Website Apollo blake
Apollo blake, based in Mauritius has been operating and servicing global clientele since 2008, operating solutions (In/Outbound customer service solutions, Data capture solutions, Managed online chat solutions and Sourced cloud-based solutions), requiring anything from 5 to more than 600 agents, each with excellent spoken and written English and French.Our Mission is simple- To be the distinctive provider in customer management solutions.Our Vision is specific-Our dedicated Teams and forward-thinking solutions provide each customer a unique and memorable experience.Our culture is hardened on principles that focus sharply to deliver through our Core Values:• Integrity: We are open and honest, and take accountability for all we do.• Passion: Our energy and desire to be the best motivates us.• Commitment: We are dedicated to Apollo, our team members, our customers and to bettering ourselves every day.• Teamwork: “Our Strength is Our Team”. • Flexibility: We adapt to different circumstances and changing environments to achieve all our goals.• Respect: We treat others as we want to be treated, and pursue excellence without compromising our values. • Creativity: Our imagination sees no obstacles. There are plenty of call centers located all over the world that “speak to” your customers. By using a myriad of platforms, we endeavour to “speak with” them to deliver the services and experiences your customers deserve. Specialties Customer Service Solutions, Email Customer Service Solutions, Back Office Support, Telephone Surveys, Online Surveys, Data Analysis, Cloud Solutions, Online Chat Solutions. Ebene Links Building E43, Ave La Canelle ,, Ebene City, Mauritius 239 8713
We are looking for English Customer Service Representatives with the following requirements:
Are you a proactive person and have experience in customer service?Come & join the Apollo Blake team where your talent is given its utmost importance. We are looking for English Customer Service Representatives with the following requirements: Qualifications/Requirements: 1. School Certificate with experience in customer service environment 2. Ready to work on weekends, public holidays and night shift (NEED TO BE FLEXIBLE) 3. Good typing skills and ability to multitask 4. Self motivated, positive attitude and customer-focused 5. Ability to learn quickly in a fast paced environment as well as proactive 6. Excellent spoken & written English is a must 7. Hardworking with a ‘’Can Do’’ attitude 8. Having a computer/laptop with minimum 4GB memory/ Core i3 processor, with a RELIABLE internet connection can be an advantage. WORKING HOURS: Shift Rotation: 09:00 pm – 06:00 am EMPLOYEE BENEFITS1. Possibility to work from home (During weekends) and benefit from a WFH allowance. 2. Client Incentives3. Attendance bonus4. Performance bonus5. Company transport provided for both pick up and drop off at your place6. Two(2) off days per week7. Apollo blake offers career oriented training and encourages internal promotions EXPERIENCE Previous customer service experience in BPO/Call center environment will be a plus
Ebene Links Building E43, Ave La Canelle ,, Ebene City, Mauritius
Phone: 239 8713
Apply Via:
recruit@apolloblake.com
To apply for this job email your details to recruit@apolloblake.com