Client-facing tax specialist resolving agency notices, preparing and amending tax filings, and maintaining compliance.
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\n Job SummaryThe Tax Resolution Specialist IV is a client-facing role that acts as a liaison between the client and the tax agency. They help prepare & process amendments and\/or research agency notices with precision. Their activities help to both satisfy agency requirements and prevent future issues. As such, this individual is responsible for maintaining good client standings with the respective tax agency.Essential Functions\u2022 Resolve and process tax jurisdiction correspondences\/ amendment forms ranging from a simple to complex level.\u2022 Analyze and research issues that caused a tax agency to issue an out of compliance notification to customers. Review and investigate inquiries from tax authority agencies and respond promptly to resolve any discrepancies.\u2022 Prepare and file original and\/ or amended for federal, SSA, states, and local tax returns.\u2022 Resolve client inquiries accurately and expediently with a high level of customer service.\u2022 Maintain contact and interact with any taxing agencies and authorities to obtain and analyze information necessary to complete tax filings.\u2022 Communicate with internal and external customers via phone, email, and fax to obtain information or required approvals for issues regarding tax jurisdiction or amendment correspondences.\u2022 Maintain a knowledge of agency requirements and forms; up-to-date knowledge of tax issues for Federal, states, and local taxing agencies and authorities.\u2022 Read and comprehend information in electronic (computer) or paper form (written\/ printed).\u2022 On an as-needed basis, assist with tax filing processing and may participate in cross training.\u2022 (Amendments) Understands the end-to-end amendment process, to include the preparation work behind the amendment.\u2022 Negotiate with agencies and customers to ensure that all involved are reasonably satisfied with the solution.\u2022 Maintain compliance and minimize tax risks by following strict policies. Must identify tax payments to reduce financial impact and tax penalties & interests.\u2022 Partners with other internal departments to resolve issues, remove barriers, establish service level agreements, and improve processes impacting the daily operation of the Ceridian Tax Services business.Education\/Skill\/Experience Requirements\u2022 Associate degree or equivalent 1 – 3 years of related tax \/ payroll \/ accounting experience; or an equivalent combination of education and experience.\u2022 American Payroll Association Certification \u2013 FPC Knowledge of federal, state and local tax laws is preferred.\u2022 Good communication and both verbal and written interpersonal skills are required and used extensively.\u2022 Comfortable in a fast-paced office environment performing multiple tasks cohesively, with keen attention to detail.\u2022 Detail oriented with the ability to accurately follow process, procedures and regulations in the workplace.\u2022 Strong organizational and follow up skills with a sense of urgency.\u2022 Strong teamwork skills, with the ability to work on one\u2019s own.\u00a0Working Hours – Night Shift (17hr – 2hr)<\/p>\n
Level 3, IconEbene 1, Lot B441, Rue L’institut, Ebene, Mauritius<\/p>\n
Phone: 401-9797 \/ 454-4036 \/ 401-9797<\/p>\n
Apply Via:<\/p>\n
recruitment.mauritius@ceridian.com<\/p>\n
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<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"recruitment.mauritius@ceridian.com","_company_name":"DAYFORCE","_company_website":"https:\/\/www.dayforce.com\/mu","_company_tagline":"Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.\u00a0Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.Our brand promise - Makes Work Life BetterTM- Reflects our commitment to employees, customers, partners and communities globally. Level 3, IconEbene 1, Lot B441, Rue L'institut, Ebene, Mauritius 401-9797 \/ 454-4036 \/ 401-9797","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-categories":[],"job-types":[12],"class_list":{"0":"post-19313","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-mauritius","7":"job-type-permanent"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job-listings\/19313","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/media?parent=19313"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job_listing_region?post=19313"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job-categories?post=19313"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job-types?post=19313"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}