Closing Date2025\/09\/12Reference NumberCCB250904-2Job TitleDistribution Team LeaderJob CategoryLogisticsCompanyCoca-Cola Beverages AfricaJob TypePermanentLocation \u2013 CountryMalawiLocation \u2013 ProvinceNot ApplicableLocation \u2013 Town \/ CityLilongweJob DescriptionCoca-Cola Beverages Malawi Limited (CCBM) has an exciting internal opportunity in our Logistics department. We are looking for agile and talented individuals with relevant skills and experience for a\u00a0Distribution Team Leader\u00a0role. The successful candidates will report directly to the Logistics Manager.Key Purpose StatementTo lead and manage distribution operations, ensuring efficient deliveries, route execution, and excellent customer service.Key Duties & ResponsibilitiesPeople PracticesCheck that a daily distribution plan has been prepared and is aligned with distribution requirements.Monitor planned deliveries versus actual deliveries to obtain the desired customer service levelsCheck and ensure that team members carry out required Truck and equipment checks and that the information is recorded on the appropriate systems.Develop team members and ensure that training needs are identified and closed out via one-on-ones and performance reviews.Drives performance management practices (e.g. Performance Management Way \u2013 leading the development of team goals and leading Level 1 meetings.Manage human resource availability, leave, and resource deploymentDrive team member developmentTo drive SC Ways initiatives on own shiftCommunicates work practice deployment plans and ensures team buy-inCoaches team members on work practice ImplementationCoaches team members situational problem solvingEnsures that team members implement and adhere to divisional standardsConducts work practice maturity assessments and\/or line walkabouts for own shift to ensure that best practices are being applied correctly and are entrenchedBenchmarking best practice (internally)Operating and Logistics ControlEnsuring that team members understand and adhere to the operational, quality and logistics standards, work instructions and maintenance schedules, work practice deployment plans and performance target.Review and sign off distribution performance (QCDSM) and ensuring that all required administrative tasks in support of the distribution driver team are carried out.Ensures all pre and post trip checks are conducted, and problems identified and resolvedEnsures all trip de-briefing procedures are adhered to and that all KPI\u2019s are being adhered toWorks closely with Planners and Expeditors to ensure perfect execution of the distribution plan.Manage immediate delivery constraints and service-related issues to satisfy operational as well as customer service needsIdentify the need for updating of work instructions and ensure resources are made available to do the update work instructionsEnsure safety and housekeeping standards are adhered to including vehicle appearance, condition, and cleanliness.Conduct initial incident and accident investigations and escalate accordingly.Maintenance of trucks and related equipmentCheck that the drivers and other team members, carry out required basic vehicle and equipment maintenance tasks and any required basic running repairs on the road in accordance with work instructions and maintenance requirementsEnsure that the mechanic carries out repairs on and before the shift and coaches the team members on autonomous maintenance activities and carries out work in support of the fleet maintenance controllers.Participates in maintenance planning meetings to highlights maintenance problems requiring attention.Quality Control and AnalysisEnsure that the team members understand and adhere to quality standards.CommunicationCommunicate team goals and regularly review to ensure team alignmentCommunicate effectively with Sales team on distribution related mattersPrepare for the daily shift meeting by reviewing past shift performance and identifying issues for team discussion.Ensure that visual management boards are updated prior shift meetingsLead the daily shift meeting, making use of a standard agenda, and ensuring that team members actively partake.Communicate the distribution plan; shift resourcing and overall performance and other relevant business information to team members.Conduct an end of shift meeting with the team to communicate performance, problems, planned schedule and work assignments.Liaise with Fleet Workshop on maintenance plans to ensure that vehicles are made available for scheduled servicing and repairs.Problem solvingCoach and support team members in using the correct problem-solving techniques (such as 5Why, quick fix, OPL\u2019s etc.) to solve situational problems.Where problems have been escalated, decide on an appropriate course of action; e.g. calling in specialist resources.Where problems have been resolved, verify that the problem has been eliminated and ensure that work instructions are updated.Skills, Experience & EducationSkillsMicrosoft Packages (Excel, Word, Outlook, PowerPoint etc.)Judgement and decision makingSwift in decision makingSimplifies the decision-making process for self and team membersEfficiently applies rigour and operating discipline to ensure decisions are made on a timely basis.Assesses and makes clear trade-offs when making critical decisionsQualifications and ExperienceLogistics Diploma; distribution\/transport qualification or relevant qualification.A degree is an added advantage.Business and Marketing acumen.3 years supervisory distribution\/transport experience in a FMCG environment.CompetenciesKnowledge:Understanding of The People Way practices and principlesUnderstanding of Company Policies and ProceduresUnderstanding of The Supply Chain Way practices and principlesThorough knowledge of all aspects of transport and distributionMS Office skillsA self-starter with high energy levels.Ability to identify gaps and initiate improvement activities.Understanding of SHEQ policies and proceduresThe People Way and Company labour relations practicesSkills and Attributes:Proven Leadership skills and technical capabilityExcellent Industrial Relations Management SkillsExcellent interpersonal and communication skills \u2013 clear capability and credibility to influence at front line level.Good problem-solving capabilityIs a logical thinker with the ability to determine quick solutions when problems ariseAttention to detail and commitment to quality is non-negotiable.Ability to train and coach own team.Ability to be pragmatic, and able to place equal emphasis on quality and productivityAssertivenessNegotiation skills<\/p>\n
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