Website UMCL LTD
UMCL LTD forms part of the UMGROUP and is a specialist (official dealership) in sales and service of world-renowned brands and equipment in the following sectors:- earthmoving, construction, road building, power generation, transport, marine and mining.Our Brands under UMCL Ltd :-Hamm for Soil Compactors and Road RollersWirtgen for Road Milling MachinesVogele for Road PaversMST for backhoe loadersBenninghoven for asphalt plantsKleemann for mobile crusher unitsEverdigm and DAEMO for hydraulic hammers and attachmentsShacman – Heavy duty dump trucks & DistributionCummins – engines and power generationKobelco – Mini and big hydraulic excavators 354 ROYAL ROAD, BONNE TERRE,, VACOAS, Mauritius 4267785
Follow up outstanding payments via phone, email & letters
Maintain accurate and up-to-date communication records
Prepare and send SOA
Assist in negotiation of payment plans
Update internal systems and generate reports on ERP
Liaise with internal departments regarding payment issues
Position Title: Debt CollectorDepartment: AccountsReports To: CFO Job Summary The Debt Collector is responsible for recovering outstanding payments from customers in a professional, ethical, and timely manner. The role involves monitoring overdue accounts, contacting debtors, negotiating payment arrangements, and ensuring compliance with company policies and applicable laws. The objective is to minimize bad debt while maintaining positive customer relationships. Key ResponsibilitiesMonitor and manage accounts with outstanding balancesContact customers via phone, email, and written correspondence to collect overdue paymentsNegotiate payment plans and settlements in line with company guidelinesFollow up consistently on promised payments and commitmentsMaintain accurate records of all collection activities and communicationsEscalate delinquent accounts when necessary, including legal or external collection actionCoordinate with sales, accounts receivable, and customer service teamsPrepare aging reports and provide regular collection status updatesRequirements and QualificationsProven experience in debt collection, credit control, or accounts receivableStrong communication and negotiation skillsAbility to handle difficult conversations professionallyHigh level of accuracy and attention to detailProficient in MS Office and accounting/ERP systemsAbility to work independently and meet collection targetsKey CompetenciesPersuasion and negotiationTime management and organizationProblem-solving skillsConfidentiality and integrityCustomer-focused approachWorking ConditionsOffice-based with regular customer interaction
354 ROYAL ROAD, BONNE TERRE,, VACOAS, Mauritius
Phone: 4267785
Apply Via:
fred@umgroup.mu
To apply for this job email your details to fred@umgroup.mu