month). Rationalization of trade spend (maker checker system).Training gaps analysis \u2013\u00a0Through data analysis, shall support the training officer, TSM & RSM in the country to identify training gaps within the commercial teams.Skills and Experience:Education and Experience:Bachelor\u2019s degree in business administration, finance, marketing, or a related field is typically required.Previous experience in sales operations, sales support, or a related field is often required. The specific years of experience needed can vary, but typically employers seek candidates with at least 3-5 years of relevant experience.Knowledge of Sales Processes:Understanding of sales processes and methodologies, such as lead generation, pipeline management, forecasting, and deal closure.Familiarity with sales metrics and key performance indicators (KPIs) to track and analyze sales performance.Data Analysis and Reporting:Strong analytical skills and the ability to work with large datasets to identify trends, patterns, and insights related to sales performance.Proficiency in using data analysis tools like Excel, CRM systems, and business intelligence software to create reports and dashboards for sales teams and management.Sales Enablement and Support:Experience in developing and implementing sales enablement programs, tools, and processes to enhance the productivity and effectiveness of the sales team.Ability to collaborate with various stakeholders, including sales managers, marketing teams, and IT departments, to ensure seamless sales operations and support.CRM Systems and Technology:Proficiency in working with Customer Relationship Management (CRM) systems, such as Salesforce, HubSpot, or Microsoft Dynamics, to manage and track sales activities, customer interactions, and pipeline data.Familiarity with other sales-related technologies, such as sales automation tools, data analytics platforms, and sales forecasting software.Communication and Collaboration :Excellent verbal and written communication in English and PortugueseAbility to effectively interact with sales teams, executives, and other cross-functional teams.Strong interpersonal skills and the ability to collaborate with diverse groups of individuals, including sales representatives, marketing teams, finance departments, and IT professionals.Problem-Solving and Process Improvement:Ability to identify process inefficiencies and develop solutions to streamline sales operations, improve productivity, and enhance overall sales performance.Strong problem-solving skills to address complex sales challenges and provide data-driven recommendations.Adaptability and Flexibility:The sales landscape can change rapidly, so the ability to adapt to evolving market conditions, organizational changes, and new technologies is crucial.Flexibility to manage multiple projects simultaneously and prioritize tasks effectively.How To Apply
\nCandidates who meet the\u00a0necessary role qualifications and experience\u00a0can apply for the role by filling in the required information and uploading\u00a0an English-language pdf\u00a0version of their CV or Resume.BURN is an equal-opportunity employer that is committed to creating the best workplace in the world.\u00a0Qualified Female candidates are highly encouraged to apply.\u00a0BURN does NOT\u00a0charge applicants or candidates any form of fees at any stage of the entire recruitment or onboarding process.<\/p>\n
Apply Via:<\/p>\n
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