FRONT OFFICER (CAÑA)

Website Terra

Terra is a conglomerate established in Mauritius and operating locally and regionally. Formerly known as Harel Frères, it started as a small sugar factory in 1838. Today, Terra is one of the major players in the sugar cane sector in Mauritius, managing 6,600 hectares of land in the northern part of the island, out of which some 6,000 are under agricultural use, the remaining area being the real estate portfolio. The Group has diversified its activities from an essentially sugar-based company to one with interests in energy production, property development,and financial services. Beau Plan Business Park, Pamplemousses, Mauritius 204 0808

The Front Officer is responsible for delivering excellent customer service, managing bookings and client inquiries, supporting sales and social media activities, performing administrative and facility-quality tasks.
 
Job ProfileThe Front Officer is responsible for delivering excellent customer service, managing bookings and client inquiries, supporting sales and social media activities, performing administrative and facility-quality tasks, and assisting with events to ensure a smooth and engaging experience for members and visitors at Caña.Main duties & responsibilities:Provide assistance and information to club visitors & clients and effectively as per the Standard of ProceduresAssist in the smooth running of the club’s operations where all aspects of the guest and players visit and experience are delivered to the highest levelRecord payments on the dedicated system and ensure that cash handling procedures are followed strictlyParticipate in achieving daily sales target of the club’s sport itemsRelay calls to the concerned personnelHandle all incoming and outgoing telephone calls on behalf of the relevant personnel, as required.Communicate whenever necessary with personnel who are using cellular phonesEnsure that all registered or express mail is treated as per requirements by filing the appropriate records and making follow up thereafterReceipt of letters from the postman and reporting promptly to reporting lineReceive and despatch  letters/faxes/parcels within the company’s departments whenever requiredMonitor daily operations to ensure all front office activities are carried out in accordance with established standards. Candidate profile: Minimum HSC or equivalent requiredAt least 1 to 2 years of experience in similar positionExperience in a club, or hospitality environment is an advantageStrong communication, interpersonal, and organisational skillsCourteous, approachable, and service-oriented attitude How to Apply?Please send your application to the Human Resource Business Partner, Terragri Ltd, Beau Plan Business Park, Pamplemousses or contact us on 204 0808. The closing date is the 9th January 2026.We thank you for your interest. The Company will only contact candidates whose qualifications match the role. If you don’t hear from us within 6 weeks, please consider your application unsuccessful.The Company reserves its rights not to make any appointment following this vacancy advert.Terra Group is an equal opportunity employer, committed to diversity and inclusion for all individuals.

Beau Plan Business Park, Pamplemousses, Mauritius

Phone: 204 0808

Apply Via:

vmonneron@novaterra.mu

 

 

 

To apply for this job email your details to vmonneron@novaterra.mu