Website The Oberoi
The Oberoi Beach Resort, Mauritius is a 5 star luxury hotel which is part of Oberoi Resorts & Hotels. The Oberoi Beach Resort, Mauritius provides the necessary training for the development and growth of its employees. We encourage young graduates from College or University to apply. Only the best selected candidates will be called for an interview.Mauritius' Leading Hotel awarded by World Travel Awards Indian Ocean's Leading Hotel by World Travel Awards Mauritius' Leading Luxury Hotel Villa – Royal Villa with Private Pool by World Travel Awards Top 25 best Hotels in the World by Trip Advisor, Traveler's Choice Our Mission: `Our Passion – Delighting Guests` Baie aux Tortues, Pointe aux Piments, Balaclava, Mauritius 204 3600 / 2043600
Key Duties & Responsibilities:
Serve visitors by greeting, welcoming and directing them in a friendly and professional manner.Notify relevant employees when visitors arrive.Ensure guests’ experiences at the hotel, from check-in to departure, are of the highest standard.Process all tasks related to the Front Office: Receptionist, Concierge, Cashier, and Telephone Operator, in a prompt and courteous manner.Answer visitors’ questions, calls and emails and provide them with relevant information.Report to management and perform other administrative duties as required.Answer telephone calls as well as screen and forward them.Schedule and confirm appointments, meetings and events.Handle basic inquiries and sort mail.Copy, scan and file documents.Monitor office supplies and order replacements as needed.Keep the reception area tidy and observe professional etiquette.Ensure timely reconciliation of all daily sales transactions to detect any loss of revenue and take corrective action to maximize profitability.Audit all daily revenue reports to ensure all income pertaining to units has been accounted for correctly.Profile:Age: 25–35 yearsEducation: HSC, MITD or equivalent qualificationExperience: 1–2 years in a similar role; Industrial placements in hotels will be an advantage.Skills & Competencies:Greet all guests and assist them with check-in and check-outProfessional attitude and appearancePleasant, smiling, courteous, and trustworthyProficient communication skills in English and French (spoken and written)Excellent organizational and multitasking skillsAbility to maintain a positive, friendly attitude and strong team spirit even under pressureWillingness to work morning and evening shifts, including weekends and public holidays, on a roster basisWorking Hours: Night Shift – 11:30 p.m. to 8:00 a.m. (6 nights per week)
Baie aux Tortues, Pointe aux Piments, Balaclava, Mauritius
Phone: 204 3600 / 2043600
Apply Via:
Kushlesh.Ramsewak@oberoihotels.com
To apply for this job email your details to Kushlesh.Ramsewak@oberoihotels.com