KADUWA HOSPITALITYVACANCY: HOTEL MANAGER (LILONGWE-BASED)Kaduwa Hotels & Resorts \u2014 Opening Team HireKaduwa Hotels & Resorts is opening Kaduwa Imperial Hotel in Lilongwe and launching a sister property, Kaduwa Mimosa Hotel in Mzuzu. We celebrate modern African artistic expression and Malawian hospitality, crafting immersive, luxury experiences for international travelers.We\u2019re recruiting a hands-on, high-calibre Hotel Manager to join immediately, embed with our board and project team, and lead the final mile to opening.Properties:Kaduwa Imperial Hotel, Lilongwe \u2014 14 rooms + \u00e0 la carte restaurant + barKaduwa Mimosa Hotel \u2014 9 rooms + \u00e0 la carte restaurant + barStart date: On or before 1 SeptemberOpening date: Target 10 SeptemberLocation: Based in Lilongwe; oversight of both unitsPackage: Competitive, with performance incentivesWhy this role is uniqueLead a launch: Join pre-opening, co-own the opening checklist, and set SOPs and culture from day one.African heritage luxury: Curate guest journeys rooted in Malawian and African art, cuisine, and stories.Direct board access: Work with a rigorous, tourism-savvy board focused on excellence, sustainability, and growth.Key responsibilitiesPre-opening leadership: Finalise SOPs, OS&E, supplier onboarding, licensing checks, room\/bar\/restaurant readiness, and systems UAT.Talent build-out: Recruit, onboard, and train front office, F&B, housekeeping, and maintenance for international standards.Operations excellence: Deliver seamless daily operations across rooms and F&B; ensure service rituals, HACCP\/food safety, and preventive maintenance.Commercial delivery: Launch pricing and opening offers; manage channels\/OTA readiness; drive occupancy, ADR, RevPAR, F&B covers, and upsell programs.Guest experience: Embed African heritage touchpoints; own complaint recovery, achieve >90% guest satisfaction.Governance and reporting: Daily flash, weekly KPI deck, cost controls, stock and waste management, cash\/controls, compliance.Stakeholder partnerships: Engage Malawi Tourism bodies, local artisans, tour operators, and corporate accounts.What you bring5\u201310+ years in hotel operations with at least 3 years as Hotel Manager\/AGM in boutique or lifestyle\/luxury properties.Proven pre-opening or rebranding experience; can execute fast with quality.Deep understanding of Malawi\u2019s tourism landscape and international traveler expectations.Strong F&B acumen (\u00e0 la carte operations, menu engineering, cost of sales, bar controls).Track record of driving KPIs: occupancy, ADR, RevPAR, GOP, F&B COGS, staff productivity, mystery audit scores.People leader: hires well, coaches, sets standards, and holds teams accountable.Cultural fit: authentic appreciation and pride in African heritage; confident weaving culture into guest experiences.Systems: PMS\/POS experience; comfort with SOPs, audits, and data-driven decisions.KPIsPre-opening milestones delivered on time and budget.Month 1\u20133: occupancy ramp and ADR targets; F&B COGS within budget; variance control.Guest satisfaction >90%; response\/resolve SLAs.Staff hiring complete and trained pre-opening; retention and productivity metrics.Compliance: licences, safety, hygiene, and cash\/stock audits at 100%.How to applySend CV and a brief cover note highlighting relevant pre-opening achievements and two measurable results you\u2019ve led.Add availability for start by 1 September and current\/expected package.Email subject: \u201cHotel Manager \u2013 Kaduwa (Lilongwe) \u2013 Your Name\u201d.Email: projects@kaduwahospitality.comKaduwa Hotels & Resorts \u2014 Opening Team Hire 2025<\/p>\n
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