Website ENL
The ENL group is a broad-based enterprise in Mauritius, developing and managing a portfolio of more than 120 international and homegrown brands in industries as diverse as agribusiness, real estate, hospitality, logistics, finance & technology, commerce & manufacturing as well as land & investment.ENL values your privacy and commits to process your personal data in accordance with applicable laws. By submitting your personal data, you agree that you have read and understood, and that you accept, our Privacy Policy.Read more onwww.enl.mu ENL House, Vivéa Business Park, Moka, Mauritius, Moka, Mauritius 404 9500
The Outdoor Sales Representative is responsible to ensure that selling objectives are set; building customer loyalty and increasing customer satisfaction through professionalism, trustworthiness, sincerity, and a business-like appearance in every customer experience.
RESPONSIBILITIES AND DUTIESProvide excellent customer service by listening to customer inquiries and requests, asking questions to ensure understanding of needs, and supplying parts in a timely manner.Maintain composure in dealing with customers.Resolve customer problems and complaints to maximize satisfaction.Build and maintain long-term trusting relationships with new and existing customers.Educate customers on how products or services can benefit them financially and professionally.Conduct calls and face-to-face meetings with customers daily.Develop clear and effective written quotations/ invoice/discounts for current and prospective customers.Communicate promotions and sales to existing/potential customers and resellers.Ensure that necessary parts are available, if not order unavailable parts and reserve available parts.Follow up with customers to ensure that their needs have been met.Realize sales objectives, target and budget as agreed with the Manager.Apply retailing techniques to sell parts and accessories.Stay up-to-date with new products/services and new pricing/payment plans.Create and implement a sales strategy that makes sure personal sales goals, as well as those set in place by the company are met.Cold calling potential customers to increase customer portfolio.Travel within the island to meet prospects and customers.Do presentations/marketing of products and provide catalog to new retailers.Organize and plan daily work schedule (Route, minimum of 5 clients per day)May require to receive payment by cash, check, credit cards, vouchers, or automatic debits.Issue receipts, refunds, credits, or change due to customers.As and when necessary arrange or do the delivery of parts.Coordinate with other members of the sales team as needed to generate sales and provide excellent customer service.SKILLSGood networking skills.Selling/marketing skillsProblem-solving, negotiation skills, good communication skills Critical thinking and active listeningPay attention to details. Multi-tasking Strong organizational skillsTime management .Negotiation skillsQUALIFICATIONS & EXPERIENCEAt least High School Certificate.At least 4 years of relevant work experience in spare parts or automotive sector.Experience in a dealership/basic automotive and equipment; its components and spare parts knowledge.Languages: Written and spoken French and EnglishProficiency in Microsoft Office 365 Holder of a valid driving license.Holder of a clean certificate of character.
ENL House, Vivéa Business Park, Moka, Mauritius, Moka, Mauritius
Phone: 404 9500
Apply Via:
info@enl.mu
To apply for this job email your details to info@enl.mu