Receptionist/Telephonist

This role involves answering and directing incoming calls, welcoming visitors, managing appointments, and providing general administrative support to ensure the smooth day-to-day operation of the front office. Strong communication skills, a polite manner, and the ability to multitask are essential.
 
Key Duties and Responsibilities:1)     To plan all assigned tasks based on the defined QMS process2)     To answer and to handle all the different incoming and outgoing telephone calls on time3)     To follow-up all daily unattended incoming and outgoing calls4)     To send messages, emails, and reminders with the proper information to the concerned5)     To inform the Team leaders if no confirmation has been received by email for calls of more than 24 hours6)     To make sure a daily unattended calls log sheet is sent to all team leaders7)     To greet and direct customers and visitors8)     To ensure a proper and orderly handling of incoming and outgoing dispatch couriers by making use of a dispatch logbook9)     To ensure a smooth reservation of the meeting rooms10)  To make sure the reception lobby is tidy11)  To perform admin services and any other cognitive duties that may be assigned as and when the need arisesCompetencies Required:Higher School Certificate3 years in a similar positionVery good communication skillsAbility to use basic Excel and Outlook

15D, Royal Road Belle Rose, Rose Hill, Mauritius

Phone: 4035900

Apply Via:

hr@charteredbrokersgroup.com