Training Coordinator

Website GPO Limited

GPO Limited (Global Process Outsourcing), est une filiale d’un groupe leader de l’Audit et du Conseil.Créée le 27 avril 2010, GPO Limited est située aux 11ème et 12ème étages du bâtiment NEXSKY à Ebène. En 15 ans, la société a connu une forte croissance pour atteindre près de 500 employés à ce jour.GPO Limited est l’un des principaux acteurs de l’externalisation “Business Process Outsourcing” (BPO) à l’île Maurice. Spécialisés dans la gestion de la comptabilité multiprocessus (fournisseur, client, trésorerie, générale), l’audit, nous avons diversifié notre offre pour inclure des services comme la relation client, la vente, le recouvrement, la robotique et le support informatique.Notre équipe de professionnels expérimentés fournit des solutions fiables et rentables à nos clients, leur permettant de se concentrer sur leurs activités principales. Nous disposons de l’expertise et des ressources nécessaires pour répondre à leurs besoins.GPO Limited s’engage à fournir des services de qualité et à assurer la satisfaction de ses clients en s’appuyant sur l’ensemble de ses domaines d’expertise. 11th & 12th Floor, NEXSKY Building, Ebène Cybercity, 72201, Ebene Cyber City, Mauritius 4653570

Training Coordinator
 
Role PurposeThe Training Officer plays a key role in driving the organization’s learning and development strategy by ensuring that all training initiatives are aligned with business objectives, operational excellence, and regulatory requirements. This role supports the continuous growth of employees through structured learning programs, effective training delivery, and performance-driven evaluation mechanisms. Key ResponsibilitiesStrategic Training & PlanningPartner with Department Heads and the Human Resources team to identify training needs aligned with business priorities.Develop, implement, and continuously improve departmental training frameworks and learning pathways.Contribute to the design and execution of the company’s overall Learning & Development strategy.Training Delivery & DevelopmentDesign, develop, and deliver high-quality training programs and materials (presentations, guides, and learning resources).Facilitate onboarding and induction programs to ensure a smooth integration of new employees.Deliver Train-the-Trainer sessions to enhance internal training capabilities.Adapt training approaches to suit different learning styles and audiences.Coordination & AdministrationPlan and coordinate training schedules, logistics, and calendars across departments.Maintain and manage training records, databases, and documentation.Ensure proper maintenance of training equipment and learning resources.Support trainers in achieving training objectives and performance outcomes.Compliance & RegulatoryManage and follow up on MQA training registrations.Handle HRDC processes including G1 and G3 submissions.Ensure all training activities comply with regulatory and organizational standards.Monitoring, Evaluation & ReportingEvaluate training effectiveness using feedback, performance data, and business impact metrics.Conduct regular spot checks to ensure training quality and consistency.Prepare detailed monthly reports and provide insights to the Head of Human Resources.Recommend improvements based on analysis and continuous feedback.Communication & EngagementDevelop and manage internal communication materials related to training (articles, handbooks, campaigns).Promote a culture of continuous learning and development across the organization. Qualifications & ExperienceDegree in Human Resources Management, Learning & Development, or a related field.Minimum of 5 years of experience in a training or Learning & Development role.Hands-on experience within a structured training environment. Core CompetenciesExcellent communication skills in both English and French (written and verbal).Strong presentation, facilitation, and public speaking skills.Proficiency in Microsoft Office tools, particularly Excel and PowerPoint.Ability to design and structure effective training programs.Strong organizational skills with high attention to detail.Adaptability and ability to work with diverse audiences.Analytical mindset with a focus on continuous improvement.Strong sense of professionalism, ethics, and integrity. Employee BenefitsContinuous learning and development opportunitiesPerformance-based bonusLoyalty bonusMedical insurancePension plan

11th & 12th Floor, NEXSKY Building, Ebène Cybercity, 72201, Ebene Cyber City, Mauritius

Phone: 4653570

Apply Via:

gpo.recrutement@fr.gt.com

 

 

 

To apply for this job email your details to gpo.recrutement@fr.gt.com