Outlet Supervisor

Website Veranda Tamarin Hotel

Ideally located facing the mythical surf spot of Tamarin Bay, here the days stretch slowly, rocked from early morning by the daily visits of dolphins and illuminated by the legendary sunset, feet deeply rooted in the white soft sand. Welcome to Veranda Tamarin hotel, an address out of the ordinary and the best meeting place for those who seek to live a unique, friendly experience as close as possible to Mauritian communities and art of living.Hotel Key Highlights:3-star + hotel (kids as from 6 years is allowed)Located in the mythic Tamarin’s bay, next to the village and “Les Salines” salt plant114 rooms2 restaurants, 1 grocery & 3 bars with one rooftop2 pools with one rooftop with a panoramic view on the bay1 spa Seven Colours including a sauna1 fitness center1 meeting room (25 seats) Tamarin Bay, Royal Road, Tamarin, Mauritius, Tamarin, Mauritius 483 4313

Communicate with guests and team to achieve satisfaction, quality and high standards of service for customers. Increase sales & ensure on-going profitability and have knowledge of financial matters
 
Main duties:Take part in training and implement accordingly                                                              Keep superior informed about all unusual matters concerning any plans affecting his/her area                                                                                                       Assist Sub Section as and when required                                                                        Ensure proper grooming of all staffs as per hotel standards                                       Report any complaints or any other problems that may arise                                   Attend to guests special requests                                                                                    Ensure that relevant and up-to-date information is given to guests                        Visit dining tables to check on guests and make sure they are satisfied with food choices and service                                                                                                    Assist in providing the maximum of services & attention during guest stay (anniversary/special diners/etc)                                                                                  Participate in Eco standard/sustainable responsibility set by the hotel                Help promote upselling                                                                                                   Ensure efficient use of materials and equipments to minimise wastage              Ensure energy saving (electricity, water)                                                                    Ensure to be proactive in maximising sales and generating revenue                      Seek ways to cut waste and decrease operational costs                                              Help generate weekly, monthly, and annual reports                                                        Hand-over informations/issues to Superior/Supervisor at the end of shift              Follow strictly the procedure pertaining to section key                                                  Assist in setting the tone and help customers feel welcome                                      Assist at organising and recording daily/monthly objectives review meeting           Oversee all front and back of the restaurant operations                                                Ensure that all administration procedures are strictly followed                                Assist maintaining quality control for all food served                                                     Analyze staff evaluations and feedback to improve the customer’s experienceAssist in training new employees and provide ongoing training for all staff              Oversee health code compliance and sanitation standards                                       Ensure that all standards and hotel cash handling procedures are met               Input new ideas for service and products                                                                Ensure that guest receive excellent service and magnifique experience              Comply with all the sustainability commitments and practices implemented within business units                                                                                                        Notify the Sustainable Development Department of any matters that may pose any impact to the environment and society                                                                                           Candidate’s Profile:SC / HSC level or equivalent with professional training and experienceDiploma with specialization in F&B from a recognized institutionAt least 6 years work-related experience in F&B operations with at least 2 years as Outlet Supervisor in hotels or restaurants.Computer literale including hotel management systemFluent in English and French both written and spoken, a third language preferred

Tamarin Bay, Royal Road, Tamarin, Mauritius, Tamarin, Mauritius

Phone: 483 4313

Apply Via:

hrc@vtam.veranda-resorts.com

 

 

 

To apply for this job email your details to hrc@vtam.veranda-resorts.com

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