We are looking for a motivated Indoor Parts Salesman to assist customers with parts inquiries, prepare quotations, and process sales orders. The ideal candidate is customer-focused, reliable, and knowledgeable about automotive\/machinery parts.
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\n Position SummaryThe Indoor Parts Salesman is responsible for assisting customers with parts inquiries, identifying correct parts, preparing quotations, and processing sales orders. The role ensures excellent customer service, accurate parts selection, and efficient coordination with the warehouse and procurement teams. This position requires strong product knowledge, communication skills, and the ability to work in a fast-paced sales environment.Key Responsibilities1. Customer Service & SalesAttend to walk-in customers, phone calls, and email inquiries.Identify required parts using catalogs, diagrams, OEM references, or system data.Provide accurate quotations, pricing, and product information.Guide customers to suitable alternatives when requested items are unavailable.Upsell related parts or complementary items to increase sales value.2. Order ProcessingPrepare sales orders, job cards, and reservation slips with accuracy.Coordinate with the warehouse team to confirm stock availability.Follow up on pending orders and advise customers on delivery timelines.Ensure correct documentation for every transaction.3. Product Knowledge & Parts IdentificationMaintain an updated understanding of all vehicle models, equipment, and parts ranges.Continuously improve knowledge of OEM vs aftermarket parts.Assist in updating parts catalogs, price lists, and product references.4. Stock & Inventory CoordinationReport low-stock or fast-moving items to the supervisor or procurement team.Assist in stock verification, labelling, and occasional inventory checks.Coordinate back-orders and special orders with the purchasing department.5. Administrative DutiesMaintain accurate customer records, quotations, and sales files.Prepare daily or weekly sales reports as required.Ensure the sales counter is clean, organized, and well-presented.Required Skills & CompetenciesTechnical SkillsStrong knowledge of automotive and\/or machinery parts.Ability to read parts diagrams, catalogs, and technical references.Good computer skills (MS Office, ERP\/parts management systems).Soft SkillsExcellent verbal communication and customer service skills.Attention to detail and strong accuracy in documentation.Negotiation skills and a sales-oriented mindset.Problem-solving ability and patience when dealing with customers.Educational RequirementsMinimum: School Certificate or Higher School Certificate.Technical training in automotive\/mechanical fields is an advantage.Experience1\u20133 years of experience in parts sales, customer service, or a similar role.Experience in an auto parts \/ equipment dealership is a strong plus.<\/p>\n
354 ROYAL ROAD, BONNE TERRE,, VACOAS, Mauritius<\/p>\n
Phone: 4267785<\/p>\n
Apply Via:<\/p>\n
fred@umgroup.mu<\/p>\n
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<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"fred@umgroup.mu","_company_name":"UMCL LTD","_company_website":"http:\/\/www.umcl.mu","_company_tagline":"UMCL LTD forms part of the UMGROUP and is a specialist (official dealership) in sales and service of world-renowned brands and equipment in the following sectors:- earthmoving, construction, road building, power generation, transport, marine and mining.Our Brands under UMCL Ltd :-Hamm\u00a0for Soil Compactors and Road RollersWirtgen\u00a0for Road Milling MachinesVogele\u00a0for Road PaversMST\u00a0for backhoe loadersBenninghoven\u00a0for asphalt plantsKleemann\u00a0for mobile crusher unitsEverdigm\u00a0and DAEMO for hydraulic hammers and attachmentsShacman\u00a0\u2013 Heavy duty dump trucks & DistributionCummins\u00a0\u2013 engines and power generationKobelco - Mini and big hydraulic excavators 354 ROYAL ROAD, BONNE TERRE,, VACOAS, Mauritius 4267785","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[13],"job-categories":[],"job-types":[12],"class_list":{"0":"post-18507","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-plaine-wilhems","7":"job-type-permanent"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job-listings\/18507","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/media?parent=18507"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job_listing_region?post=18507"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job-categories?post=18507"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job-types?post=18507"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}