Website Sovereign Corporate Services Limited
SOVEREIGN GROUPWho we are?Sovereign is a leading independent provider of corporate, private client and retirement planning services. We currently manage over 20,000 structures for a wide variety of clients – companies, entrepreneurs, private investors or high net worth individuals (HNWIs) and their families – and have assets under administration in excess of £20 billion. Sovereign began in Gibraltar in 1987 and has since grown into one of the largest independent corporate and trust service providers in the world. Sovereign has offices in more than 20 jurisdictions namely Gibraltar, Dubai, Guernsey, Mauritius, Malta, Hong Kong and UK and there are more than 500 staff working for the Group.Our services include: – Sovereign Corporate Services- Sovereign Private Client Services- Sovereign Retirement Planning- Sovereign Insurance Services Our Mission“Listening, understanding, planning, and delivering“Our VisionTo be the best at helping our clients – achieve their aspirationsSovereign Mauritius Mauritius has two main entities namely Sovereign Trust (Mauritius) Limited and Sovereign Corporate Services Limited. Sovereign Trust (Mauritius) Limited is a fully licensed Management Company since 2015 and provide services such as company formation and administration, trustee services, opening of bank accounts.Sovereign Corporate Services Limited started in December 2020 with 11 staff in 2020 and is today the second largest office in the Group. It provides insourcing and backoffice services such as accounting, pension administration, corporate and trust administration, and compliance to other offices across the world. Unit 21, Circle Square Business Park, Forbach, Pamplemousses, Mauritius 244 3210
To support the Pension administrator in handling day to day queries and tasks.
Job PurposeTo Carry out a range of duties to ensure that the records and data held within the Pension department and on the administration, system is fit for purpose. Support the Pension administrator in handling day to day queries and tasks. To provide an excellent service to your clients, internal or external, demonstrating passion for client satisfaction by providing a high quality, speedy, and complete administrative service. To meet the company standards and service level agreements required and to ensure processing is completed in accordance with defined policies, processes, and procedures, and in accordance with the relevant regulatory requirements.Main dutiesProcessing requests in line with the company’s checklists and procedures.Inputting and updating the Company’s system with any changes to our members’ records and ensuring the system is always kept updated.Maintaining client records accurately and in line with company and regulatory requirements.Be an effective and reliable point of contact for third parties constantly striving to provide an excellent customer experience.Assisting with the processing of day-to-day requests and instructions received from servicing office and third parties.Responding to general queries and following through on any requests received.Liaising with third parties in connection to pension requests and queries on our members’ investment policies.Assisting the team with ad hoc projects as required.Sorting of incoming emails and deliver it to the intended recipientsAny other related or ad hoc duties as may be requested from time to time by the Team LeaderQualification, Experience and SkillsBachelor degree in the related fieldGood knowledge of Microsoft Office toolsGood communication skills in English and FrenchGood organisational and interpersonal skillsAccurate with good attention to detailBe flexible and ability to adapt easilyStrong commitment to organisation effectiveness and service deliveryProactive approach to workAbility to multi-task and work under pressureGood time management skillsThe Company reserves the right to vary or amend the duties and responsibilities of the post holder at any time according to the needs of the Company’s business.The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences, to equalize peak work periods or otherwise to balance the workload.The Sovereign Group is proud to be an equal opportunities employer and encourage diversity throughout our company. We will not tolerate discrimination against protected characteristics (gender, age, sexual orientation, race, religion, disability, parental status, maternity etc). We ensure that no member of staff or any job applicants are treated less favourably than anyone else.Equal Opportunities apply in all our working conditions including pay, hours of work, holiday entitlement, sick pay, recruitment, training, promotion etc.
Unit 21, Circle Square Business Park, Forbach, Pamplemousses, Mauritius
Phone: 244 3210
Apply Via:
hrmau@SovereignGroup.com
To apply for this job email your details to hrmau@SovereignGroup.com