Website Mascon International Business Service
SF 201 E, The Factory Building, Vivea Business Park, Moka, Mauritius, Moka, Mauritius 6062064
About the Role:
We are looking for a proactive and detail-oriented System Administrator to support and maintain our IT environment.
What You will Be DoingYou will play a key role in ensuring smooth day-to-day IT operations, supporting users, managing systems and applications, and helping keep our infrastructure secure, reliable, and up to date.· Install, configure, and maintain desktops, laptops, printers, and other IT equipment.· Application Management: Configure banners, promotions, settings, and assign roles and access permissions.Review all available features and their usability and share a plan for approval before implementing any changes.· Provide first-level support for hardware, software, and network issues.· Assist in setting up user accounts, and access permissions.· Monitor and maintain computer systems and networks.· Troubleshoot and resolve IT-related problems promptly.· Support the installation and upgrade of software and operating systems.· Maintain IT inventory and ensure asset tracking is up to date.· Assist in data backups and system security procedures.· Support video conferencing and office productivity tools.· Help ensure compliance with IT policies, procedures, and security standards.· Perform routine system performance checks and preventive maintenance.· Assist with onboarding and offboarding of employees from an IT perspective.· Manage and support basic server operations (file servers, print servers, backup servers) as required.· Provide support for mobile devices, including configuration.· Maintain documentation of IT processes, troubleshooting steps, and user guides.· Assist in implementing security best practices such as antivirus updates, patch management, and user access controls.· Assist in deploying updates and patches to client systems across the network.· Train and guide users on basic IT practices and software usage.· Respond to IT support tickets in a timely manner and update ticketing systems with resolution details.· Assist in setting up and maintaining Wi-Fi and LAN connectivity across office areas.· Support regular audits of IT assets and user access logs.
SF 201 E, The Factory Building, Vivea Business Park, Moka, Mauritius, Moka, Mauritius
Phone: 6062064
Apply Via:
hr@delivoo.mu
To apply for this job email your details to hr@delivoo.mu