Website Grays
Grays at a glanceEstablished in 1931, Grays Inc Ltd is one of the top distributors of local and imported products in Mauritius. Our rich portfolio of internationally recognized brands incites us to provide an outstanding quality in all we do, from manufacturing to wholesale distribution and retail (Fast Moving Consumer Goods).We have diversified our activities to encompass a more comprehensive range of products within the homecare, cosmetics and pharmaceuticals as well as food categories. Grays has launched a massively successful series of retail outlets, namely 20/Vin, L’Occitane en Provence, Jo Malone, M.A.C Cosmetics and Beauty Success and we are now willing to widen our reach even further by pursuing other sectors of large-scale distribution.At Grays, quality of service is at the heart of performance indicators across all our business units while we devote all our effort to developing high-quality products that honor both our industry and the country. Our product offering is regularly updated to adapt to market trends locally and internationally. Values Our Values express what we believe in and shape the way we behave.RespectTenacityIntegrityPassionInnovation Beau Plan, Pamplemousses, Mauritius 2093000
Sales Representative
Key / Primary ResponsibilitiesCustomer Relationship ManagementProvide outstanding customer service at all times.Follow up on deliveries, returns, and refunds (order taking handled by Retail Sales Merchandisers).Ensure client stock levels are monitored and managed effectively.Visit all customers according to the approved route schedule.Act as a solution provider by handling client complaints within 24 hours.Focus on client acquisition and retention.Account ManagementManage and develop a client portfolio.Monitor sales figures per brand on a monthly and yearly basis and identify customer needs.Ensure listing of existing and new product lines within the portfolio.Monitor debtors, credit terms, and credit limits with proper risk assessment.Identify and seize business development opportunitiesMonitor merchandising standards, visibility, and compliance with commercial agreements.Plan, organize, and implement end-of-month and ad-hoc promotions, followed by proper debriefing and reporting in line with company standards.Ensure strict adherence to sales procedures and processes.Follow up on trade activations on the shop floor according to Brand Manager guidelines and planograms.Maintain profitability by managing expenses efficiently, including discounts, advertising/donations, vehicle usage, and fuel consumption.Secondary ResponsibilitiesReport market activity and competitive intelligence to management.Demonstrate strong team spirit and collaboration with Trade Marketers, Merchandisers, and other stakeholders involved in the sales process.Education & Experience RequirementsHSC or Diploma in Commercial field.Minimum 3 years’ experience in a similar role.Proficiency in Microsoft Office tools (Word, Excel, PowerPoint).Excellent written and verbal communication skills in English and French.Personal CompetenciesStrong sense of accountability and decision-making.Ability to build and maintain long-term customer partnerships.Analytical and solution-oriented mindset with the ability to develop strategies and execute marketing actions (promotions, animations, product visibility)Ability to work independently and as part of a team.Excellent interpersonal and communication skills.
Beau Plan, Pamplemousses, Mauritius
Phone: 2093000
Apply Via:
hrgrays@grays.mu
To apply for this job email your details to hrgrays@grays.mu