Reservation Sales Coordinator

  • Permanent
  • Savanne

Website Belle Riviere hotel ltd

Sofitel SO MauritiusImagine a fragrant Eden on the shores of the Indian Ocean.  Glittering sandy beaches refreshed by a tropical breeze, in the shade of palms and filao trees.  A luxuriant garden of flowering hibiscus, paradise of exotic colourful birds.  In the most protected region of Mauritius, on a 14-hectare domain bordering a one-kilometre white sand beach, this human scale resort offers exoticism, relaxation, wellbeing, comfort and a 5 star deluxe service.92 Rooms, Suites & VillasRESTAURANTS Le Flamboyant – 150 coversIn the center of the hotel grounds, overlooking the infinity pool, Le Flamboyant celebrates contrasts: French dishes and Mauritian spices, an intimate atmosphere in a wide open space, modern shapes using traditional wood and stone. Striking décor is enhanced with exclusive SO Mauritius tableware by Kenzo Takada.Main restaurant overlooking the sea and swimming pool La Plage – 60 covers                                                                              Making sublime use of local ingredients, the inspired chef has created imaginative tapas and aromatic main dishes.Chic, relaxed, and facing the lagoon, La Plage is the ideal place for memorable meals.Beach restaurantFresh seafood specialtiesTakamaka River Side – 20 coversAdjacent to Le Flamboyant restaurant, this terrace restaurant facing the lagoon offers a new concept of light snacking during day time and sophisticated Mauritian cuisine for dinner.Bar restaurantMauritian specialties   Beau Champ, Bel Ombre, Mauritius 6055800

On a 14-hectare domain bordering a one-kilometre white sand beach, our 5 Star Resort is nested in luxuriant garden, paradise of exotic colourful birds. You as our Reservation Sales Coordinator will be the guardian of the Reservation daily operations including support to Sales and Marketing.
 
Understand the key principles of Sofitel Pricing Strategies and Revenue ManagementRetail, Corporate, Leisure, Group, Other.Rate Restrictions, hurdles and availabilities.Maximise rooms revenue through the conversion of telephone calls into sales;Utilize effective up selling techniques;Understand and take reservations to support the revenue management strategies employed by the Revenue Management leader;Be fluent on all hotel products and services;Handle emails pertaining to rooms reservations;Be fully conversant with all market segments and rate plans used across all distribution channels;Be flexible in sales technique through offering the right product to the right customer at the right time;Review Res Booked Report daily, as well as arrival reports for the short term, to ensure guest satisfaction and reservation accuracy;Handle customer queries and complaints relating to Rooms Reservations;Actively enrol and/or identify  Preferred Guest Members to develop brand loyalty;Actively enrol  Members to develop brand loyalty;Co-host dinners/special events with the Sales Team and be involved in client entertainment as required;Identify Sales opportunities through individuals, Corporate Accounts, Wholesalers and Travel Management companies;Support the Reservations Manager and/or Revenue Managementleader with special projects as required;Only Candidates with Valid Visa to work in Mauritius may apply

Beau Champ, Bel Ombre, Mauritius

Phone: 6055800

Apply Via:

H6707-HR@so-hotels.com

 

 

 

To apply for this job email your details to H6707-HR@so-hotels.com