This role involves answering and directing incoming calls, welcoming visitors, managing appointments, and providing general administrative support to ensure the smooth day-to-day operation of the front office. Strong communication skills, a polite manner, and the ability to multitask are essential.
\n \u00a0
\n Key Duties and Responsibilities:1)\u00a0\u00a0\u00a0\u00a0 To plan all assigned tasks based on the defined QMS process2)\u00a0\u00a0\u00a0\u00a0 To answer and to handle all the different incoming and outgoing telephone calls on time3)\u00a0\u00a0\u00a0\u00a0 To follow-up all daily unattended incoming and outgoing calls4)\u00a0\u00a0\u00a0\u00a0 To send messages, emails, and reminders with the proper information to the concerned5)\u00a0\u00a0\u00a0\u00a0 To inform the Team leaders if no confirmation has been received by email for calls of more than 24 hours6)\u00a0\u00a0\u00a0\u00a0 To make sure a daily unattended calls log sheet is sent to all team leaders7)\u00a0\u00a0\u00a0\u00a0 To greet and direct customers and visitors8)\u00a0\u00a0\u00a0\u00a0 To ensure a proper and orderly handling of incoming and outgoing dispatch couriers by making use of a dispatch logbook9)\u00a0\u00a0\u00a0\u00a0 To ensure a smooth reservation of the meeting rooms10)\u00a0 To make sure the reception lobby is tidy11)\u00a0 To perform admin services and any other cognitive duties that may be assigned as and when the need arisesCompetencies Required:Higher School Certificate3 years in a similar positionVery good communication skillsAbility to use basic Excel and Outlook<\/p>\n
15D, Royal Road Belle Rose, Rose Hill, Mauritius<\/p>\n
Phone: 4035900<\/p>\n
Apply Via:<\/p>\n
hr@charteredbrokersgroup.com<\/p>\n
<\/p>\n
<\/p>\n
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